Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Dear Sir, I had a broadband connection No 25035749. it is to bring into your kind notice that the above broadband, connection is unstable always since long. I have made complaint several times. Following are the complaint numbers :- 18 Dec 14 - [protected] 19 Dec[protected] 24 Dec 14 - [protected] 25 Dec 14 - [protected] 29 Dec 14 - 3273 31 Dec 14 - 8314 01 Jan[protected] 02 Jan[protected] 11 Feb 15 - [protected] 27...

Hi, My phone no. 26217804, My Internet is not working from more than 1 month. I called to GM, Area manager & all other related person at least 20 times.They are daily giving me time of one day but still nothing happen. I complained in customer care also 5 times.. I only getting bill but nothing able to use Internet. I am unable to do my any work & because of this i am facing very loss. Please help me.....

This is with regards to the broadband connection I am using from mtnl. My telephone no. is 28112774 and my connection is pathetic. I am using broadband. I facing the issue from last three months, (I have given many complaints to them latest complaint number 1240 open from more than 20 days not yet resolved, everyday i raise complain i get same complaint number) from 15th of november, (line was getting disconnected) I asked the local...

I'm fed up with MTNL from last 2 months regular follow-ups for getting my Broadband issue solved. Earlier there was a cable fault. It took more than 30 to 40 days to clear that, then they told server issues. Yet the problem not solved.
Very surprising is I complain & in the evening or next day they remove the complain mentioning complain resolved without resolving it. How can they do that?...

Serious issues with my mtnl dolphin delhi prepaid network My phone shows only 2-3 towers at home and no tower in office (no signal) At home this causes keeps disconnecting my calls, it has become rather annoying, I have two vodaphone connections, they seem to be working alright, but my network always keeps disconnecting. it is so frustrating...
I'm from Madanpur khadar Sarita vihar delhi 110076
Office address is NSEZ Noida...

Dear Sir/Madam, I had taken MTNL Dolphin connection having no.-[protected] with their account number[protected] on June, 2005 and I also deposited security money for Rs.1, 000/- for STD facility at MTNL, Nehru place office, New Delhi. and I ported out this number from such operator on December, 2012. I called many times their customer care number regarding refund the security deposit but i could not receive the same yet i.e....

My mtnl telephone no. is 22478380. My broadband connection is 16-17 days old. after 2 days of installation my broadband went down. i am complaining every day since then on a regular basis and the keep saying that because your ADSL is stable but no internet that means the problem is from exchange. I talked to an officer and he said that u have to be at home and our technicians wiil come. i was on leave for 3 days but no one came, only some...

Respected Authority, I have a resedential fixed landline and WiFi internet connection provided by the above mentioned company. However, my telephone line has been disconnecteed four times just in the past week, which also leads to an erratic connection to the internet. On every occasion the sequence is that, my line gets disrupted, I lodge a complaint, services are restored the next day and disrupted again in a few hours. This...

Sir/madam i have not been receiving proper broadband connection since last 6 months but still i am being charged fully by the MTNL authorities. In past 6 months i have lodged more than 30 complaints . Some of which i have mentioned below - DATE DOCKET NO. 5 may 2014 [protected] 6 maY 2016 [protected] 26 MAY[protected] 22 july[protected] 23 july[protected] 26 july 2014 6124 28 july 2014 2776 23 JAN 2015 6766 24 JAN 2015...

Dear Sir/s, It pains me to regularly complain on the MTNL website and through the IVR regularly since May 2014 last year as I am facing Frequent Disconnection of Broad Band on my telephone number - 2679092 Your line man refuses to attend to the complaint and on a daily basis he seems to clear the complaint without resolving the issue. The line man also visited my premises once in August last year under the influence of alcohol. I...

Respected sir this is to bring to your kind notice that speed of wifi internet connection over tel no. 28523042 is very slow & wifi is not working. My Complaint has already been registered many times but no any response and i have been facing lots of difficulties over very slow speed because of this, even wifi is also not working. my modem model is DM856W kindly advice concern officers to attend d complain and increase the speed......

Its been more than a week that my MTNL broadband connection is not working. I lodged a lot of complaints on their complaint number 198 from my MTNL landline. The MTNL employees visited my place only after a week and a half on 10/2/15 and checked the problem. Stated that my Modem has some problem.They replaced my modem with another used modem (2nd hand) and asked me to use the internet with LAN wire till they come back with another modem where...

I have made an online recharge of Rs. 130.00 on MTNL mobile no. [protected] on 09/02/2015 but recharge was not done and shown as failed. Refer Transaction ID. BUDC[protected] from Mumbai. If recharge has failed then my amount of 130.00 rupees should be credited to my Union Bank of India account. Kindly take a serious note of the complaint & do the need full urgently....

Hello Sir/Mam, I have taken Rs 999 plan for broadband connection from MTNl, which specifies that the speed will be 1 Mbps. But till now i haven't got a speed of more than 0.19 Mbps. I have complaint several times within a very short duration of taking the connection. I have been continuously visiting to my exchange to resolve this issue. But still no resolution has been done. Complaint number of the most recent complaint filed by me is...

Since last 3-4 months, I have been continuously raising complaints of the fault in connection - no dial tone. However, it is not getting corrected, inspite of bill payments. This annoying that the complaint numbers are resolved without solving the issue. Because of this problem, I am not able to use Broad band. I will be raising it to ombudsman or Consumer court if not solved....

Internet Speed concern has not been fixed even after so many assurances that it will be taken care of. There is a speed test result taken on 27th January at 5.17 am . My speed is not 2 mbps as promised please escallate this concern and take prompt action accordingly Regard Bhanu Negi Complaint No.6430084...

MTNL New Delhi Telephone Number: 25552327. Countless complaints registered via online portal, phone IVR, calling exchange and the concerned Area Manager. Latest complaint Docket No: 615501 for reference. I actually went to their office to shut down their services and seek a re-fund but was informed that I would need to get the device, modem and other accessory to their office along with a written APPLICATION LETTER on a working day...

I register complaint on 1 Jan 2015 and also doing complaints onwards but there is no response my phone is dead no one solve my problem whenever i call them that they told me that lineman came tomorrow now and fix my issue there is 23 Jan and no response from them My telephone is dead and his bill also come....

My phone number is 22527852 with unlimited broadband combo plan of 749 per month. Previously it was with speed 512kbps but now mtnl have increased the spped to 768Kbps. I have been complaining regularly for last one month about the speed complaints and resolving host issue with my connection. Not able to open any site. Have to refresh the pages again and again. Most of the important websites are not opening. My complaint numbers are as follows:...

Hi Team, This is to inform that my Landline & Broadband is not working for many days. My Complaint has already been registered with Complain # 765 dated 29th December 2014 though the phone was dead much prior to this. Despite of that I had already paid my Bill which was Due on 30th December 2014. My bills are always paid on time despite of it I don't get complete services. There may be a technical problem but why is this...