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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
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Unresolved
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 70

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C
Chirayu Kainya
from Mumbai, Maharashtra
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Faulty line of mtnl n internet

Address:Mumbai City, Maharashtra

My MTNL Number details is as below. Landline Number:[protected] CA Number:- [protected] complain was launched on 26th nov to the senior authority...they jst ask the landline no n leave it.. this is details of recent complaint...b4 dis also we have complained bt no response...we r facing this problem since last 2 yrs. Firstly, Internet never gets connected and we are WASTING our money on MTNL INTERNET from last 2 years. Inspite...
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nikhil_shukla2005
from Mumbai, Maharashtra
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Frequent disruption in broadband internet

Address:Mumbai City, Maharashtra, 400054

I am facing reguakr probklem of slow internet speed as well as frequent disruption in internet servises provided by MTNL. everytme i place a complain on their IVR system they give me a new docket number but my problem never gets solved. I will cancell my subscription if my problem is not solved within two days. thats last warning. to MTNL,...
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L
lgupta24
from Delhi, Delhi
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Wifi speed is very low

Dear

I am C.A Gaurav gupta using MTNL Wifi since long time and facing Low speed problem from long time. I have complaint many times but no action has been taken
As i m practising Chartered accountant and my all work depends on internet

Phone no.[protected]
Kbps 25kbps instead of 570kbps

this number is in my Father name sh. B.M Gupta
You are requested to plz do the necessary...
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M
Mayur_chokshi
from Mumbai, Maharashtra
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Dolphin - no network

Address:Mumbai City, Maharashtra, 400056
Website:mtnl-dolphin-mumbai

My Dolphin no is [protected]

Not getting any network since last almost 10 days. Have to go right upto the main road to get the net work.

The customer care nos are not been picked b y them or are continously engage.

DGM Office is asking to contact the third party etc. etc. Thus, no ne is accepting the complaint....
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A
akshayvats
from Delhi, Delhi
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Faulty broadband regardless of all customer complaints

Address:New Delhi, Delhi, 110078
Website:mtnldelhi.in

We are the students of NSIT, Delhi and we have been using MTNL broadband in our hostel for 2 years [this is the only available option] but we are not satisfied with the internet connection. The internet connection remains down half the time and fluctuates rest of the time despite regularly paying the bills....
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A
Apar Bansal
from New Delhi, Delhi
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Crappy internet

Address:Kurukshetra, Haryana, 136119

I have MTNL sim which runs on BSNL in Kurukshetra and I use it to access internet, half the time it does not connect, other time, it disconnects as frequently as in 5 seconds. What to do about it? While typing this I lost my connection twice....
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K
ketanvador
from Mumbai, Maharashtra
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Bad broadband service

Address:Mumbai City, Maharashtra, 400104
Website:www.mtnl.net.in

I Am A regular User Of MTNL SERVICES I have been using the MTNL Broadband internet for long time . Long years you can say .Instead of providing better services they are ignoring the customers . From the last 6 months I am facing Bad broadband internet service, where they internet goes on and off. I have to wait for another 10 mins to resume the connection even after repeated complaints no revert have been received. The connectivity is so...
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D
Deepa@kansara
from Gurgaon, Haryana
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High bill

Address:Mumbai City, Maharashtra, 400072

Dear sir / Madam,

I am getting very heavy bills. During last year, it was 7, 000 Rs. it was too much

Now again, it has started increasing. from avg 342 it went to 1000 Rs. I am not sure what is happening.

please help in getting the issue resolved as it is very disturbing financially to pay heavy bills for no use of phone....
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R
rahuljais26
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working even after multiple complaints

Address:New Delhi, Delhi, 110066
Website:www.mtnldelhi.in

Dear Sir, With due respect, I would like to bring to your notice that I am facing problems with my MTNL broadband connection. My internet connection is not working for the past 20 days. I have made multiple complaints through the automatic voice system, to the customer care. I have also filed complaints to the MTNL department in Chanakyapuri on phone no. [protected], but no one is taking any action. I've also made complaints to the...
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Address:Mumbai City, Maharashtra, 400008
Website:mtnlselfcare.net

I paid my phone no.23089644 bill on 7/11/2015 but payment cutting my bank account but I did not payment receipt on my email :[protected]@gmail.com my details transaction are as follows SBI DEBIT CARD FOR A PURCHACE WORTH Rs.1195/- on pos 00005078 at bill desk.com_billpayINtxm#[protected] date : 7/11/2015 please help me and contact [protected]...
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R
ravi119
from Mumbai, Maharashtra
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Poor internet service

Address:Mumbai City, Maharashtra, 400019
Website:mtnlmumbai.in

My landline number is 24104866. speed is pathetic. In morning time I am not able to even open the pages. And during day time too I face lot of issues. The customer care never respond. One of my complaints are pending with them since 2-3 months.

They only generate bill on time without giving any service....
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N
naiduvenkatesh
from Mumbai, Maharashtra
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Zero internet speed

Come yourself dry with MTNL broadband service that has zero internet speeds. However, you are supposed to pay up at 100Gbps speed.

Readers are advised to stay away from this Government chutiyas who will never understand what customer care and customer service is....
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B
bharat 5730
from Delhi, Delhi
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Harassment

Address:New Delhi, Delhi, 110035
Website:MTNL

To, The General Manager, M.T.N.L DELHI SUB:...27391743 Respected sir, This is kindly informed to you that I am the subscriber of M.T.N.L no.27391743 from last several years.That on[protected] I applied for freedom 795 combo plan.That on[protected] I give a application for disconnection of net connection due to bad service ot your net connection.That on[protected] I went to ID GAH M.T.N.L Exchange to surrender Modem, butthe...
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N
naiduvenkatesh
from Mumbai, Maharashtra
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You don't have a headache? MTNL is here to help!!

Wrong Billing by MTNL. C.A No.[protected] I am unnecessarily facing inconvenience and hardship due to negligence of some MTNL man. I had to waste two hours at the MTNL Telephone Exchange without any resolution of my grievance. Will MTNL compensate me for this loss and deficiency in service? I booked a new MTNL broadband connection online. I received my first bill on 17th October 2015. The bill is full of discrepancies. 1) I have my...
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K
kapilknk123456
from Delhi, Delhi
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Mtnl cheating their customers by generating false bill

Address:New Delhi, Delhi, 110060

This is my complain regarding the false bill generation of my broadband connection after i have surrendered the broadband connection on (29/9/2015)(Gate No.-04 Back side of Karol Bagh main Tele.Exchange Building Pusa Road New Delhi).Regardless of complaining about the wrong broadband bill generated after the disconnection of my broadband connection on (29/9/2015) mtnl delhi is not doing anything about my complain just getting calls from mtnl...
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Address:Mumbai City, Maharashtra
Website:mtnlmumbai.in

My experience with MTNL's customer support and data service is nothing short of an absolute nightmare. I know that government companies are bad but my experience with MTNL was beyond appalling. I called MTNL's 1503 number and subscribed to a postpaid data plan on 15th October 2015. I received an SMS stating that my request had been completed. However, since I did not seem to have received the data connection yet, I registered on their...
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Address:110032
Website:mtnldelhi.in

My telephone (no.[protected] is dead since the day I have received the connection. It would have worked only for 20-25 days in 8 months. Nevertheless during this period internet was working fine. So it did not matter much. But now since last 4 months my ADSL light is unstable and goes on and off every 2-3 minutes and so internet is dead completely. My two complaints for telephone and broadband is pending since 24.07.2015 and 22.07.2015 (tickets...
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K
kapilknk123456
from Delhi, Delhi
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Mtnl cheating to the fullest

Address:New Delhi, Delhi, 110060

After complaining to mtnl several times now mtnl delhi is rejecting my emails regarding my complain of false generation of broadband bill.This is how mtnl delhi cheat their customers by not listening to their customers complain. PHONE NO :-[protected] LANDLINE NO :-[protected] CONSUMER NO :-[protected]...
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neha bharati
from Mumbai, Maharashtra
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Fraudulent charges

Address:Mumbai City, Maharashtra, 400006

I yatin shah, on August 25th, 2015 morning I received a call from the MTNL Office Mr. Ali about the misuse of my phone connection. Later, on the same day I found that that the line was continuously engaged after which I immediately called and informed Mr Ali about the same. He advised me to set up a pass code for accessing ISD numbers which we immediately did. He also mentioned that the calls were made to a Somalian number due to which my...
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kapilknk123456
from Delhi, Delhi
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Lying and cheating to the fullest

Address:New Delhi, Delhi, 110060

After complaining almost daily MTNL delhi is not doing anything to resolve my complain of generating false broadband bill of rs 4562 for the month of october. This proves that how irresponsible, cheat is MTNL delhi. They just know how to cheat their customers.
PHONE NO :-[protected]
LANDLINE NO :-[protected]
CONSUMER NO :-[protected]...
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