Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I made online payment of Rs. 1063/- by citibank credit card for phone no. 25889899 on 29.10.2014 and received message from my card provider of payment. However no receipt has been generated by MTNL and the bill is still stated to be pending....

hi, I paid my mtnl broadband internet bill number [protected] (phone number :[protected] today amounting to Rs. 1247 via billalert.mtnl.net.in However the bill still showed as unpaid on the site and thinking it to be a failed transaction, i paid it again. Now the amount of 1247 has been cut from my account twice. I have got no response from the billing department of mtnl when i tried to contact them on phone. The general helpline...

I have got internet prepaid brodband from mtnl for rs 1700with there modem. I had recharged my connection, after 7 days there was some wire falt, and it was revived after 20-25 dys.. Not any internet compcaint go to them. There executive behviour istoo bad. I recharged again, and after a week it was not started, i was keep on going to there off to complaint .but there was no response, at last that official called me and said u have not...

From: SANJOG MAHESHWARI <[protected]@gmail.com>Date: 22 October 2014 22:54Subject: Complaint - Non-replacement of old instrument - Inflated telephone bills.Sir, I am to bring to your kind notice that our faulty instrument was replaced some four months back with a very old one under our protests.We were assured that very shortly the replaced old instrument, which was just functional, will be replaced by a brand new one with all the...

Hi, my Internet connection for telephone number [protected] is been suspended from last one week in spite of making complete payments. And when I am trying to contact on consumer number they are not receiving the phone calls. It is really urgent as my important work is came to halt. No one is providing the right number to contact on and also the website for mtnl complaints are not working properly. Please help....

I called 1504 regarding the internet issues i have been facing since 3 days. Someone named IQBAL SINGH attended my call. I conveyed him all the issues i have been facing. He wasnt of any help so i asked him to give the number of a person that could be of some help. After i asked him to register my complaint his behaviour came out to be too rude towards me. I would like MTNL to take serious action against him as this kind of behaviour...

I made one online recharge from in the mobile number [protected] on 15th august, 2014 from the site of Rs 2200/ (http://mtnlmumbai.in/index.php/online/misc/moblie-recharge) through net banking but i did not receive any recharge amount or any refund amount. My transaction id is MSBI[protected]IGY20 04757. The recharge status is still showing pending. Bank is telling that they have transferred the amount however, MTNL customer care is telling...

Hi, We are the subscriber for Landline number 26331165 in Andheri(W) Mumbai; for more then 15 years. My phone line was suspended due to my mother being away to relatives place. My line is not being reinstated, my mother, age 74 visited MTNL twice to make sure all the bills are paid. Now they are saying the transfer the phone to her name first to make an inquire. This is because the phone is in my Dad's name and he cannot travel. This is how...

The number [protected] was in pool, in response to complaint no. 849416 on 04/10/14 it was brought out of pool. I was told to recharge but all recharges failed. Number is still disabled. Customer care failed to help in spite of repeated calls. They put on hold for long and then disconnect abruptly....

KINDLY PROVIDE US DETAILED BILL SUCH AS CALL DURATION AND CALL NOS (ONLY OUTGOING) OF OUR OFFICE LANDLINE NO.24620344 FOR THE PERIOD DECEMBER, 2010 TO SEPTEMBER, 2014 FOR OUR AUDIT PURPOSE. KINDLY SEND THESE BILLS ON sugandha.[protected]@newindia.co.in at the earliest. As our Internal Audit is going on, and our auditors wants to check theses bills....

Dear Sir,
I am a MTNL Landine Ph. No. 28567687 user from the begining MTNL department every month charged the calls reading 100 to 788 calls per month. As per subscription Rs. 870/- for Broadband & 100 calls free. But till today nobody makes call from this no. MTNL every month charged above 100 calls from this no. Since last month my above mentioned Phone no is Dead, several times make complaint but till today no action is taken...

Phone Number[protected]. For the last 3 months, there has been a constant disturbance noise on our land line. We have complained to MTNL multiple times. Each time they call back, saying that the phone is working. When we inform them that there is an constant humming noise which we have found out is due to faulty 'earthing', they simply hang up the phone. They are not willing the fix the problem. I am tired of continuously calling them...

Dear Sir, I have taken WiFi broadband connection from MTNL on my landline number 28415881. For past two to three months I am not able to use internet. The problem is either ADSL light not coming or there is frequent disconnection in Internet. I have raised various complaints through your website with docket number 4874, 9829, 6871, 666, and 9074 to name a few but no action has been taken. Docket number 3597 has been the recent...

My landline telephone no. 22621386 has been dead since 01 July 2014 and I first complained on 16 July but till date nothing has happened and my phone is still dead below is the complain details Status-Telephone Telephone No: 22621386 Docket No: 104 Complaint date : 7/16/2014 9:6:1 Exchange : MV3 Complaint Type : NO DIAL TONE PENDING AT : Outdoor This complain was since deleted from your site without any action being taken I...

An complaint is lodged with mtnl Delhi on 29.9.14 & .06.10.14 that the ph. is not working proper but no action has been taken by the mtnl my complaint no.is 310 the service is very poor Sh. Chunni lal M [protected], land line no.(dead) [protected].....

Since there is no other option apart from MTNL (even at Pandara Road - Delhi's poshest area), MTNL has been providing broadband services. About a year ago, they changed the lines and maybe disrupted mine. I receive a speed of 64kbps or less in lieu of a 2MBPS connection. Have made several complaints to MTNL but these people have shown how uneducated they are. The head technical supervisors are puzzled when they hear common terms like...

An complaint is lodged with mtnl Delhi on 29.9.14 &30.9.14 that the ph. and internet is not working but no action has been taken by the mtnl my complaint no.is154, the service is very poor Ramesh kumar M [protected], land line no.(dead) [protected]...

I have been using MTNL Broadband connection from last 2 years.On an Average the broadband services was down for 365 days out of 730 days.I am making the payment on time.I have already complaint 50 times this month but no action has been taken by the Department for rectifying the problem.My Landline Number is[protected]. About Customer care on 1504 : I think that they don't even know about broadband connection, and when you call then...

Dear Sir/ Madam, I am MTNL customer and facing problem in internet connectivity from almost a week. Internet service is unavailable at (+) 91 11 [protected]. I would request you to look at this matter and please resolve this problem asap. Regrads, Rajnish...

Sir, We would like to inform that above mentioned Telephone Nos. 27041151 connection holding by company at HelpLab Healthcare Pvt. Ltd. Office No 5, Khasra No. 1122, Rithala, New Delhi-85. Sir, above mentioned number is not working within a last 10-15 days and also without line frequently monthly for 10 days. We have lodged many time complaint to your Sector-3 office, which complain number 513 dtd 11.09.14 repeatedly complain no 1296...