Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I bought MTNL 1 month back(19 nov '12) and after 1 month it has not been activated. I have asked the retailer many a times, but he says the verification documents have already been submitted now talk to the company. Customer care says they have not received my documents. The thing is who will return my 150 rupees and also my ID just to ensure that some other sim has not been given away against my ID....

General Manager (West),
Administration Block m 5th Floor,
Room No.510, Rajouri Garden,
New Delhi 110 027
Fax No.25117800

Sir,
My self Shribhagwan, working in delhi Metro rail co. Ltd., as a Manager. I have applied for a new connection one week back . But till today no body is responding or reacting the compaints to my approach. I need this connection as soon as possible to provide a broadband...

Last month Mtnl Mumbai (Dolphin/Trump) had deducted Rs 5 from each of my two mobile numbers for an unknown "Babes subscription pack" which I never requested.I was intimated through an SMS on November 4,2012.
I registered a common complaint for the deductions from two of my mobile numbers regarding "forced subscription" and "unfair balance deduction" with the MTNL customer care no. 1503 ,I was given a complaint...

The GPRS/EDGE services offered by Mtnl Mumbai are very poor.The GPRS/EDGE connectivity disconnects frequently and sometimes they disappear for quite a long time.Erratic GPRS/EDGE services affects downloads greatly...especially ones which cannot be resumed.
I currently pay Rs 98 per month for 1Gb of GPRS/EDGE services (at 2G/2.5G speeds),which is reasonable.

I hope Mtnl Mumbai improves their GPRS/EDGE services or else...

There was several attempts trying to contact customer service regarding the transaction error in the online Payment of Bills for Mobile No. +91-[protected]. It was found that there was no proper reply from customer service in which they say to contact Accounts Officer for the Problem. I really dont understand how a normal person can directly contact an Accounts Officer in an organization....

I called MTNL call center and booked a land line connection Someone from Goel Telecom came on 07/11/2012 and took Rupees 500 as booking amount gave me a slip with reference no. 53114062 and booking id : 45500071. He said I f I give hime some extra money (Bribe) my phone can be installed quickly. When i said I habe friends in MTNL, next day he said as per his sir I dont need to anything extra now it has been 17 days and my phone is still not...

to
the director
mahanagar telephone nigam limited
connaught circus new delhi
sub the mobile number [protected] and [protected] sim is not given on mobile number portability service
sir i beg to state that in mtnl sanchaar haats there is not have excellency to be seen in work we go to lothian road sanchaar haat on sanchaar haat lothian road the employees of officer,s level is come on 11 to 12 pm and...

Sir,
I have broadband connection for last two years, with telephone number 23443167 as 495 unlimited plan . I thought that this is most trusted service provider for broadband, but I was false. Service provided me is so poor, that it almost gives me less than 0.1 mbps speed for downloading. Sometimes it gives very good speed, but our time is precious, and there is no value if I can't good speed when needed. Exactly this time broadband...

Since 4-Nov-2012, early morning onwards, outgoing/incoming of my mobile (TRUMP prepaid), Delhi
Somehow, i tried to make complaints to MTNL customer care[protected]through idea mobile).


I was explained with various reason/suggestion like

1) Network problem is going on due to climate change. Try after 2/3 hours.
2) Change setting Network > Manual search, switch off/on mobile no.br...

phn no:[protected]
internet connection is not good ...its very disrupting and speed is very slow....plz take away your connection back..
very poor service offered by mtnl...

Dear Sir/Madam.........


My Name Is Lekhnath and tell-phone number is[protected] customer-account number [protected] address-house no.34-A street no.26-j Molar band extn badarpur new Delhi 11004 .

Last we are facing Internet problem so your employee checkout problem and told me that your modem not working so this time we are changing normal modem because this time not available...

SIR/MADAM,
I had lost my mobile (dual sim) with MTNL number [protected] & Tata Docomo number [protected]. The person who stole mobile gave miss call on some dialed number but did not reply on calling. I fear the number would be misused, so kindly can you let me know some numbers he/she dialed 01/11/2012 onward after 11.00am.
My email address is [protected]@gmail.com
Thanking you
MOHIT KUMAR
1/3932, Bhagwan...

Respected Sir,
Its been more than a month now, I have been filing complaints for my Internet Connection problems in MTNL Broadband services,
But every time i complaint they just give me some excuse of technical error, I have been suffering from almost a month with my internet problems,
I can hardly work on Internet, as all my work is based on Internet,
The executive from the company just calls me and says he'll...

i want outgoing call detail..my phone bill is more than my calls......

hello authorities
this is to bring to your kind notice that i have a connection of 512 kbps (telephone no:[protected] & i have lodged a request for about 4-5 times for a wifi modem from 4th september 2012, but still i have not got it fulfilled. the customer care executives are making me call 1500,1502,1504 & its just a to & fro motion without any output.
Please look into this matter, i even had visited the office...

Sir,

I am having MTNL Land line No. XXXXXXXX at my residence at Chembur west, MUMBAI 400 089. Wish to inform you that for last more then 2 Months I was getting Blank Calls , Suspicious Calls , Abusive Language used Calls so I have requested MTNL to activate Caller ID Facility and which was activated / Provided.

After few days I have noticed that ( Person making me calls was not aware that caller ID facility...

My two MTNL Telephones mentioned above are not working for about last 10 days. Complaints were registered on 9th and 10 October complaint no (1247 and 1279). I contacted area Manager whose staff was very cooperative and gave me the telephone no of SDO (Vikaspuri). SDOs telephone nos never respond except once when they told me that their Union Elections are On and they cannot help me.I don't think Union Elections should be an impediment...

We purchased the telephone connection (ph. no.[protected] on 29/11/2011 in the name of "Thank God For Dance" and got broadband connection on this line later on 31/05/2012.We had been facing the following issues ever since we got the connection and in spite of making several complaints at their call centre and through email, we did not get any resolution from them:

1. From the day of installation of broadband, the...

My Telephone No.26527221 BKC Telephone Exchange Bandra East. Since last 6 months I am having highly UNSTABLE INTERNET. I have made infinite number of complaints but I have not received a permanent solution.There are highly frequent disconnections. I gat calls from the exchange when internet is working asking me whether internet is working and I have to say yes presently it is working and then it is over. I get an SMS that my complaint has...

I am using MTNL connection in delhi.I am watching since June 2012, Always calls drop out and very week signals on ground floor. The location is Laxmi Nagar, New delhi-110092. No solutiion after so many complaints. Very bad network at the above location. Please

You are kindly requested to take the necessary step on this.

We will very thankful to you.



Thanks & Regards
Lalan...