Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

On 19.02.2016, i proceeded with on line payment of dolphin bill through billdesk. The transaction was successfully proceeded with credit card as message received from bank but from billdesk the transaction was not proceeded with a message" Sorry, we are unable to process your request. kindly contact on [protected]@billdesk.com" Kindlylet me know about the transaction of Rs 600/- done for my dolphin bill....

Since three days my 3G internet connection is running on 2G network. I have registered a complain with the company. But there isn't any response about when the issue will get resolve. My mobile number is [protected] and it is a postpaid connection. I stay in santacruz west Railway colony. Please resolve this problem as early as possible....

Dear Sir,
I want to inform you about the unsatisfactory working of our landline number[protected] It has not working properly form the last 6 month. daily I have been complaining to the Customer care executive and also registered online about the complaint But every time I just get assurance by the executive that the fault will be rectified next day....

My telephone is out of order since 8th Fen 2016 and broadband connection for the same is also down. i am in the business of online trade and can not perform my regular work due to same. i regularly face the problem and every week i have to call the exchange. The attitude of the staff including GM, DGM and the call centre is very indifferent. Many time they avoid calls and direct me to various phone nos., many of which are not in service of...

My Phone has been dead, when you call from out side the callers gets the ring as if its ringing but infact the phone is dead so there may be some fault with wiring. For last 15 days, I have complaint 3 times, surprisingly no one attend the complaint but the very fact that my next complaint is taken with a new docket number means the earlier complaint is "termed" as complied/attended/resolved etc. But till date NO ONE HAS BOTHERED to attend,...

I am using MTNL Landline telephone from since 3 year approx. in my
office GEETA FOREX PVT LTD located in hno 190 hauz rani malviya nagar
opposite max hospital saket. Since 2 months i am continuously
complaining for my landline telephone instrument fault bearing
telephone number 26673712 but till now no action is been taken. One
time the service man has also came but he didn't took any step to
rectify...

I wish to change my existing broadband plan to tricaul data 599 unlimited combo plan with speed of 1 mbps. The application was submitted to MTNL office gopinath Bazar Delhi Cantt more than a week ago. But no action has been taken saying that the concerned person is on leave and the date of return is not known. On speaking to the customer care centre, they were extremely rude and denied such a plan exists. The same plan was also installed...

I had taken my new mtnl connection in July. first issue was the voice quality and auto call disconnection. As per the line men there is a issue in mtnl duct and which cannot be repaired. my broad was working well till 17 dec 2015. i upgraded my broadband plan from 2mbps to 4mbps and then the actual problem started. the connection became unstable. it will connect for 2 mins and then you will wait for connection for hours but it wont connect...

Sir,
I am a dolphin delhi prepaid user.
I had recharged on 30/1/16 at around 9:30 with 40MB and then at 10:21 with 250 MB, but at 11:16am Rs. 35 was deducted inspite of available data balance of more than 200MB.
I contacted our customer support and they confirmed about the wrong balance deduction, also asked to mail this to ur [protected]@bol.net.in which is awful as every mail is returned by bol.net with "client over auota"br...

I am a landline user of mtnl, my no. is 22479126 CA no. is [protected]. I have done double payment for my bill no. [protected] of Rs. 737 of December month, throungh online payment they accepted both amount in favour of the same bill. Please refund my amount of online transaction to my Debit card . Payment done on 29th January 2016....

This is in regarding that on 27th Jan 2016, i paid my MTNL bill from Mobikwik amounted RS 964. Bill due date is 29th Jan 2016, & till date on MTNL site it is not reflecting. I have lodged a complaint to mobikwik also as per them they have initiated the same and they want me to check with my operator (MTNL).

I also sent two mails to MTNL ([protected]@bol.net.in) but there is no revert from there side.

I am feeling...

I have applied for Broadband and Telephone new connection online for 5 times than i got call from local official and he collected my documents and told me, connection will be install within 2-3days and gave his number also. It's been more than 10days no call no message and when i called him, he didn't receive my call. I made him call around 100 times but no response. His number is [protected] NFC, New delhi branch....

We Have Filed a Complain With MTNL Informing That Landlines Are Having Disturbance And Internet Is Not At All Working Properly

People from MTNL Have Visited Us And Informed That Box Is Completely Damaged and Needs Replacement...After Multiple Callings Also No response From There And Internet Is Not At All Working Resulting In Recharges Of Tata Docomo

We Are Ready To Pay All Charges Including Wire And Installation...

I have paid Rs 1176 twice on 27October 2015 through inadvertence while paying on line the monthly bill dated 10/10/2015 for Rs.1176 I have duly informed MTNL Borivali West and MTNL Dahisar Chek Naka Bu t I have not received the refund of the excess payment till date even after a delay of about three months I have to request you to look into the matter and arrange for the refund of Rs 1176 without any further delay...

Sir, On ph. No. 29545598 broadband is not working for almost 3 Months i.e.since Nov.2015 except for 3-4 days when internet worked .Regularely complaints are being registered to this effect with the MTNL via Internet. Through landline, 1504 etc. and personally visiting local visiting MTNL office at Khirki-Extn. and contected SDO sh.Meena ji.Gupta ji and DTE at Hauzkhas exchange but to no avail. Although linemen were coming to see the problem...

Sir it's been 15 days since i am not getting internet services and landline too is not working . it happens periodically after 1-2 months . i had been complaining for it for many times but no one comes to repair it and if someone comes then after 1-2 days it again becomes faulty . so sir please sort out this issue.
address- aachi devi
j-2/13b, phase-1, budh vihar
delhi-110086
mob. no.-[protected]...

I am a user of MTNL BROADBAND user since almost 13 years. My current broadband plan is 999 with 1 mbps unlimited speed. Until recently since last 3 months we have started facing speed problems. Written complaints or online complaints to concerned authorities done many times but condition of speed still the same.

Most of the revenue comes from Walled City area as there is wholesale business here but due to poor service many...

Dear Sir/Madam, This is regarding the my MTNL broadband and landline (No :[protected] are out of order since 29th Dec 2015, no response from MTNL despite repeated complaints. I had visited nearby Dwarka Telephone exchange several times as well as sent mails to Dwarka Authority and MTNL GM(west), but no action has been taken till date. Also they not gave the reason as well the timeline to restore my dead phone. Request to please have...

Since last few months I am facing serious network problem in Shahdara area in East Delhi, mostly times there is no network and phone is working emergency call mode, some times little to full network is there but unable to make or receive calls. When some one try to call me he get massage "the number you have dialed is out of coverage area"....

MTNL broadband and landline are out of order for over a month now, and no response from MTNL despite repeated complaints. This is pure harassment. They have generated the bill for the month seeking full payment....