Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

The new MTNL telephone instrument recently installed at my residence number 145, sector 3, type IV, Sadiq Nagar, New Delhi is a faulty and its digit number "7" is not responding at all. My telephone instrument may kindly therefore be replaced with a new working instrument. A.B.Mathur Mob No: [protected]...

Its almost 2 weeks now I'm unable to use Internet.. Last Friday(13/06/2014) a customer care officer assured me to solve this problem and told me that there officer will visit us and resolve the problem... but none has come to us even after a week.. Although My Account Expiry Date is 1st July 2014, there is no Internet...

Till this month i.e June 2014 I had Rs 999 plan of MTNL Delhi which was an unlimited plan with constant 1Mbps speed.As I was not getting proper speed and my internet was frequently disconnecting I complained so many times to MTNL customer care.Their people just came and went and my problems weren't fixed even after complaining so many times.So I decided to upgrade to a higher plan.I requested them to upgrade my broadband to 1395 plan on 14th...

Hi, I am a MTNL subscriber, I have been using MTNL Internet for about 4 years now, over the years I have faced a lot of trouble with my Internet connection. I make complaints regularly but all in vain. The only way to get the Internet connection working again is to ask the line man to fix it. Usually it takes about 4 or 5 days to get him to fix the connection. Over the years I have faced a lot of trouble due to this, Once I lost an important...

Till this month i.e June 2014 I had Rs 999 plan of MTNL Delhi which was an unlimited plan with constant 1Mbps speed.As I was not getting proper speed and my internet was frequently disconnecting I complained so many times to MTNL customer care.Their people just came and went and my problems weren't fixed even after complaining so many times.So I decided to upgrade to a higher plan.I requested them to upgrade my broadband to 1395 plan on 14th...

Hi, I am Manoj Singh S/O of Mr. Mohinder Singh living at Flat No.:88, Pocket:B-6, Sector-4, Rohini, Delhi-110085. From last 1.5month, my landline was dead i.e extreme disturbance in dial tone & of course no Internet access. First i followed regular process of complaint, i.e. Complaint on MTNL broadband customer care helpline.But i was given fake commitment all times i dropped a call to Customer Care. After one week, i went...

The mtnl landline[protected] is dead since more than 10 days.
complaint has been done twice but no action is taken as of now.

They have changed the complaint no. twice but have not resolved the issue.


Kindly take the necessary action....

Sir,
I am a subscriber of mtnl landline and mobile phone. For the last couple of months we are not getting bills ofland line mobile whose nos. is as follows: Land[protected] and Mobile No. is [protected]. I am a senior citizen and very difficult to collect the bills from their respective offices. You are requested to look into the matter and solve the problems
Yours
Dilip Kumar Biswas
Land No.[protected] and...

Dear Sir I am very upset by this government ruling company MTNL, We are in 20th Century and free from British rulers but this governments company now becomes new British they do whatever they want not even single time they thought of their customers nor we can do anything against them even want to do. My telephone was dead for 2 months from 1.4.2014 to 11.6.2014 after complaining many times in written as well as by phone but no response...

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On complaning regularly about the problem i am facing of regular speed drop and regular modem resetting mtnl officials are calling me and saying that as per our records every thing is working fine and there is no problem and you are at fault because you are downloading to much data.Mtnl officials are saying that according to their records my broadband connection is in use 24 hrs a day and i am downloading unlimited amount of data...

D/S, In spite off lodging so many complaints from last on month my problem has not been resolved, my broad band not working, for formality sake your line man use to visit my House, but problem remains the same, from last two days daily in the morning I am registering my complaints at 1504 from my landline number ( i.e.[protected] but no body came to attend my complaint, from last one month I was not able to use my internet, previously...

My MTNL telephone number is[protected], my phone is not working since 3 weeks due to which even my broadband Internet is also not working. Please resolve the issue as soon as possible and also reduce the amount of this period from my this month bill....

I have not had a single day where the internet connection was stable since it was installed. Numerous complaints have been made but till date, no action has been taken. I pay a service charge each month, I SHOULD be receiving quality service. My broadband network is never stable and sometimes gets disconnected for no apparent reason and stays disconnected for several days and even weeks. I have paid the entire bill each month even though...

My landline phone is dead for more than 2 weeks now because of this I am not able to use my Internet at home. I have a complaint lodged with them but they are not taking any action. I called the SDO of Chitra Vihar, Delhi (This is their office for my region). I asked about my complaint and he said that the cable of my entire area is down and it will take more than 2 months for this problem to resolve. But the thing is all the phones in my...

Getting calls from higher officials of mtnl delhi on complaining about my broadband connection but is of no use. Mtnl is the worst broadband connection any one can have. All their services are useless (Especially broadband connection). On complaining almost daily about my broadband problem of modem resetting and regular speed drop no is able to solve this issue. All of their offcials are liars and cheaters who only know how to cheat their...

Mtnl (Mahanagar telephone nigam) is the worst brodband service provider. I am facing regular speed drop and modem(450 tc1) resetting issue for a month now and complaining regularly about this but with no result. Mtnl charge for the full broadband plan and provide service for the half. Its their job and duty to cheat their customers which they do it with perfection. I am their broadband customer for the last 2 to 3 years and still they do...

I have MTNL boradband connection in andheri east and I am facing the problem of Internet speed and connection they are just generating the bills every month and we are paying it with no service. I dont know why cant indian consumer officials investigates about this and takes any action against MTNL.
MTNL is just a fraud broadband service provider with lots fake ads, I am facing internet connection problem from last 4 months not for...

My mobile number is [protected]. I applied for change in service provider from MTNL to VODAFONE on[protected]. I received following message from MTNL on same day. :[protected][protected][protected][protected][protected] " Your UPC is 954688. It will be valid up to[protected].kindly use this UPC before expire.[protected] person." Till today MTNL have not acted on my application. [i.e.my request...

I have logged more than 15 complaints but no action has been taken so far. Moreover every time I complaint it gets closed without intimation. I have been paying my bill for no service. Executives sitting at the office are not bothered neither they talk in proper manner. latest complaint number has been attached. Strict action is required against them!...

I made request For Change of Internet BroadBand Plan on 27th Feb 2014.
Request no– 48300088.


Then Next day I received this SMS.
Sender : MD‐MTNLDL
Receive Time : 2014‐02‐28 08:16:11


Message Contents : Your request for change of BBPlan on Tel.No :28041930 has been received. Your New plan would be - TriB combo UL data-599 .


Then I used...