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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 2905
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 73

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Sir
I am rupesh jain from h.no.19, saket block, main road mandawali, delhi 110092.
I had requested for new broadband prepaid connection dated 5 july 2015. And paid rs1750/- to hemchand And order passed by imtiaz ahmad in 13 july for connection.

But till now i have no broadband connection because SDO OF MTNL mandawali[protected] given the reason of we have NO WIRE from 13 july for connection.

So...
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S
Super Systems
from Delhi, Delhi
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Not Working our telephone

Address:New Delhi, Delhi

Dear Sir/Madam, We have two no. [protected] & 27791118, they are not working for the month of may. we have complaint no. IVRS complain. 1048, 1068 on dated 29.6.2015 at 3.57 PM. & 2nd complain no. 64200286, 64200290 on dated[protected] at 11.22 AM. and again complain on 198 to complain No. 123, 128. we are regularly complain on this no. [protected] & SDO MALIK [protected], but no any response they are said only working your phone with...
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V
vinod7493
from Delhi, Delhi
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Landline Not Working

Address:New Delhi, Delhi

Hi, Our Company Landline is not working, phone number is[protected], when we dial mtnl complaint numbers its get disconnected before connecting to the officials or executive working there, landline is dead so pls fix this problem as soon as problem...
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M
mrsudaya
from Delhi, Delhi
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Non reciept of phone bills to my residential address

Address:New Delhi, Delhi

Sir, Inspite of registering my residential address at MTNL office at Delhi Cantt I have not recieved my phone bill for Ph No. 25690942 since installing my phone in dec 2014. Also it is so hard to access the old bills for claim through the internet. half the time your server is down and it is very hard to access it. Please do the needful as i am having a problem.
Arul Barnabas Udayakumar...
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S
sunny mistry
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Poor 3g network connection

Address:Mumbai City, Maharashtra

i am from mumbai, i am havi trouble with the mtnl 3g data services, this problem is occuring from 3 months they are taking money for plans but not providing a quality of services, their is no 3g network found here, i tried to call customer care but they are keast bothered about it they even dont listen us...
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A
Anjaneya Rai
from Ahmedabad, Gujarat
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Phone line is dead for 7 days, no internet connection

Address:New Delhi, Delhi

My landline no.[protected] is dead for 7 days. My internet is not working I have complained several times to the customer care, I have even filed the complaint in the area manager's office (babu lal) They have only one reply we will look into the matter tomorrow as we have only one lineman. I am using Mtnl for 3 years and I must say it is pathetic...
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T
tanvijain4
from Mumbai, Maharashtra
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Double payment happened on single MTNL Mumbai bill

Address:Mumbai City, Maharashtra

Double payment happened on the MTNL bill number [protected] in two different transactions from different accounts. Need assistance in getting one payment back. Last transaction Number : Date of transactions: 15th July, 2015 Also, unable to reach the helpline number to share concern to the MTNL ....
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S
smidgule
from Mumbai, Maharashtra
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MTNL BroadBand connection

Address:Mumbai City, Maharashtra

I am a MTNL broadband user with consumer number- [protected] writing to you to express my frustration and exasperation towards unsatisfactory service and solution to my problems. I have been using the broadband Wifi + LAN connection since 2 years now and the speed or connection and service that I get is really pathetic. It has been more than a year and my internet connection fluctuates and disconnects 4-5 times in every 30 minutes, I cannot...
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G
g2chandra
from Mumbai, Maharashtra
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New Telephone connection not given work order no:2086 BKC

Address:Mumbai City, Maharashtra

Dear Sir, I applied for land line connection on 6 Jun 2015. Till date no connection given to me. Application No:[protected] Alloted Tel No:26529594 Work order No:2086 dtd 6Jun 2015 However till date waiting for landline. Regards, Chandravadan Mob:[protected]...
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V
vincy27
from Mumbai, Maharashtra
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Very low bandwidth during daytime

Address:Mumbai City, Maharashtra

I have been using broadband internet from MTNL for the last few years. Of late the bandwidth is throttled to so low that pages dont open. I have asked to have a check done and they have said every thing is OK, From 7.00 AM till 8.OO PM that I am awake it is very very low pages not opening or taking long time. My No. Is[protected] Vincent....
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Address:New Delhi, Delhi

Sir I have submitted documents at Sanchar Haat, Jewan Tara Building, on 20/06/2015 regarding porting of Mobile No. [protected] from Vodafone to MTNL, but said mob No. has not been porting inspite of my several phones in 1508. I am surprised that why MTNL is not porting. If there any problem I am ready to port this No. to other mobile network....
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J
jatinmakhija
from New Delhi, Delhi
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Bad Internet (Glitchy and mostly disconnecting)

Address:New Delhi, Delhi

Hi, This is to bring to the concerned authorities that I Jatin Makhija, Tel No. : 26235816, has been facing troubles with Internet Connectivity and its been really long raising complaints about the internet problem with MTNL which never gets fixed properly. Last complaint ID: 6430014. Every time the officials say they will fix but at the end of the day I am paying 1100 INR per month for a bad internet service. Please look into the...
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D
dishantpassi
from Delhi, Delhi
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no network coverage for last 5 days

Address:New Delhi, Delhi

I have MTNL dolphin pre-paid connection i.e [protected] in dwarka sector 18 . there is no network coverage for the last 5 days and there has been no reply from the customer care . there is an urgent need of considering it as one of my relative is hospitalised .. please consider it . whenever I make a call there is only voice coming that network is not reachable all the time . You are once again requested to rectify my problem else I will approach...
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D
dishantpassi
from Delhi, Delhi
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no network for 5 days

Address:New Delhi, Delhi

I have MTNL dolphin pre-paid connection i.e [protected] in dwarka sector 16 . there is no network coverage for the last 5 days and there has been no reply from the customer care . there is an urgent need of considering it as one of my relative is hospitalised .. please consider it . whenever I make a call there is only voice coming that network is not reachable all the time . You are once again requested to rectify my problem else I will approach...
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L
LEPAKSHI
from Delhi, Delhi
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TELEPHONE NO. (22176205) OUT OF ORDER SINCE 21/06/2015

Address:New Delhi, Delhi

The above telephone is out of order since 21/06/2015. Complaint lodged on 22/06/2015 under ref. no. 1264. Till date complaint is not attended rather complaint no. is removed from the complaint register by the MTNL staff. Today again complaint lodge with new ref. no. 1231. Because of this the internet is also not operative, though the MTNL will charge rent an other charges for this period. Also met with MTNL staff personally and over telephone...
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K
Kumar.dev2
from Agartala, Tripura
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Broadband not functional at all

Address:New Delhi, Delhi

Dear Sir/Madam My landline number is[protected]. I have been paying the monthly bills regularly, however I am not getting internet at all. Out of 30 days, internet works only for 24 hours. I am really disappointed with MTNL customer services also. Lineman comes he tells different stories. Server down, wire faulty. But no resolution. I went to Janakpuri office in room no. 102, also. Got wire changed. But problem still exist. You may check...
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Address:New Delhi, Delhi

Today my son indadvertently requested for 2mb ram in broadband connection on landline no. 27341439 installed in my name at the residence qu-261 b, pitampura, delhi-110034.

It is requested not to activate the request as above. The broadband be continued at 1mb ram only.

Ca no. Is [protected]
Phone no. 27341439

Pradeep kumar gupta...
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P
pankajminu1983
from Mumbai, Maharashtra
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wrong recharge

Address:New Delhi, Delhi

Sir I was doing a online recharge from paytm site but erroneously the recharge was done on on this no-[protected] of rs 200 on 28 jun 2015 with rno[protected] . I tried to contact to paytm but they told to contact with mtnl .so if it is possible pls revert back the amount to my bank account .the wrong no which is recharged by me is also switched off so I am not able to talk to the individual my contact no is [protected]. Pls do the needful...
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R
rizwan3468
from Gurgaon, Haryana
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ADSL Frequent Disconnection

Address:Mumbai City, Maharashtra

Dear Sir, This is Rizwan Ahmad . My landline no. is 25038942. From last month ( Month of May 2015 ) I am Facing ADSL frequent disconnection issue .I am unable to register complain from my land line due to not clear sound Thats why I do complain many time on mobile or land line of concern person . .I do call many times to Line man Mr. Dhawre( I dont know full name ) his mobile no. is [protected]. He always says one thing that "Line...
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D
dipesh arora
from New Delhi, Delhi
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poor services

Address:New Delhi, Delhi

they do not bother about there customers. when i called 1500, the agent did not know how to talk to customers.. i am fed up with there poor services. whenever there is bad whether my wifi stops working and when i make a complaint it takes long time to respond by there side .. now i want to discontinue the connection....
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