Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Dear Sir,

I Office Land Line no is[protected], This month I got the bill of Rs. 2250.00 (1250 Call), I see the call details but there is only 70 STD calls showing, I want complete Details of Local Call as well, I'm ready to pay for Local Call Detail. Pls help me.

Regards,
Vikas Sharma
it.solution.[protected]@gmail.com...

Hi,
I'm Hemang Halvadia using a land line no 28658656. the primary use of the connection is for the Internet.

On 28th March i switched to 4mbps broadband plan from existing 2mbps plan. And the nightmare starts.
since the time i switched my plan instead of getting close to 4 mbps speed , i started getting .05 mbps.
I did complain many times over and over again. but i was told that there is no problem....

im writing this email after not getting service of broadband of mtnl from last 45 days,
i have complaint to mtnl, every alternate days, in dis period.. no action had been taken
from.. den i personaly meet mtnl officers regarding this problem.. they send there executive to solve
but that person told me... its a problem of wifi router and currently instrument is out of stock,
after listening to that person i have...

hi
my number is[protected]. My broadband and telephone are not working for the past 10 days. Telephone not working is a regular phenomenon, as the connection anyway sucks. so much disturbance, i rather not talk. SO i have given up on that a long back. The line man are so inefficient, that it is an insult to inefficiency. Anyway, it seems there is a cable breakdown so the lines are dead. But 10 days?????seriously?? what the hell am...

about 20 days i have no internet connection 16/03/2013 to 03/04/2013 .why i pay two months bill to mtnl march and april my internet connection under gm rohini exchange.i already submitted my complaint to all official and including cmd of mtnl..but no reply from any officials .i want to know what accountability and responsibility of officials of mtnl.delhi....

dear sir/Mam

i m user of mtnl Land line , my telephone no is [protected] ,
i have problem with phone line connection since last two month,
every time working but most of the time my mtnl phone is used somebody else which is
near my home in jeewan park (Som Bazar),New Delhi 11059 .When i call ,some time lady pick the
phone and did not tell her address, i was complaint about it so many time...

I am paying a premium to MTNL for the internet. I have a 2Mbps line and according to fair usage policy, i should get 1/8th download speed. that brings it to around 200Kbps.

But for the last 2 months, there hasnt been consistent service from MTNL. if i dial 1500 or 1504, 7/10 times the person on the other side would speak so low that I have to disconnect or ask them to speak loudly. the remaining 3/10 they arent aware why I...

i am using mtnl internet my landline no is 28623135 i am facing a speed problem i made a compain in 198 15 to 20 times but there is of no use,i get msg on number tht ur complain is been solved,i am not geeting propeer reply by these mtnl service,i want to take sum legal action,i am not using the internet for free i am paying it so i request u please help out of this...

Dear Sir,

I have an MTNL broadband connection (consumer # [protected]) at my house. The boradband connection has not been working for the past many months, I have logged in numerous complaints. But, to no avail.

I had chosen MTNL over Airtel in the hope of getting better and genuine services. I have been paying Rs 757 every month for all these months, but without any services.

For the past ten...

I was alotted static IP on my request at my mtnl phone no[protected] almost three month back. I contacted repeatedly at 1504 to to configure static IP but in vain. I tried to rang area manager and GM at there official and mobile no. [protected], [protected], [protected] respectively but no one oblised to pickup the phone. Even grievance cell no 22083333 was of no use.
I hereby request you to kindly look in to the matter & resolve...

Dear MTNL Team,
i have rechage 175rs. last month, but 1 month will be complete 27th mar 2013. but my query not resolved. i m cuntinues call to customer care for 3g network on my area. further no action taken by your team. please help for the same. my add- nathu pura, burari, delhi-110084.
our location tower not woking. reuired maintainance.
finally my 3g recharge gone waist. finally i dicied portable my number mtnl to...

In Short:

I am using MTNL's 3G Data Plan on number [protected] with my Data Card, and i am not getting appropriate speed. My speed is around 0.3-0.5 Mbps at all times. Plan was activated on 24th Jan, and since that day i have been complaining MTNL but the issue has not been resolved yet.


Description:

I am using Rs. 4500/- 3G DATA PLAN, with Micromax MMX400R 3G to WiFi Router. I have...

This is regarding MTNL's Bill dated 13.3.2013 for Telephone No.[protected]CA No.[protected]). On 14.3.2013 I paid the bill online through my HDFC Bank Credit Card. Upon inquiry from HDFC I have been told that MTNL has claimed Rs.1059.24 from HDFC on 15.3.2013 vide Ref. No.077387. But MTNL is still showing this bill as UNPAID. I called MTNL on general number. They gave me a number of the area manager 25390955. This number keeps ringing...

I tried to pay landline telephone bill of telephone number 28400009 by credit card. i received the message about debiting sum of Rs. 2753/- but thereafter billing transaction showed "sorry unable to process the transaction.Please contact us at Contact [protected]@billdesk.com. for any queries." The question is whether my biller has received the amount and whether said amount is credited to my account against the bill?...

My Landline is down from 8 MAR 2013 i am logging complaints daily...but nobody is hearing....area manager not responding...grevience cell only says it will be resolved in tomorrow...form last 4 days...dont know they are dong job or passing time. Loged complaints gets automatically resolved in 1 day on 198 automated service.

Also their mailboxes are full so no use of sending mails.

I will not pay for the billing...

Hi,

I have Trump connection (Number: [protected]) & on 8th March 2013 I got message about deduction of Rs 99 for some Hungama service.
Eventhough I have not sent any request for Hungama service activation then also MTNL deduct money from my account.
Also i have logged complaint through customer care but there is no such action against my complaint from friday i.e. from 8th March i am continously calling to...

dear sir
my name is rohit gupta my mtnl telephone number is 22004439.
my broad band was not working since last two month..i am just complaining many time in branch office and there is no replied come from him .they are make me fool .i am just tiered for complaining regularly .if the mtnl are not give coustomer satisfaction ,then have to close there company .please do something
thanks my contact no [protected]...

DEAR SIR PLEASE FORWARD MY COMPLIANT TO MTNL BROADBAND SERVICE
FROM DAY ONE TAKEN NEW CONNECTION OF MTNL BROADBAND INTERNET SERVICE I GOT VERY BAD SIGNAL WHEN I COMPLETE LINEMAN HE CHANGE THE WIRE BUT THE PROBLEM IS SAME THEN HE WAS TELLING MY WORK IS DONE KNOWN COMPLETE TO INTERNET BROADBAND MEN
THEN INTERNET MEN CAME TELLING ITS NOT OUR FAULT ITS LINEMAN COMPLIANT SO AGAIN I COMPLIANT BUT AGAIN SAME NO RESULT FROM MTNL br...

Hello,

This is a complaint regarding MTNL Broadband New Connection. Till date i have not recived any process from MTNL.

The details of the purchase product are mentioned below:

MTNL Customer Account is [protected].
Application Number: 73239292
Broadband Plan: 645 INR per month
Payment Number: SRK13004959
Date of Recipt: 11 Feb 2013

Purchased From: MTNL...

Hello Sir,
My phone no. is 25186036. My plan is Freedom 800 Combo which not giving speed at night (2 mbps) as it is written in the plan during 11pm to 8am.
I've made many complaints some of their request no. are 6330000, 63300003, 63300046.
Pls help.

Thanking you.

Anil Kumar...