Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I am paying Rs 1900 for a 2 Mbps broadband plan. But I am getting only 0.5 Mbps speed which is worth only Rs 600. I am facing a loss of Rs 1300 every month. I have lodged several complaints over the years, but issue is never solved. Complaint numbers are : 575914 580404 580555 580750 386356 387278 400420 401310 401609 402119 DOTEL/E/2014/03575 ( pgportal.gov.in ) DOTEL/E/2014/03895 ( pgportal.gov.in ) 407669 DOTEL/E/2014/04833...

My telephone number is[protected]. I am using broadband services from last year by Putting phone on hold as the cable was faulty. This was suggested by line man of the area. The lineman told me that all area cable are completely damage and all people have same phone dead problem. Now from Aug, 14 the cables are completely damage and the line is dead till now. I had put complaint on august month asking for the rebate, but they just gave...

SIR MAI MTNL SE POSTPAID BROAD BAND CONECTION LE RAKHA HU PICHLE 3 MAHINO SE MERA INTERNET NAHI CHAL RAHA HAI AUR IS KA BILL MAI PAY KAR RAHA HU 820/- PER MONTH IS KI SHIKAYAT KAR KE MAI THAK CHUKA HU MAI APNE AREA KE S.D.O- SE MILA TO UNHONE KAHA HAI KE SARE STAF CHUTTI PAR GAYE HUE HAI FIR MAI G.M SE MILA TO UNHONE KHA KE TUMHAR PHONE CHAL RAHA HAI TUM HAMR PARESHAN KAR RAHE HO ISI TRAH MAI SARE ALA ADHIKARI SE MILA HU SAB NE...

Dear concerned authorities, This is to bring to your kind notice that I have a telephone connection 26235816 with broadband of which i raised a request of change of plan to Freedom 800, early this month. After a handful of working days it got updated in records and my bill cycle has been updated too but the services promised by the plan are still not reflected, i.e. i am still getting old speed of 512kbps instead of 2 mbps. Its been...

THIS IS TO BRING TO YOUR KIND NOTICE THAT EARLIER WE WERE HAVING 8 NUMBERS OF MTNL WITH SEVERAL SERVICES OF MTNL SUCH AS LANDLINE, BROADBAND, VOIP AND IPTV 29523301, 29523302, 29523303, 29523396, 29522251, 29522007, 29523399 & 29522758 WITH THE PASSAGE OF TIME WE DISCONNECTED SIX NUMBERS AND KEPT TWO NUMBERS WHICH ARE 29522758 & 29523399 WITH LANDLINE AND BROADBAND DUE TO BAD SERVICES PROVIDED BY MTNL. ALL FACTS FOR DICONNECTION...

THIS IS TO BRING TO YOUR KIND NOTICE THAT EARLIER WE WERE HAVING 8 NUMBERS OF MTNL WITH SEVERAL SERVICES OF MTNL SUCH AS LANDLINE, BROADBAND, VOIP AND IPTV 29523301, 29523302, 29523303, 29523396, 29522251, 29522007, 29523399 & 29522758 WITH THE PASSAGE OF TIME WE DISCONNECTED SIX NUMBERS AND KEPT TWO NUMBERS WHICH ARE 29522758 & 29523399 WITH LANDLINE AND BROADBAND DUE TO BAD SERVICES PROVIDED BY MTNL. ALL FACTS FOR DICONNECTION...

Dear Sir/Madam, This is to inform you that the above mention land line number is out of service since September.15th 2014 and I Vineet Mawandia have contacted every person related with this M.N.T.L.line but nobody resolved the problem.I contacted Mr.Gupta(Linemen) of Mall Road/Church Road on mobile number - [protected] after fifteen days of follow up nothing happed.Also called M.T.N.L. Customer care number[protected] Mr.Sudir complaint...

Hello Sir/Madam, I am Manish Patiyal. I have registered a new connection with MTNL for wifi broadband just about a week ago. She told me our executive came at your home for registration and other formalities, but no one is coming. I called customer care again and asked about that then they replied me "No new connections in your area" right now, so we did not get it to you. I told her that if your company MTNL not going for a new connection,...

sir i have made double payment of my mtnl landline bill on 08/11/2014 with a transaction no.MHDF[protected] BY ONLINE NET BANKING.i talk to account manager, he told it will get back to your account but it dosent come. so i request you to please do my favour. thank you. i m enclosing the copy of account statement. Please resolve i have complained regarding many times but no reply no solution so far . Thank you ....

I got my internet connection through MTNL Broadband services when i used to live in G.T.B Enclave Delhi-110093. Now after I shifted to Kamal Vihar, Kamalpur, Burari, Delhi- 110084 i.e. in jan 2014 did put in a request to get the connection shifted as well and it was shifted in jan 2014 but only landline was functional, no one came in to setup the broadband connection.Went to the MTNL office in Burari and they informed by MTNL that it was...

I am using a broadband connection on my landline number 22154791 since Sep 14. Since then there has been frequent disconnection of the broadband services (ADSL not glowing). I have registered complaints regarding this on 1504. The customer service person said that I have a faulty line and asked me to register complaint on 198. When I called the number they said that how can you make a phone call when the line is faulty. I told them that due...

have the broadband connection of mtnl bearing PH # 25099097.Landline phone is not working since April 2014. No of times I have lodge complaint online as well as on IVRS. Complaint no are 1723, 1125, 64100326, 2385. I also wrote a mail to MTNL, but no from there side. COPY of MAIL" Sir, I am MTNL Delhi(dwarka sec-3) broadband user, landline no:25099097, have complaint number of times regarding non functioning of telephone instrument....

I have the broadband connection of mtnl bearing PH # 27521232 was not working since OCT01 2014. I personally went twice to Rohini sectorer-3 office but no body is able to listen as officials told us there was a shortage of staff so that no body will do your job. They did not give any positive reply to me and also told me that you can disconnect this connection. Never expect such kind of reply by staff . This is really a bad service.My last...

I have the broadband connection of mtnl bearing PH # 27521232 was not working since OCT01 2014. I personally went twice to Rohini sectorer-3 office but no body is able to listen as officials told us there was a shortage of staff so that no body will do your job. They did not give any positive reply to me and also told me that you can disconnect this connection. Never expect such kind of reply by staff . This is really a bad service.My last...

RESPECTED SIR/MADAM, ON 3.11.2014, WHEN I WAS PAYING MY LANDLINE BILL PAYMENT VIA PAYMENT DISC THROUGH INTERNET BY MISTAKENLY I HAD REMITTED THE PAYMENT TWICE... WHEN FIRST TIME I REMITTED, THERE WAS NO CONFIRMATION, SO THAT, I HAD REMITTED IT AGAIN. AFTER SOME TIME TWO MESSAGES CAME TO MY MOBILE FOR EACH TRANSACTION RS.805 HAD BEEN REMITTED... KINDLY REFUND THE SAID AMOUNT OF RS.805 TO MY BANK ACCOUNT ITSELF.. NAME: R. CHANDRASEKAR PH.NO:...

Date 04.11.2014 Ref. : My earlier e-mail dated 17.10.2014 21.10.2014, 29.10.2014, 03.11.2014 & 04.11.2014 to The General Manager, (TY), MTNL G-Block DDA Shopping Centre, Preet Vihar, Delhi – 110092 Subject : Complain / Docket no. 861 dated 01.10.2014 Docket no. 886 dated 25.09.2014 Docket no. 1012 dated 21.10.2014, Docket no. 827 dated 03.11.2014 & Docket no. 663 dated 04.11.2014 of Telephone No. 22357775 Dear Sir, I...

Borad band is down for the last one month. This is not the first time. It has been a recurring problem since we installed MTNL connection. The internet is highly unstable even if it is working. Lodged complaints to GM earlier on the same issue. But, no response. Can some one please help an hapless customer? My telephone number is 25503033...

my mtnl broadband internet service is not working since 21 october 2014. And i have registered complaint regarding this problem. But no one in the mtnl office is responding on this. problem is still the same and the are saying it will get resolved tommorow.. tommorow.. tommorow....

I, Kishan Kumar, residing in Delhi, having Internet plan of Rs. 699/- against land line no. 27382157, CA no. [protected]. Three months before I made request for change of our net plan from post paid to prepaid. I called several times on 1504 and other numbers also for doing so but nothing worked out. It was told that one complaint is pending against our number that is the reason they are unable to accept our request. I visited MTNL office...

My telephone number is 26046469. The line is unusable as there is a constant hum and crackling noise so that I cannot understand what the caller is saying. I have contacted MTNL thrice. They keep telling me that the problem is fixed but the crackling continues. I have have even tried to contact the area line man supervisor. He quickly rattled off a phone number and disconnected the call even before I had a chance to take the number down....