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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 69

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J
joseph_lewis54
from Mumbai, Maharashtra
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Unsolicited commercial communication (Ucc)

Address:Mumbai City, Maharashtra, 400080

Dear Sir, Please help me discontinue receiving subject matter above. I am receiving daily everyday on my mobile No. [protected] unsolicited commercial communication from the following numbers: MM-655365 MM-650500 MM-656799 MM-655315 MM-652020 MM-651503 DM-620406 MM-656789 MM-651505 MM-612345 for the past 4 months. I have made several dozens of requests to MTNL on 1909 START 0 also on 1503 and also thru mob.No. [protected]...
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A
Alokkkkkk
from Mumbai, Maharashtra
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Facing a problem in broadband connection

Address:400097
Website:MTNL

Dear Sir, This is from so many i have already done lots of complaints in the mtnl for a network problem in my broad band connection but no action has been taken inspite of many complaints the technician comes at our place and says it will be done but the problem never gets solved its the worstest network i am getting in my broadband connection and no action has been taken from the concern department, this is just to make awake that they...
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A
Akshara Khare
from Delhi, Delhi
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Sim card locked

Address:Raigad, Maharashtra, 410210
Website:Mtnl

My prepaid mtnl number is [protected] . This is the number written on the back of my sim card[protected] . My phone asks for a PUK code t unlock my sim. I am unable to contact customer service because my sim is blocked and nobody else uses bsnl or mtnl in this area. Kindly mail the PUK code to me on my email id khareakshara [protected]@gmail.com . The sim card is registered in the name of Ambuj Khare . The last recharge done on this number...
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N
naresh.sharma
from Delhi, Delhi
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Unauthorized bill charges and harassment

Address:New Delhi, Delhi

Dear sir, i want to bring in to your knowledge that i was postpaid customer of mtnl broadband .I have requested the company through written request to convert my postpaid connection to prepaid on dated 01/08/2015.But despite of so many reminder(1 or 2 phone call daily) and at least 15 personal visit to mtnl office at easter court new delhi in the room no.107, company has not fulfilled my request .Company done it after 15 nov.15.But in this...
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Address:New Delhi, Delhi, 110059
Website:mtnldelhi.in/dolphinnew/pg.htm

I had recharged my mobile of Rs100, After using few days balance left was around 60+rs but other day balance was 20 and now it is 4. I had called customer case but they are saying please call later as there system is not updated yet. I tried that too but no help. So please help me getting my balance back....
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L
Lol12345
from Badlapur, Maharashtra
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Forced Bollywood service

Address:Mumbai City, Maharashtra, 400081

My phone no. is [protected]. I mistakenly subscribed to a "Bollywood Service". I get this message ever month: Ur Bollywood service will be renewed on[protected], Rs3 for 30days. To unsubscribe SMS UNSUB TO. But it doesn't work. Please unsubscribe to this service....
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Address:New Delhi, Delhi, 110036

Dear Indian consumer complaints forum, I want to say that, My name is Mukesh Kumar, Phone number is[protected], I applied mtnl connection in jun 2015, i have been pay of my bill time to time according to got message on registered mobile number [protected], but since beginning to start my number i was not received bills, and with mtnl services not get properly time to time, but all the same i had been paying bills amount, i had...
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S
suraj samat
from Mumbai, Maharashtra
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Unprofessional working of MTNL -worse service

Address:400054
Website:MTNL landline disconnection

We have MTNL landline number of 26604748, which bill always paid before due date. This is to inform you that we raise the complaint that our Bill dated 01.10.15, Bill Amt- 1063.00, paid in MTNL Jogeshwari branch on 23.09.15. and received MTNL stamp of payment received. But because of your bad system updation every Month our MTNL line get disconnected, for this regard we spoken to your MTNL accounts department they said we need to submit...
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N
nitinb888
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Excess billing

Address:400055
Website:www.mtnlmumbai.in

Reg:- Tel no[protected], Tarrif Plan DSL-249 COMBO from MTNL Mumbai, have tariff plan of DSL-249 (telephone + Internet), would average get monthly bill of Rs 350 per month since more than two years now. For Nov 2015 have received monthly bill of Rs 10, 429/-. MTNL have charged more than whole year cost in my one month bill alone. Can you take some action against MTNL for this or ask them to reverse the charges. This is mental harassment....
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T
tanmay madhavi
from Mumbai, Maharashtra
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Disconnect MTNL landline connection

Address:400705
Website:mtnlmumbai.in

Dear sir / madam, i want to disconnect my mtnl landline connection and intenet connection. i have previously lodged an application, on phone, but no action has been taken yet by mtnl . details of landline connection : (1) telephone number :- [protected] (2) firm name :- avinash textiles pvt ltd . enclosed previous complaint letter . please take action as soon as possible. thanking you . for Avinash Textiles pvt ltd....
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G
geekaycee1989
from New Delhi, Delhi
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Non credit of topup of rs.300/

Address:New Delhi, Delhi, 110015

I requested for top up of rs.300/ for credit to my MOBILE NO.[protected] on 15/12/2015 .Amount was debited from my credit card, , , ...7714 sucessfully but the credit for the same not given in my mobile till date. tr.no.ECMP[protected] DTD15/12/2015 AT12:34:29. kindly assist...
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Address:400088

Dear Staff, My MTNL Telephone 25481067 is dead since 3 months inspite of logging in numerous complaints on IVR. When the line man had come about one month back he was asking me to do wiring by hiring local eletrician when this is the job of the MTNL. Please look into the same. Thank you, Darryl D'costa [protected]...
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trustaniket
from Pune, Maharashtra
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No dial tone since 10 december and nobody is listening

Address:New Delhi, Delhi, 110059

Dear Sir My MTNL telephone number is 25355099. Complaint number is 832. Even after 6 days we have not received any calls or no one came to our for resolving the issue. This is really bad and we don't even know whom to contact now....
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R
Rajos
from Mumbai, Maharashtra
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Poor broadband services no response

On 11.12.15 to 12.12.15 I had been trying for MTNL broadband to complain 1504. through my telephone no.27707029.There was some broken recorded voice in Marathi and afterwards the call was transferred to waiting for music for long time for so many times. Instead of 24x7 services I had no reply for the two days. This means either there was nobody at service, or no responsibility, or sleeping, or no cares, or mismanagement.It was very disgusting...
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Pratiksha Bhanti
from Mumbai, Maharashtra
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Mtnl broadband service

Address:Mumbai City, Maharashtra, 400705

I have been facing serious issues with MTNL broadband connection[protected] since November end. I have enrolled for a monthly 2mbps speed plan, but I am not even getting 1 Mbps speed. Furthermore I have called up at their call centre 'N' number of times. At some times, no one attends the call at the call centre and at other times, I am asked to call up on some other number. Really fed up....
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roopakbhagwat
from Mumbai, Maharashtra
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Broadband not working!

Address:Mumbai City, Maharashtra, 400094

Hi Iam ULHAS BHAGWAT from Anushaktinagar - Mumbai, Iam facing frequent disconnection on my Broadband, Service provided by MTNL Mumbai. Also had complained about it many times to the exchange people but they are not taking severe actions to solve the issue ! Today they replaced the wire but still the issue exists & Also they bought a "Splitter" - which they were stating as new one, but when that was replaced with my existing splitter they...
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S
sarita panjwani
from Mumbai, Maharashtra
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Disconnection of MTNL landline broadband

Address:New Delhi, Delhi, 110015
Website:mtnl RAJOURI gARDEN

I have already sent a written request as per prescribed format via spped post tracking no. A RD[protected]IN dated 30/11/2015 to MTNL rajouri garden. and also recieved a call from MTNL that they will disconnect by 07.12.2015, however the connection is still active, hence they will generate another bill for Dec month as my bill generates on 8th of every month. I have also mailed them thrice for last three days but no response for diconnection....
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Address:Mumbai City, Maharashtra, 400071
Website:selfcare.mtnl.net.in/mumbai/home.aspx

I had applied for a MTNL Landline connection in Chembur in May 2015, via their online selfcare portal and paid booking and connection fees . I received the number +[protected]. The Landline was NEVER Installed even after 7 months, but MTNL keeps sending me the landline bill for past 3 months. This is ridiculous as the bill is generated every month, even when landline services are not installed or provided. Kindly cancel the connection...
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kushal.varshney
from Mumbai, Maharashtra
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MTNL Billing issue for no service

Address:Thane, Maharashtra, 400606
Website:mtnlmumbai.in

I was facing issue with MTNL Broadband since 15 Sept 2015 and even after repetitive follow ups (On Phone, email) issue was not resolved, so I had raised a request to change the plan so that Broadband will be disconnected and only landline 180 plan will be operative. However still I can see that plan change request is also pending since 3-4 weeks. Please change the plan effective from 15 Sept 2015. For no service or harassing service, no...
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NileshKaps
from Mumbai, Maharashtra
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Very slow broadband speed and frequent disruptions in connection

Address:Mumbai City, Maharashtra, 400051

I have been lodging repeated complaints online to MTNL since more than 2 years, about the bad connectivity and low speed. They keep closing the docet after a formality call asking whether internet is working - and even though we answer that it is not, the close the complaint as resolved. Must have lodged more than 50 complaints online till now. Same problem today again - my docet no. 6528 dated 8-Dec-2015 ... not sharing my phone no. here...
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