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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Last updated May 14, 2024
Complaints 2907
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Mahanagar Telephone Nigam [MTNL] reviews & complaints page 62

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K
kanojiasumit
from Noida, Uttar Pradesh
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Surrender of broadband connection (011-23936019)

Address:New Delhi, Delhi, 110054
Website:mtnldelhi.in

Dear sir/Ma, am

I have been using MTNL broad band connection since last 3- 4 months, but its been my worst and painful decision to go with MTNL. As i am paying for nothing every month. more than half of every month may just complaining and waiting engineer to come and rectify the problem. But it didnt happen.
So i request you to surrender my broad band connection[protected] ASAP.

Many thanks and regardsbr...
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Address:400606
Website:MTNL

My landline connection ( tel no[protected] along with broadband service is out of order for more than a month. an ooficial complaint has been raised on the MTNL complaint cell, Inspite of this MTNL is gnerating bills every month . when visited the local MTNl office, I am informed to pay the bill first and then apply for refund. Can't MTNL just inform the billing department and not generate the bill. what kind of pathetic service is MTNL offering...
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N
Nilesh Kariya
from Mumbai, Maharashtra
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Land Line not working

Our Land Line connection is not working from at least 45 days.So please check it and solve our problem. Our LandLine number is
[protected]. Wagle Estate
Diversion of phone is working but receiver is not working.
we have checked the receiver and it's all right. All the cables in our SoC. are working only our cable is blocked so pls. check it.

Contact No.[protected]....
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N
nk_chawla
from Gurgaon, Haryana
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Unauthorised deduction on account of bollywood model wallpaper

Address:New Delhi, Delhi, 110001
Website:www.consumercomplaints.in

Every month (Since august 2016) i am receiving a sms from mtnl on my dolphin connection that : dear customer ur bollywood model wallpaper service renewed successfully and ur charged rs.10 valid for 30 days. To unsubscribe hit :

http://122.176.77.235:9997/oitsdp/getsubid. Dll

I have never subscribe this option. I have been charged illegally 2-3 times and i am not able to unsubscribe too. I fear that next time...
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N
Nagesh Sehgal
from Delhi, Delhi
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Charging for wallpaper by MTNL which i never ordered

Address:New Delhi, Delhi, 110001

Have got a sms from md-oneind on 29 november at 08.22

Quote 'dear customer ur bollywood model wallpaper service 11b renewed on[protected] & ur account 11b charged r 5, valid for 30 days to unsub
Http://122.176.77.235;9997/oitsdp/getsubid.dll unquote.

I never subscribe this option. I have been charged illegally and i am not able to unsubscribe too
Please refund my amount charged so far and do not...
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P
Piyush Kamal
from Mumbai, Maharashtra
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LOVE shayari service which was never subscribed by me.

Address:400022
Website:MTNL

For past many months I am recieving a SMS from[protected]

"Dear customer ur Love Shayri srvc renwd sucesfuly & ur acnt chrgd Rs. 10 valid for 10 day. to unsub
http://122.176.77.235:9997/oitSdp/getsubid.dll"

First of all I I never subscribed this option, yet I have been charged illegally so many times and I am unable to unsubscribe too. Why you people are running this scam?

Would please...
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Address:Mumbai City, Maharashtra, 400037
Website:122.176.77.235:9997/oitSdp/getsubid.dll

I received a SMS from[protected]

"Dear customer ur Sports srvc renwd sucesfuly & ur acnt chrgd Rs. 7 valid for 7 day. to unsub
Http://122.176.77.235:9997/oitSdp/getsubid.dll"
I never subscribed this option. I have been charged illegally and I am not able to unsubscribe too. I fear that it would be charging weekly again and again.

When I open this site i. e. Http://122.176.77.235:9997/oitSdp/getsubid.dll...
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U
uday khona
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Extremely discourteous employee

Address:Mumbai City, Maharashtra, 500057

I had lodged a complaint, through their automated phone service, regarding non functioning of our landline on Monday, 28th November 2016.

After many reminders, finally an MTNL employee can home to check the phone.

I would like to place on record that the very poor behavior of the employee. My wife was alone at home and apparently he took advantage of the same and was behaving very rudely with her, which is most...
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O
outfit
from Mumbai, Maharashtra
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Recovery of pending bill after seven years by MTNL,dolphin.

Address:400010
Website:www.consumercomplaints.in

Mobile no. [protected]. I applied for portability from dolphin to vodafone, which was done on 12/09/2016.
I received recovery notice of previous pending bill Rs133/- for period 29/01/2005 to 19/07/2016.
I was prepaid customer of MTNL dolphin from July 2009 till August 2016 during which period MTNL never asked me of the said recovery. MTNL has not issued me the bill along with call logs to verify for the period they for which...
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J
jackanz
from Mumbai, Maharashtra
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Landline and broadband

Address:Mumbai City, Maharashtra, 400069
Website:www.mtnl.net.in

After installation my landline telephone with broadband one and a half year back but as on today landline is not getting started it start one to two days and then get disconnected
And
Broadband also not working properly up to the speed
After several complain and personal visit today at Darpan centre the head
Mr Jadhav talk very RUDELY to a lady this is our government suytem worst...
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A
abjetly
from Delhi, Delhi
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Non working of broadband wifi

Address:110085
Website:MTNL

I have a telephone connection with broad band of mtnl tel no, 27570932.
The wifi is not working even before diwali. On my complaints only once a line man who is not conversant with the computer or caliberation of the computer with the router was sent. He was not able to fix the problem. Since than i am getting phone calls at least thrice a day asking whether my broad band is working. But no efforts are being done to fix the problem....
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N
Nikiyogi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call details

Address:Mumbai City, Maharashtra, 400093
Website:mtnlmumbai.in

Hi my name is nikita sawant landline number is +[protected]
[protected],[protected] 5483
I want outbond calll details for each number in month of october. i want the details with the call start time and end time as well...

If possible please please send me on my registered id or you can also send me on [protected]@gmail.com/[protected]@yahoo.com....
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S
sunny81
from Mumbai, Maharashtra
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Required incoming call details of February 2016

Address:Mumbai City, Maharashtra, 400070
Website:s

I require incoming call details for the month of january and February 2016 as one of my best friend who should call me from landline had suddenly stopped calling me and his cell phone is also switch off due to which i am not abke able to get in contact with him plssssss its an humble request to help me to find my friend i really want to know where has he gone...
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S
Sunil G Bajaj
from Mumbai, Maharashtra
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Sim card not getting deactivated

Address:Mumbai City, Maharashtra, 400052
Website:mtnl

Have paid in full the exorbitant amount being charged of Rs. 13500/- in less than 2 months.
Had purchased a post billing plan of Rs. 100/- plan per month on data connection on sim card. Have requested and met them several times. Sent mails on daily basis.
What else needs to be done to get it deactivated?
Vodafone bill on my other numbers are not more than a Rs. 1000/- per month since more than two years and in spite of...
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N
Nanji Shah
from Mumbai, Maharashtra
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Landline shifting applications

Address:Mumbai City, Maharashtra, 400019
Website:MTNL Website

I applied for shifting of my two land lines 24010809 & 24023056 vide work orders dated numbers dated 7th july 2016 i. e 160149 & 160129 respectively. on inquiry immediately thereafter, my number was punched. i donot know what that meant. after that i called up times without number to know about the status of my application but to no avail. there were excuses galore for this inordinate delay. then i was requested to give a letter that i was...
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B
Bharat Bhushan Dawer
from Delhi, Delhi
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Unsubscribe Bollywood Model Wallpaper srvc - 5202005

Address:New Delhi, Delhi

I have received message from the above No. 5202005 for a long on my dolphin No. [protected] and deducting Rs.5/- per month for the same.

I do not want to have this service at all. My name is Bharat Bhushan Dawer and my mobile No. is [protected] and provide back the amount deducted on this account.

Accordingly, it is requested to unsubscribe the same from my mobile forthwith. No service should be provided to me...
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S
shirinsuvarna
from Mumbai, Maharashtra
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No concrete response to customer's queries

Address:Mumbai City, Maharashtra, 400067

I have Dolphin mobile sim card in one of my mobiles. Whenever I call MTNL customer care number for my query they say that their system is not working (9/10 times). Then they say to call on the following numbers 26520081 / 26508886 / 26542111 but these numbers are always engaged or no one picks up the call (24x7, 365 days). Their online bill payment system is also not functioning. Hope they look into the matter soon and improve their services.br...
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nikhil_shukla2005
from Mumbai, Maharashtra
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No action on frequent disruption of broadband service

Address:Mumbai City, Maharashtra, 400054

Since last few months i have been facing problem of disruption of internet so many times a day. Lately the disruption have incresed to more than 10 times a day. Whenever i lodge a complaint on 198 i get just docket number and nothing else, on paper this gets solved but not in actual practice. Getting help on 1504 broad band helpline is also same. They do nothing more than changing a few settings every time or resetting the modem.
I...
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V
v k ouseph
from Delhi, Delhi
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Telephone not working

Address:New Delhi, Delhi, 110009

My landline telephone & Internet is not working for the last 10 days now and i have complained so many times. Yesterday I received an SMS that it is being attended and also, the contact no. of the person to contact if the problem is not solved. But still neither the phone is working nor the contact person is picking up the phone. My connection is very old that is why i was continuing
with it. Some time back, also, almost 4 months my...
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N
navin5418
from Delhi, Delhi
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Chargint rs.20 for service which i never subscribed

Address:New Delhi, Delhi

I have got a sms from 52020020

Quote dear customer ur bollywood model wallpaper srvc renwd sucessfully & ur acnt chrdg rs20 valid for 30 day. to unsub
Http://122.176.77.235;9997/oitsdp/getsubid.dll unquote.

I never subscribe this option. i have been charged illegally and i am not able to unsubscribe too. i fear that next time i too charged rs.20/- again and again.

When i open this site...
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