Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Phone not Working Hi Sir/Madam My name is Chunni Lal and my landline number is 26057107. I am using this number since last 15 year. My landline a not working since 8 days. I have already raised complain 3 times but no one resolved this issue. I really do not know why there is huge delay I have already called Khanpur MTNL office[protected] times but still there is nobody picking up the phone Can you please look into this matter...

I took brodeband internet from mtnl and its plan is of 1 mbps...but it never happen the net speed shows never more then 250 kbps. and the internet connection hardly stay for a minute...i m doing regular complains against them but the problem isnt solved..till now. the line man is also said we cant do anything and we cant provide fast net...my no is [protected], in sec 28 rohini . its looks like the mtnl people making fool out of their service...

With sheer disappointment I wish to state that I have made numerous complaints about the working of my telephone number [protected]. The phone has been dead for more that 1.5 months. And even after repeated assurance from the customer care representative, nothing has been done to solve my glitch. Infact, I'm always provided with different by the MTS representatives but of no use as they all go either unattended or wrong numbers. This...

I have the broadband connection bearing Ph # 22091976 was not working since Sep 01 2014. I already made the com paint s on this, on 05 09.14 I personally went twice to Krishna Nagar office but no body is able to listen as officials told us there was a strike so that no body will do your job. | Next day on Sep 06 2014 I came in the morning around 11:30 but the same reply which I got yesterday . Then they told me that you can meet SDO...

Dear Sir, I am using MTNL Landline as well as WIFI System at my Residence, continuing for last 4years. Regarding Internet & WIFI Connection we are facing a lot of problem for last few months, and lodged repeated online complaints. After filing complaints the problem resolved and sustained for only 2-3 days. In my recent case I lodged complaint on 02.09.14, about unstable WIFI, which not yet resolved. You are requested to...

I lodged a complain with MTNL bearing complain No 64200194 on 31st August 2014 regarding the internet problem with my Modem. Till date no action has been taken. Being a customer of MTNL, I have never delayed any payment nor caused any harm to the image of MTNL. Don't understand why the complains are not heard in time when it was told that any complaints regarding the instrument or modem will be addressed within 24 hour. Today when...

Hi My customer ID is [protected]. My internet is not working since the last 1 month. I have made repeated complaints, visited your Rajouri office multiple times and requested for a fix. All I get to hear is that some line is faulty. Since the last 1 month, there has been no attempt to fix my problem. Hope you will help....

Its been around 15 days since my ADSL light keeps on flickering, and my net connection dies every 10 seconds.It seems like a boon if there is ne connection available to me.I have complained to about 6 different mtnl complaint numbers, and yet no one has come forth with any solution.The engineer who once visited my place to fix it had no solution yet.Im literally paying MTNL for free.Please resolve this issue immediately.Or else my hand would...

My internet is not working since 6 months. Daily complaints have made us so annoyed and most important no resolution in return. This is the worst experience with mtnl. Lodged so many complaints on the number 1504 but all in vein. Would like to again make a request to the concerned authorities to take the necessary action in this regard....

My Internet connection is not working with ADSL power down since last 5 days. Irrespective of making numerous complaints no action seen to be taken. We just got 2-3 calls from representative on landline number but even after telling them that ADSL is still down and power not coming, the most we heard is that they will look into it .However no one arrived to check connections and issue still there while it has been 5 days now. I guess...

Hi sir

I m from rohini sector-16 my phone no[protected] is not working last 2 weeks. I have done many complaints but still it is not working . Sometimes your complaint no 27292198 is disconnectd during registring complaint. I have done online complaint also but today it shoes no pending complaints but my pone is still not working . I m also using broadband on this no. Pls do somthing .

Thanks

Baldev...

Sir, I am a retires Additional Secretary to Government of India level officer aged 65 years residing at 21 Gianpark Krishan nagar Delhi-110051 .Landline 22543679 is installed at my residence with broadband facility.During the lasr one year my landline has been made 'dead' but diverted to somebody else's use for 9-10 days 3 times but nobody has enquired into the delay of 8-9 days in removing the complaint s .Again my landline 22543679 is...

I have Registered the Complain of my Landline/Broad band No.25982051 on 23/08/2014 under Docket No.472 but till date it is pending & i am not able to contact the Customer care centre to know about my Complain.so pls check it urgently, secondly i will not pay the bill amount for this faulty period so pls correct ur bill & send me after that as it is your liability to correct it Amarjeet Singh [protected] [protected]@yahoo.co.in...

I user of, M.T.N.L services facing a problem and lodged my first compliant on 16/7/2014 but no one replied and no one came to correct the complaint second complaint on 26/7/[protected] complaint no ) third complaint on 7/8/[protected] complaint no ) fourth compliant on 27/8/[protected] complaint no ) and still they are sending me a bill of 467...

Sir, I have a landline and broadband connection of mtnl mumbai with landline num 26542772, my internet connection is out of service since 11 august 2014, ihave registerd sevral complaint at mtnl srevice till date with dock no 568, 7684, 2826, 4493, 7708, ihave contacted personally with officers at bkc office ragarding my problem but there has been no solution till date.my internet service is also diconnected.plzz give a solution for my problem...

Dear sir I have a MTNL internet connection i.e [protected] after continuous complaint and personal visit to mtnl office, i only face their unprofessional and non responsive behavior. t Today i.e 25-8-14 i lodge police complaint against Mr. Sobran Singh SDO at MTNL Tughalkabad Delhi for his misbehaviour. I want you to please highlight my problem to concern department and bring me justice. Thanks Ravi Banshiwal Mob: [protected]...

86B, Pocket A, Sukhdev Vihar, South Delhi[protected] Aug 2014 Dear Sir, My son is having MTNL landline no. 26844798 in his name- Tejas Ghate. Since we were out of station and could not pay the bill, the connection was closed. Now, on 19 Aug 2014, my son has paid the total due amount of Rs. 1950/- to clear the outstanding.In spite of clearing of the outstanding bill, the telephone has not been restored for its services. The helpline...

My telephone no. is 29837115 and CA no. is [protected].I opted TriB UL Data-597 Combo** plan and phone is installed on dated[protected]. I am using my own modem, As per the installation charges on websites and confirmation with customer care total charges is Rs. 800.Please refer to link for the samehttp://mtnldelhi.in/broadband/triband_tariff_unlimited1.htm but they send me a bill they charge for extra Rs. 1000 as Advance charge deposit hat...

Sir, I have a landline and broadband connection of mtnl mumbai with landline num 26542772, my landline connection is out of service since 11 august 2014, ihave registerd sevral complaint at mtnl srevice till date with dock no 568, 7684, 2826, 4493, ihave contacted personally with officers at bkc office ragarding my problem but there has been no solution till date.my internet service is also diconnected.plzz give a solution for my problem...

Internet service on My Telephone connection was disrupted from 30 Jun 2014. The details from your system are as under:-

Subs No. Open Meter Reading Close Meter Reading Total Calls Date
[protected] 1458 1458 0 8/15/2014
[protected] 1458 1458 0 7/31/2014
[protected] 1453 1458 5 7/15/2014
[protected] 1453 1453 0 6/30/2014

Inspite of lodging complaint and making several times personal vists...