Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I have chosen a mtnl plan o[censored]nlimited 999 which is supposed to give me a speed of 1.3 mbps.
the actual speed i get is 0.30mbps that is 300 kbps not even half of what i pay. what is the point in paying hefty if this is the speed i m going to get. i can get that speed for 200 rupees. its a clear looting. no one attends the complain. fed up of the situation....

i have been using mtnl mumbai unlimited internet 450 rs plan which offered 512 Kbps Download speed during Day time (8 am to 6 pm) and 1 Mbps download speed during Night hours (6 pm to 8 am). but i just noticed that they have now reduced the plan speed to 512kbps during 6pm to 8am also... this is totally unfair...its like scamming people by first giving the plans and than reducing the plan speed...i understand that they also offered 2mbps...

We have recently availed broadband connection of XPRESS COMBO 800 thru' Nerul East Navi Mumbai under tel no[protected]. THOUGH the speed assured under this scheme is 2mbps, we have been getting speed not greater than 500 kbps at any point of time. Our complaints are not attended promptly & the concerned dept officials are not giving any satisfactory answers to our distress calls to them. Can somebody in the organization take...

Dear Sir,

I Requested for a Broadband Internet Plan & Submit Rs 500 on 17-Sep-2013. He committed Installetion Within 7 Days by Mr. Rajpal Tyagi ([protected]), but it is not installed till yet after so many reminders by Calls/ Mails. Area Concern Person Mr.Prem Singh ([protected]) said We don't have Wire for the same and will be installed as Wire Received.

Request to you Please ask MTNL to do as earlierbr...

Respected All, This is my reminder mail to all respected MTNL senior, regarding the complaint of Landline no: 26266270. Sirs this is 2 months old complaint. I have contact so many to SDO, Mr. B K Dohray, Area Manager (Nehru Place) and Mr. Rahguvinder Gupta (GM Nehru Place – Cell, but there is no any positive reply from any side. This is my humble request to you, do the needful for the same....

This is to inform you that my phone number is dead from last 1.5 months but still we received a bill amounting of Rs.871/-
Details of my plan are as given below:

CA No. [protected]
Bill No. [protected]

Please take action as soon as possible as due date of my bill is 30/09/2013....

Please provide as much inform(Subject): Again My internet Modam ADSL(Link) light Not Stable: MY LANDLINE NUMBER Is[protected] {Area Mtnl Badli Telephone Exchange} Hello sir, I have new broadband connection from 19 July, 2013. My MTNL ADSL light not stable from same days when take a new internet connection, My mtnl number is[protected]. Only Three Days (26 August, 2013 to 28 August, 2013) internet was working fine but after three days,...

A new Benchmark for One of the most pathetic service, response time and attitude has been setup by MTNL. My Tel No. 25640926 registered in N/O Mr. Satya Vir Singh R/O C-66, Jeewan Park, Pankha Road, Uttam Nagar - 59 is FAULTY (NO RING TONE) since Feb 2013. Earlier it was conveyed that the Tel is faulty since over 10 Lac Connections are affected by breakage in MTNL main line. In June, they said that Bills were NOT paid and due payment...

My MTNL landline connection No.22008724 with internet facility is lying dead more than one month. In this connection I have lodged many times complained and also contacted many senior officials of the MTNL. Till now nothing is done and only Bill is sending regularily. Strict action should be taken against such type of defaulters. Satish kumar Jain [protected]...

i m subscriber of MTNL trump mobile number [protected] I hv recharged my phone on 29th aug for rs 300 that time my balance was 360rs on 31st aug arnd 5am i did e-charge of rs 14 of gprs pack of 100mb for 3 days on 1st evening i come to kn that my balance is around 14rs only. and my gprs charges are deducted tried to launch complain for 3 days but never got through it finally on 4th evening they took my complain. and today on 5th sept arnd...

(Subject): Again My internet Modam ADSL(Link) light Not Stable: MY LANDLINE NUMBER Is[protected] {Area Mtnl Badli Telephone Exchange} Date: 02-September-2013 Hello sir, I have new broadband connection from 19 July, 2013. My MTNL ADSL light not stable from same days when take a new internet connection, My mtnl number is[protected]. Only Three Days (26 August, 2013 to 28 August, 2013) internet was working fine but after...

Hi
I have applied for the new MTNL broadnand connection before three month and I submitted 1500rs to the employee of MTNL name-Mr.Mukesh Kumar([protected]).But there is no response from your side.When i am asking about to refund my money they refuse to refung I also call Mr. V.K Agarwal([protected]) but there is no reponse from his side.So please refund my money as soon as possible.

Employee office address:-Jeevan Bharti...

I have a broadband connection from mtnl no. 22786062. My connection has not been working properly since last 12 days even at present the problem is yet to be rectified How can a company ask for bill for the period the service was not working, this is so because in our country only companies have right to loot people they can charge extra amount on account of late payment but customer is a fool he cannot charge anything or do anything if he...

1. 10 MBPS advertised getting maximum speed of only 1.3 MBPS. 2. The downtime is extraordinary, since installation on June 19, 2013, the connection has been offline most of the time. Currently, it has been offline since the past 2 weeks from August 6, 2013. I get "concentrator not reachable" error. 3. In spite of many complains, the bandwidth has not improved and though the connection has not been working for more than 30+ days...

I have broadband internet connection with MTNL[protected] . For past 3 months , internet has not been working. I have would given atleast 50 - 60 online complaints. People from MTNL call , but they dont resolve the issue. I am paying Rs 600/- as charity to MTNL every month Need a quick resolution of the same Rgds Udit...

(Subject): Modam ADSL light Down: MY LANDLINE NUMBER Is[protected] {Area Mtnl Badli Telephone Exchange} Hello sir, I have new broadband connection from 19 July, 2013. My MTNL ADSL light not stable from same days when take a new internet connection, After One day ADSL light totally down and my Internet connection is not working. My mtnl number is[protected]. I have many times calls in mtnl customer care center but they not solve...

This is regards to my MTNL connection. I think this people are not serious as being Government servant not bothered about there job as it is guaranteed they will not loose, but it is affecting Indian economy as they loose each and every customers.I have to inform MTNL higher authority. For your information your engineers say there is no junction box, cable in our area, for your knowledge Im attaching photographs of junction box, connections...

To
General Manager
Kandivali

I am Dr. Chaturvedi Ramesh Mahanand, Add. B/37, Sneh CHS Bldg no. 12, Jankalyan Nagar, Off Marve Rd Kharodi, Malad West.
I applied for the FTTH connection from MTNL on 7th June 2013. The wiring was done and modem was installed in last week of July. The internet connection was started around 31st July 2013.
Mr. Shukla from MTNL was contacted regarding the same and was...

I have paid my landline bill thru net online on mtnl site
But the same are not acconted for so far
Transaction code id s0002/tr024/[protected]
Telephone no. 24150964 c/a no. [protected]
Bill paid amount rs 878.00
Bill no. [protected]
Reference no. Mepg[protected]
Online bill payment date on 13/06/2013

Sushil v raje mobile nos [protected] , [protected],and [protected]
Reliance...

dear sir ,I am user mtnl board band my telephone no is[protected] fully out of order last two month .I have raised many complaint ,repeated complaint but no action taken by MTNL side .I am facing very difficulty with out board band and also received mtnl bill for last month when our telephone is completely out of order....