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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
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930
Unresolved
1975
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 82

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N
natasha510
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone Dead from 2 months --> Still Bill is being charged

Address:New Delhi, Delhi

Hi My phone nbr[protected] is not working since Aug'2014. It is 25th Sept today, and no action has been taken yet by MTNL to correct into the issue. Morever they have sent us the telephone bill for these months. As per telecom rules, if your phone is not working and you have registered a complaint, they cannot charge you the bill until phone is in working condition. Please look into the matter, we are facing very much problems...
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Ashok Kumar Kaushik 1947
from Delhi, Delhi
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Telephone no 01126564275 and internet with it

Address:New Delhi, Delhi

My telephone and internet was kept in safe custody till 9th Sept. I requested it to be reconnected, but it has not happened till today[protected]. I have complained to all the senior and junior officers personally and by phone but no result. I would request that it is attended to urgently as I am a senior citizen and a Doctor. Ashok Kumar Kaushik...
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DEEPAK SURYAVANSHI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unstable adsl and landline phone problem

Address:New Delhi, Delhi

Internet connection not working against Phone No.22773651 last 15 days Dear Sir, My broadband connection against Phone No.22773651 is not working last 10 days. Every day I am giving a complaint through net and calling several times TO MAYUR VIHAR PHASE-2 office, but any one is not attending the complaints till today. It is connecting, but not working properly and can't open any site, every time the internet & ADSL lights are coming...
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R
REAL_DEALS_h
from Chennai, Tamil Nadu
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Mischievous Employee Messing with My connection

Address:Mumbai City, Maharashtra

28845067 This is to note that a mischevous employee at the company called MTNL has been messing around with the net. Cutting me off (ON Purpose) every 2 sec. Earlier, "Google" would be redirected to "Google Chrome Download" Pls Check Mr. MTNL Ceo...
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bhupendrachand
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want refund of paid bills and waiver of current bill.

Address:New Delhi, Delhi

MY CA No is [protected]. I am facing problem with internet for more than three months. Internet connection hardly stays for few minutes...I m doing regular complaints on MTNL customer care (1504) but the problem is not yet solved. Its looks like the mtnl people making fool out of their service providers for whole month. and the end of the month they charge INR 650 as well. Hence request help in waving off my telephone bill of current...
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Utsav Akarshan
from Delhi, Delhi
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Slow internet speed

Address:New Delhi, Delhi

Telephone no.[protected] I have taken a plan of mtnl which works upto 10gb with a speed of 2mbps and after that speed becomes 512 kbps but whenever i use the net my speed is around 1 mbps. I have filed 2-3 complaints for this but nothing has happened to improve the scenario. Please look into the matter and sort the problem as soon as possible....
+1 photos
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M
mtnlpay
from Delhi, Delhi
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net not speed

Address:South West Delhi, Delhi

sir, I manoj kumar dhakad phone no[protected] hai sir mere no. par 3 din se net bahot hi kam Aa rahi hai kafi paresani ho rahi hai koi kaam nahi ho pa raha hai plz. sir thik karwane ki kripa kre Add.- --- qtr. no. 416 type -2 SPG complex sector -8 Dwarka new delhi - 77 mobile no. [protected]...
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N
neeraj11
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not resolving the fault on time and avoiding customer complaints

Address:New Delhi, Delhi

My mtnl number 28313703 is not working for long time. After complaining for so many time mtnl people are not taking the matter seriously. they cause mentally harrasment by telling you spoke to that number when I call to that number either noone picked up or that person tell me another number to dial. It cause lot of frustration. I repeatedly complaining for same. I do not remember all complain number but I do remember few of them 807 and...
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S
sunilkumar_27565124
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broad Band speed problem

Address:Mumbai City, Maharashtra

I have taken Wifi broadband connection from MTNL on my land line number 27565124. having broad band speed problem and I am getting 330kbps download and 410kbps upload speed. please find the the below test result. http://www.speedtest.net/my-result/[protected] http://www.speedtest.net/my-result/[protected] I was lunched the complaint online and CBD Belapur Exchange for resolving my issue but there was no response from MTNL side still...
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A
archer007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double Bill Payment

Address:Mumbai City, Maharashtra

Hello Sir, My phone number is 28578756. I paid an amount of Rs. 863 twice on 20 August 2014 and 1 Sep 2014. I was told on helpline that in the bill generated on 10 Sep 2014 the amount will be adjusted but it has not reflected the double payment. Please help me get back the refund of Rs 863...
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Dr Sunil Kumar
from Chennai, Tamil Nadu
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MTNL - Most tiring and negligent lines of phones

Address:New Delhi, Delhi

Even after repeated complaints. Complaint number 986/3.9.14
There has been no action. The phone and broadband both are not working.
Only reason I have been paying MTNL regular bills is that it gives me an address proof, otherwise
I would have kicked this connection off with in 2-3 months of installation MTNL is working as if its still 17th century.
Just hope that this PSU is sold off at the earliest to some reliable...
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R P BHATLA
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E bill pay for july 2014 for consumer NO 2051553101

Address:New Delhi, Delhi

It is stated that I have paid bill of Rs 337 for July 2014 twice by E-payment as per details below 1. Date of payment 28.8.2014 2. Payment made through ICICI gateway 3. Electronically generated E receipt by MTNL received 2 nd payment was also made MOBIKWIK and receipt of bill paid successfully to CA [protected] MTNL Delhi biller post paid RS 337 also elctronically received.on 28.8 2014 Thus by mistake the payment...
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G
giri_bm
from New Delhi, Delhi
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reciving telephone bill without service and even complaint made

Address:New Delhi, Delhi

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Asper your records I applied land line in the month of 18th December 2103, after everything process I got telephone instrument with Tribroadband( modem) in January 17th of 2014. Afterward there is delay in activation (mail below requested for activation) and activated on 14th of February 2014 ( took one month for activation ). Then the voice call...
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naveen5545
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTNL Phone (27891228) Dead since 3/9/2014

Address:New Delhi, Delhi

My MTNL Phone (No[protected] is dead since 2/9/2014 and broadband is also not working since than. Registered a complaint vide No 937 dated 3/9/2014. But no action has been taken so far. Raised this matter to the AM and GM Badli through email but still not resolved. Kindly look into the matter on priority basis. Regards, Naveen Sharma [protected] [protected]@gmail.com...
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V
VijayKumar80
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My phone is dead and as well as broadband

Address:New Delhi, Delhi

Sir i am facing a severe problem in Mtnl broadband, since last two months there is problem in the line and now from last 10 days the phone line is dead and thus there is no internet. I have filed complaint for that Telephone No: 26052306 Docket No: 494 Complaint date : 9/6/2014 15:53:23 Exchange : TKB Complaint Type : DEAD PHONE PENDING AT : Outdoor But there is no solutions given to me and my phone line is still dead and i am...
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India Infoline
from Satara, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet Broadband Connection Problem

Address:Mumbai City, Maharashtra

Dear Sir, We are the customers of MTNL from last 3 years. Customer Account No: [protected] Customer Telephone: [protected] There is an internet problem from last 10 days. We have registered the complaint in MTNL they give us the complaint number for preventing the problem, but no one is coming to resolve it. When we again call to the call centre they tell us that the complaint number is cancelled. Employees who are not behaving...
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M
mayank@1234
from Delhi, Delhi
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wifi not working

Address:New Delhi, Delhi

sir i have mtnl wifi connection but the wifi is not working in my laptop, mobiles. in my phone the name of wifi is shown but after entering the password it is not connected it shows disconnected i have check my password online and it is correct but in my phone it shows diconnected again and again please concerned on this matter immediately...
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K
kirtip
from Delhi, Delhi
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dead phone

Address:New Delhi, Delhi

Phone not Working Hi Sir/Madam My name is Nitin Singhal and my landline number is 23551600, 23612108, 23522256. I am using this number since last so many years. My landline is not working since 5 days. I really do not know why there is huge delay I have already called lodhi road MTNL office[protected] many times but still there is nobody picking up the phone Can you please look into this matter with some priority?......
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Dr. Urjita Mehta
from Pune, Maharashtra
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Telephone not working

Address:Mumbai City, Maharashtra

Dear Team, Greetings. Please note that our residence telephone number is not working (is dead) for the last 3 days. The telephone number is[protected]. The number is registered in the name of Mr. Jigar Ashvin Mehta. Requesting you to please do the needful at the earliest. Thank you. Regards, Dr. Urjita Mehta-[protected] / [protected]...
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N
nehattt
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Dolphine Numbers are not working at all

Address:New Delhi, Delhi

Ii hv two MTNL dollphin numbers in area Suhash nager ...from the past ! hr...both the numbers are not working...I am not able to call on any umber or eve n massages are not going through...I also tried to call on these numbers and its not connecting at all...please tell whts the problem and when its going to be okay...and one more thing I can see tthe signal bars are good...ther is no network coverage problem...pleasesort the problem sooon...
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