Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

My MTNL tel no is[protected] and i have a Wifi connection...I have submitted 10 complaints in last 1 month and after every 2 days INET light stops working .When the customer care is contacted they always say its a DNS server problem and contact exchange and area manager
Whenever i contact area manager the bell is ringing and no one picks
I have also complained twice to the grievance cell twice but there is no permanent resolution...

Dear Sir,

Would like to intimate you that My MTNL land line number is[protected] , which is not working since 29/10/12 , regarding this i have already logged online/ telephonic complain but yet now i didn't get any response from MTNL.

Telephone No: 25371650

Docket No: 941
Complaint date : 9/29/2012 14:4:38
Exchange : HST
Complaint Type : NO DIAL TONE
PENDING...

My mtnl broadband connection in delhi is not working for nearly 8-10 days and after repeated complaints their is no resolution. This happened quite a few times in last six months but just for 3-4 days but this time connection was on for sometime in duration.
My details are mentioned below, please tell me what am i supposed to do now as mtnl is inert on this matter they do call but i still dont have any resolution

br...

Hi Sir,
I am user of MTNL Landline & broad band, my telephone no is[protected] on the name of Mr. Gulshan Kumar. I have problem with Landline since last one month, There is high noise level and disconnection of a call unexpectidly , I complained several times to customer care & Rohini Branch office at Sec-9. I also contacted Area Manager Mr. Rattan Lal whose contact no. is [protected] but there is not any kind of satisfactory...

If we are in out of Delhi we will suffer to recharge (prepaid connection) MTNL ,s mobile Phone. Mtnl is not like a other mobile company's of india. They have very shrinked customer service. So the Roaming people Depending to recharge On line Recharging webs. the online Recharger Named Paytm helped me previously to recharge my mobile phone No.[protected]. But Now they collected money from my PNB bank by online banking system And not...

I AM WRITING THIS MAIL TO BRING TO YOUR KIND NOTICE THAT INSPITE OF THE COMPLAINTS BEING MADE IN THE MTNL COMPLAINT SYSTEM NO ONE VISITS THE PREMISES ON TIME AND OUR NUMBERS DON'T WORK PROPERLY AND WE ARE HAVING TOTAL OF 8 MTNL NUMBERS WORKING AT OUR RESIDENCE WHICH ARE AS FOLLOWED[protected] LANDLINE WITH BROADBAND WITH VOIP NUMBER[protected]LANDLINE WITH BROADBAND[protected]LANDLINE WITH BROADBAND[protected]MTNL IPTV[protected]...

I have a MTNL land-line No 28361449 on my mothers name. The said number is mostly used for receiving phone calls and rarely for making any call. It is has been observed in the Telephone Bills for the month of Aug 2012 and Sep 2012, the Call charges are put in the bill when no call is made.
On inquiring the issue, they told that a call transfer facility is active on your phone since 2008 and call charges are levied for the same. br...

Automatic deduct amount

My name is Satya Prakash. MTNL is deducting amount for Vault Data Back Up Subscription Service however I have not activated any such kind of service on my number [protected]. Everytime I get this message,they use to deduct some of the amount (10-20 Rs.)

I am requesting to sort out this matter as soon as possible and deducted amount should be refunded.Otherwise I will complaint to higher...

Kindly disconnect my telephone connection 22524155 with effect from today only. As you guys are not at all offering any support. My internet and telephone id dead since last 20 days and you are still sending bill for the same. Do not you feel ashamed for charging for a period for which client has suffered like anything. Please disconnect it on urgent basis. And also compensate me for the suffering due to worst one service offered by you....

After made payment 15 days crossed , still not started my broadband in spite of many commitment of local executive from exchange and customer care too.

There are some scenario which I faced which never faced by any private telecom industry.

1. Bill paid before 15 days . 2 days crossed broadband not started then I send to person to open my number, replied by local person will done in day after.
2. Called...

Sir, I have purchased a MTNL (MICROMAX - MMX 350G USB MODEM) 3G DATA CARD on 20/11/2011 and Sanchar Hut allotted a SIM Card with this datacard as [protected] but data card not working from last 1 month and I want to repair/replace this data card from Micromax Auth Service Center because data card is on 1 year warranty period. Representative of Micromax Auth Service Center says your data card is on warranty period but we can't entertain...

With Ref to above pl note that no action is taken regarding irregular connection of internet at our premises, this problem is persisting since last 3 weeks and we have registered number of complaints for the same.
Some of the complaint numbers are:
7703,6062,3811,7169

Your staff had visited our office last week, checked some connections for around 15mins then went downstairs to check connection and never returned...

[protected]
Sir,

I am using MTNL - prepaid Trump services. (my cellno.[protected])

On[protected] between 9.15 am to 9.30 am as per MTNL offer I have sent SMS "RCH 46" to 444 but after 5 min received sms that "Operation Failed" still from my balance Rs.46 was deducted.

I was tried sending such SMS 3 times and all three times I received message that "Operation Failed"...

I have purchased broadband connection on my telephone number 28889405. From last two years I have lodged atleast 100 complaints for frequent disconnection of broadbad connection and disturbance in my telephone. But till date no permanent solution has been provided by the service provider....

Dear sir
your customer. my mtnl trump sim pincode is blocked please send my puk to my E-mail.sk[protected]@gmail.com My phone number [protected], Sim no .[protected]
PUK Code SMS me on [protected]...

Sir,

I have registered my complaints regarding inconsistent network of Dolphin 3G network in the area with MTNL Customer Care, but no positive response has so far been received to me from the authority concerned.

However I have try to call area manager Yamuna Vihar in this regard but he did not bother to pick my call on the mobile number i.e. [protected] kindly forward my complaint to authority concerned, I shall...

I Suresh Kumar, MTNL user. My landline[protected] is dead from 7th August 2012 and since 9th August 2012 making complaints many times through mtnl website, but no result come from there side. On 21 August 2012, I had a talk with Mr. A.K. Sharma, Area Manager of Rajouri Garden Branch, MTNL regarding dead phone complaint, he started using abusive language and rude attitude. I am fed up with MTNL broadband services. Half of the month phone...

Our organization has been utilizing MTNL broadband services (C.A. No. [protected]/ MTNL Ph. no.[protected] for the past 5 years. Of late we are experiencing frequent fluctuations in the internet connections and we are unable to figure out where exactly the problem lies. Latest complaint no. 6899.

As we are an advertising agency, we have to send large artwork files to our clients instantly and we require constant internet...

Sir, I am continuously facing a network problem in my mtnl trump prepaid mobile since last 6 to 8 months. I have complaint so may times to the customer care, bt they didn't take any reasonable action against my complaint. I am totally frustrated. Sir , I request you please do something and solve my problem. My mtnl trump mobile number is [protected].date of complaint date .is 23/6 /20012 . complaint no is 419748. and complaint date...

To
MTNL


Not working ever since I bought it


Sir,

On AUG.2012, I paid Rs.1200/- cash at the Sanchar Haat, LODHI ROAD, New Delhi and bought the MTNL 3G Jadoo Data Card (IMEI Number [protected], SL NO.[protected] with SIM No.[protected] and Mobile Number [protected] ). Under the scheme, I was allowed 15 GB usage for one month from the date of its' purchase.br...