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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 2905
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 76

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M
m9cfm5l
from Delhi, Delhi
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Accidentally paid bill 2 times for same month

Address:New Delhi, Delhi

Accidentally paid bill 2 time for same month please let me know when i got money back or it should reflect in next bill Phone: 27104133 CA: [protected]...
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Vijay Koli
from Pune, Maharashtra
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my sim is disabled

Address:Mumbai City, Maharashtra

Dear sir, my sim card is disabled after entering wrong code. Now it is not asking for any codes. It just says :you cannot use this sim for this mobile, your sim is disabled by entering wrong code too many times. Can you please help me? [protected] my mobile no name vijay...
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R
ramanchadha77
from Delhi, Delhi
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Internet mostly not working if it work speed is slow

Address:New Delhi, Delhi

After hundreds of complaints and personal visit on janak puri telephone exchange . There is no body listen my complaints that broadband net is mostly not working if it works it works very slow . In February 2015 whole month net not worked and I had to pay the bill of February also . I am feeling as if company is Rob us. Please resolve earliest...
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D
DMB
from Delhi, Delhi
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Telephone Not working

Address:New Delhi, Delhi

On 19th April a complaint was booked with Complaint No.222. On 24th Mobile message was received that there is cable fault. Today it is 30th April and our land line[protected] remains Dead. there is no way we are going to pay for this period of (dis) service. Please rectify the fault immediately Prof D.M.Banerjee 25, Uttaranchal Apt, 5, I.P.Extension, Patpargunj, Delhi -92...
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P
Piyush Sid
from Gurgaon, Haryana
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Increase my internet speed as soon as possible

R/s, Sir my telephone no.is 22185589 registered name vimla.Sir my problem is that the mtnl not give me a fast internet speed that i want sir my plan name is 795 in this the mtnl give me 10gb at 2mbps speed after 10 gb bundle is used my speed is at 512 kbps here is my problem thai i am not consume all 10 gb i use 7gb till now so why my internet speed is 200 kbps sir recently this issue is fixed by mtnl is that 15-20 days before my internet...
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Suryakant Mangela
from Mumbai, Maharashtra
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Complaint regarding MTNL Broadband Connection

Address:Mumbai City, Maharashtra

This is with reference to our Telephone line no.[protected], which also happens to be our Broadband Internet Connection. Since last 15 days my phone is dead and i m unable to use my broadband as well and we have lodged numerous complaints, also met your technicians couple of times regarding the same, but it was all in vain, we have been given a number of reasons for this.viz. Earthen issue.. and saying they r not having labours to work...
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Address:New Delhi, Delhi

I request to you Sir for increase the signal strength of MTNL Transmitter/ Transponder at Andrews Ganj, New Delhi-110049 because MTNL signal strength is very poor. I could not talk to any body at my Quarter No. F-34, Road No. 3, Andrews Ganj, New Delhi on my Mobile No.[protected] due to week signals.Please do some needful, so I remain customer of MTNL. It is for information and necessary action please....
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S
Suchitra Mokashi
from Mumbai, Maharashtra
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Online recharge failed

On 21.04.2015 I recharged two nos [protected] and [protected] for Rs.750/- and Rs.100/- respectively through my Axis Bank credit card. The said amounts are debited from my account. I have also received alerts from Axis bank that the amounts are successfully paid. However the recharged amounts are not credited to the mobile nos. The transaction history shows the status of payment as successful but recharge failed.As informed on the receipt I...
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P
poorva.anand
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Bill paid twice but no refund till yet

Address:New Delhi, Delhi

I made mtnl landline(CA number-[protected]) bill payment on 29 Mar 2015 of Rs.837 via PayTm site([protected]-PaytmMobileSolutionP). Due to some problem, my money got debited from my HDFC Account but still the bill was not paid. I contacted paytm and hdfc bank both, they confirmed that the money has been received by the merchant(MTNL). But still, my Online Account on MTNL Site showed the bill as unpaid. So I again made the payment after...
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Piyush Sid
from Gurgaon, Haryana
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it was unable to increase my internet speed..

R/s, Sir my telephone no.22185589 registered name Vimla. Sir my problem is that my internet speed is very low. Sir my plan is 795 in this plan mtnl give me 2Mbps speed in 10gb when 10gb is finished my internet speed is at 512 kbps but i will not consume whole 10gb bundle so why my speed of internet and wifi is very low. i also complaint in mtnl complint no. 1504 and i email at mtnl helpdesk, talk to jto and sdo but no one response me. Sir...
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Terrence Fernandes
from Mumbai, Maharashtra
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Slow Speed, Complaint being closed without checking

Address:Mumbai City, Maharashtra

I have been using the MTNL 8mbps Service on my number *26782432 *for more than a year now and have been very happy with the service till now. Since I had to move just 2 buildings away I fell in the same Telephone Exchange and the local movement took place very smoothly. But ever since the Internet Connection began i have only had speed problems and no one at your end is trying to fix it My Issue is I am only getting 2mbps download speed...
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A
asads
from Mumbai, Maharashtra
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MTNL bill shows higher of call recording

Dear Sir, My name is Asad, and I have very limited MTNL landline usage for making outgoing calls, but for last sometime I am getting high bill and higher number of call recording in the bill (this month bill have some 532 calls metered which is out of question for me, it can be maximum 80 call but not 532 for sure). So I request you to please provide me with the incoming and outgoing calls details of my MTNL No is 27823265. Please send...
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Ravi Malhan
from Mumbai, Maharashtra
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Non working of Internet services

Address:New Delhi, Delhi

Our broadband / Internet services on phone line nos26018117 have. Ot been working for 3 mths. Repeated complaints to the local Soami nagar nos 26014141 have not helped as our services have still not been restored. We are neither informed of any promotional offers on our nos. the latest on the repair scene was that we will upgrade your modem such that from Rs 50/ which is being currently charged will now cost Rs 100/, even after agreing to...
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A
A.M.Patil
from Delhi, Delhi
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Faulty Instrument to be Replace.

Sir, from a month i have registered complaints doc-5672, 2437 &808 found instrument is faulty.I am paying Rs-250 rental charge for it from initial.Who will replace my faulty instrument.If I Replace then you will not claim for rent Please do the needful. A.M.Patil. 205, Harmony CHS, plot no-6, Sect-1, Khanda colony New Panvel(w) Near Netrajyoti Hospital.Pin-410206...
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R
ranajatin
from Delhi, Delhi
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vert high and faulty bill

Address:New Delhi, Delhi

i have a mtnl broadband combo plan of freedom 597.in the month of February there is a promotional offer in which they reduce the modem and installation charges upto rs1000 when booking the internet before 5th february 2015 so i book the internet but on the first month of internet they give me two bill of 697rs each i complaint this to sanchar hat but they did not respond the said that this bill is right but before i booked my internet i asked...
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Address:New Delhi, Delhi

Hello, Seems like no one in MTNL is interested in service problems faced by customers. There are very frequent problems in MTNL connection and there is no proper solution provided ever. It has been now more than 20 days and the phone is still dead and no internet service available. However, Multiple docket no. have been generated and multiple calls have been made in this regard. The Monthly bills are getting generated punctually...
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R
raj khatokar
from Mumbai, Maharashtra
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Docket gets cleared without without rectifying the problem.

Address:Mumbai City, Maharashtra

My Landline no. 26776013, CA no. [protected] is not working from 9th April 2015. I compliant on 26772198 daily in the morning for landline and broadband, get a docket no., but in the evening at 5.00pm it gets cleared without rectifying the problem.I don't how the authorities like Mr. Dubey, Mr. Pandey in Jogeshwari West MTNL office clear the dockets. They are the senior officiers there I do not know what they do in the office. Pl see in to...
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S
soniakhatri
from Delhi, Delhi
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net and std not activated

i ve complained twice but no one responeded. using this landline since month but no std facility is activated. when i am trying to use net it doesn't connect to ip address so unable to access net too. no body visits even after complaining....
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shankysahdev
from delhi, Delhi
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COMPLAINTS NOT RESOLVED: LENIENT EMPLOYEES

Address:New Delhi, Delhi

Dear Sir/Madam, I have been placed consistent complaints for the mtnl broadband since last 3 months and i have not been provided any assistance. The details of my broadband connection are as follows: Name Naresh Kumar Mobile No. [protected] Email ID [protected]@yahoo.com Telephone No. 23642892 Consumer No. [protected] Address E-2/105 Choti Gali NO.-3 Shastri Nagar Delhi -110052 As i have not availed any services for the period...
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H
harpreet1104
from Delhi, Delhi
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Dolphin Prepaid Issue

Address:New Delhi, Delhi

since past 15 days facing incoming issue with my dolphin prepaid No. [protected].Facing Incoming problems, on incoming am not able to hear voice from other side. Complained Twice but issue on my side doesn't solve. First complaint was launched on 30th March 2015 under complaint no. 732883, Nothing happened, again i launched complaint on 8th April 2015 under complaint no. 736328, again nothing happened, Today on 10th April 2015 I called 1503...
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