Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

It's been 2 months and I do not get decent internet connection. Technicians come and go and there is no solution to it.pls go back and check records on the number of complaints registered. I have been asked to purchase new connector which I did. I even bought a new wifi router. To be honest your technicians have very little knowledge about interest connection. I am very frustrated and in search of a different ISP. It's the worst experience...

My landline was dead from 16/06/2014 and net was also not working . I have already made so many complaints on 198 my Complint no.2447 but no solve our problem.still my problem continues and my net and landline not working. I have already made so many complaints on 1504 for net but no solve our problem Kindly do some thing. Regards Jalaluddin [protected]...

This complaint is for MTNL SANCHAARHAAT, Dwarka, Sec-6, New Delhi. I have a plan of Tri Band 999 Ul Combo which should give me the speed of 1MBPS which it never did. Now for about 1 month or so my speed has gone down even more.So when I registered my complaint and met with area manager Mr.A.K Singh(AREA MANAGER, MTNL Sanchaarhaat, Dwarka Sec-6), he said it's not their fault and my computer is faulty which it's not.When I further urged...

My Tel. No. 27617256 has been out of order since 19 June 2014. It is almost remain out of order because the connection has been provided to me from make shift provision without any proper and stable pillar. My most of the work is on the internet and without telephone I have to suffer a lot. I have visited almost all the authorities/ official like ED Office/GM Office and Burari Exchange/MOC/ Cabinet Secretary etc. and filed complaints and...

I have taken Wifi broadband connection from MTNL on my landline number 28771748. The same is not working since last 2 weeks. Upon continuous complaint registration the technician does not even turns up and i get an sms stating that the complaint has been addressed and resolved. There is no resolution provided nor even a visit of technician and the complaint is closed. Please help....

Dear ALL I have a Internet and phone connection with mtnl delhi last 3 years, but present scnario my telephone and internet connections are not working last 4 months, i had complaints several times on phone and written, i am paying all the current bill even when our telephone and internet are not working condition, no one is giving any response to me for my problem.. shankar kumar B-79, street no -23, Mahavir enc, uttam nagar new...

Hello team, This is regarding a broadband connection I had applied on 28th of June 2014 with a work order number 2472. It's been a lots o[censored]ps and downs to get the landline installed. Initially no one showed up for 12 days to install the landline (since I have opted for a combo plan). I had to personally visit and follow-up with the executives in the Charnamrut Exchange for someone to visit and get the line installed. But, now it's 17...

I had logged no of complaint but no action has been taken till now the complaint has been closed without sloving the problem

The dsl line turn off with in 2 min and same will apper after 8-10 min

You are requeseted to solve the problem and reverse the bill amount in amy account...

My land line number is 22078216.We are keep complaining about their device as well service but not single response i got from MTNL as well all workers are so rude.they don't have manner to talk as well.it seems we are lending money from them and they are paying for our services....

I have booked a new connection through[protected]Reg. no[protected] on 1 July, 2014.
Same day one Guy came from MTNL and collected the all documents and 500 Rs as registration fee.
I was told that Connection will be done in a week.
But After 1 week, no one came. When I try to connect[protected], some lady picked the phone and didn't response and talked to me very rudely and hung up the phone. I tried to connect...

My phone no is 22190777 is not working (no dial tone) from 14/6/2014 to till date and i have alredy complained(complaint no - 115 DATE-15/6/2014) but did not get response from your side. I have received bill also but our phone has not been working for last 26 days Thanks Ashwani kumar [protected]...

main Ravi Mishra Telephone No. 2577 5378, Complaint hain ki pichhale kai mahine se excess billing ho raha hain maine area manager se lekar sdo tak yaha ki main GM ko bhi likha par koi sunvai nahi ho raha hai abhi gm sahab ko mail kiya ki aap ise pata kare aur matter ko short out kare par unhone mera telephone band kar diya jise hame kafi paresani ho raha hai so please aap hame madad kare Thanks & Regards Ravi Mishra Mo. [protected]...

Internet has not been working since 26th June on my MTNL line 26804054. Initially, I tried calling the Customer Care number 22221504 end number of times but was unable to register a complaint as the call keeps on dropping. Very frustrating. Since the number didn't work for me, I sent an email to helpdesk.[protected]@bol.net.in and [protected]@bol.net.in but no one replied back. I then sent multiple follow up emails but to no avail. After two weeks,...

This is to bring into notice that a complaint had been registered in MTNL office on 24 June 2014 regarding replacement of our wifi modem.The MTNL officials claimed that a person will be sent to our home for checking of the modem but since then no one has come for the checking, We have called them more than 10 times but every time there is the same reply from the MTNL officials and nothing has been done so far regarding our complaint.I request...

My landline was dead from 01/07/2014 and net was also not working . I have already made so many complaints on 198 but all vain . In Sunder Vihar, Paschim Vihar exchange at S.D.O Office they people are even not taking written complaints . Kindly do some thing. Regards Anil Kumar Gupta [protected]...

Hi, My MTNL Broadband hasn't been working for more than 12 days now. I have been registering complaints with the MTNL helpline number to restore the services; but the complaints have been continually closed without any support. Last night I have logged a complaint for the 5th time. Every noon there is a call from the MTNL office \ MTNL personnel. But when checked in the eve the complaint is either not worked on or closed. Please help. MTNL...

MTNL Landline Phone & Broadband attached to Phone # [protected] are not working for more than 53 days now.

Complaint No. 908 dated 10-May-14 lodged on MTNL Automated Complaint Service Ph No.[protected]
which till now it is still pending.

Also lodged complaint on Public Grievances website http://pgportal.gov.in Complaint No. MTNLD/P/2014/01312 dated 15/05/2014 which till now it is...

with ref. our customer a/c no. [protected] dated. 05/02/2013 it is inform you that after doing so much correspondence and visiting MTNL office Rohini sec-6, sec-3, sec-9 the connection of the phone is not given to this office till date. sir, in my earlier request i have already inform you that our office work to much suffering without NIC.This connection is mandatory for office work. Please look at the matter on the priority basis and do...

Dear Sir/Mam Sir, On june .2014, I paid Rs.5000/- cash at the Sanchar Haat, pandav nagar, New Delhi and bought the MTNL 3G Jadoo Data Stick together with 3G Card (IMSI Number [protected]and Mobile Number [protected] and sim no-[protected] ). I am having internet connection- MTNL PREPAID DATA CARD which is not working from last 1 month and before that also there ws always a frequent disconnection. i Called many times on...

I am using MTNL Telephone No.21634655. My Broadband is charged excess since last 2 months (i.e. for April-2014 and May-2014) for which I am not using my Internet, even we were out of Flat for 3 weeks, please check my Internet usage. My mobile No.[protected]...