MakeMyTrip India Complaints & Reviews

Dear concern

This mail is regarding my one transaction on ur portal on 1 nov for booking on Taj hotel lakefront, bhopal thru my American express credit card. Their are 3 transactions done for same detail of booking. 1st transaction got failed but my payment got deducted. 2nd and 3rd transaction booked( one booking had been cancelled due to duplicate booking and booking amount received after cancellation).

Details...

My friend and I went through an enormous trauma and pain while trying to take this journey from Rishikesh to Delhi (Invoice and details attached). First of all the bus was late by an hour at the bus stop. After the bus arrives we come to know that the bus is not the one which we booked for (RSI travels) but some other third class local sleeper(Crown - Images attached), on enquiring with the vendor as to what's going on he says you have...

I have processed for a Flight booking from Bhubaneswar (BBI) to Mumbai (BOM) for 24th November, 2021 through your web portal. While processed for booking, I had selected the First Row Window Seat (4F) for which an additional amount of Rs. 1000/- was added to the Ticket price of Rs. 5, 382/- and accordingly I paid Rs. 6, 382/- in total for the booking of my ticket under Booking ID: NF7QJ0T6J1IZYJU24284 and PNR Y2607.

After the...

I was booking a hotel on 23rd Nov from MMT, at the payment gateway the amount was debited from my account but it showed something went wrong in MMT and booking was not done.
I contacted the bank and they said the amount was credited to MMT....

I have been trying to look for options to delete my account and all past informations associate with my contact details (email and mobile no.), but MMT has no such provision to do so.

There is no email ID to write to and also no option in personal profiles with option to delete anything.

Please help in this regard....

I booked a cab from New Delhi to Agra for 16th Nov at 10:30 am. But driver neither called me nor received my call (actually driver's mobile's incoming service was stopped) till 11:13 am on 16th Nov. Therefore I decided to book other cab from Uber service provider. But as I paid full amount for this booking obviously I want a full refund. I tried to reach MMT on various customer care numbers but I am not able to talk to any executive. br...

Payment taken but canceled my booking woth out prior notification now the same ticket is 3 times the value...

Hi,
My registered number is[protected]. I have booked a bus from hyd to pune and the journey date was 21st nov 2021. It was such horrible journey. During this covid time the bedsheets were looking like not chnged since months. It was stained. There was spider and spider web on seats. Someone cleary spitted on seats and i have taken all pics. Within 1 hour of journey bus broke down and there wa sno petrol. How irresponsible. Then finally...

Dear Team,

I have cancelled my flight on 9th November from Dubai to Bengaluru(via Muscat).

As per policy amount should get refunded within 5 to 7 working days, but its been more than 10 days and i don't have any clue what's happening in the background.

I tried reaching over the number shared in the website but nobody is responding on the same.

Request your immediate assistance to...

I have not yet received the refund for the hotel booking I cancelled on 14th November, 2021 through MakeMyTrip. The booking ID is NH[protected].
Please ensure that I receive the full refund as soon as possible....

Hi Team,

My Name is Sankar Prasad Adhikary, residing at House No:32, Street No:18A/4, Sepco Townhip, Dutgapur-713205, WB, India.

I was traveling from Gangtok, Sikkim to Durgapur, WB location along with my aged parents(aged 58years), my wife and my Child (aged 9 years).

As per our returning on dated 11th November 2021, I booked bus ticket from Siliguri, Wb to Durgapur, WB to reach my home location...

On 29th October 2021, I cancelled my Cab from Ambala to Agra which was confirmed for 5th Nov 2021 due to an emergency situation and I already paid Rs 8427 in advance while booking the cab.
While I was hoping for MMT to deduct some inconvenience or service charges or cancellation penalty and refund the money back, I saw that the whole amount of Rs 8427 was cancelled and it displayed no amount refundable.
Could you please help...

Hi

I have booked a bus ticket on[protected] from Nagercoil to Bangalore and that same bus was cancelled by operator. After they told me like I'll get refund in 3 days and after 3 days[protected] they are telling like your refund is processed. But till today[protected] I didn't received any amount. I tried to reach customer care executive multiple times but can't able to connect with them.
Kindly help me to get the...

An amount of Rs 1572.90 has been deducted from bank account on 20 Nov 2021 (evening) during booking a bus ticket for 2 person (Jaipur to Delhi) but no ticket was generated ....

I have booked a 2 way tic from Delhi - Kathmandu and i want a date change on my retrun flight, from last week i am trying phone, mail, twitter no one helps and i go to airlines they said it is a agent booking go to them so why we need make my trip finally if i have to go to airliness and still geeting nothing my date is still 6 dayes later but i am sure i get no help, so we should stop these kind of brands older or newer dosnt matter ....

I made a booking for del-cok and return .after the payment confirmation came to know that wrong date was pick by system.actual travel date was 23 but mistakenly taken 22.immediately contacted makemytrip but the agent was not at all cooperating and was not able to do that.try to solve the issue or else will never again book with makemytrip.track my booking history for reference and how many bookings I have made with you.booking ref
NF7CAT5TC1306DQL4045...

Hi

I had booked Indigo flight from Bangalore to Bhubaneswar for 9 th January 2022 and due to technical reason airlines cancelled the flight.Subsequntly I cancelled the booking logging into airlines website and refund status is 'refunded' to the agent(Make my trip).Again I raised refund request logging into make my trip website wherein the status is 'after approval from the airlines the request to be processed' and expected...

Booking ID NR[protected]
IRCTC PNR [protected]
12 oct I have been informed that my money would reflect on my make my trip wallet . Till now I haven’t received any but, it shows it’s in wallet . It’s been 1 month by now and I haven’t received my money yet . Pls help ....

PNR Number HBHT8N

My Go First flight from COK to BLR was cancelled by Airlines on Nov 10th. Partial refund was not received from Make My Trip stating I have cancelled the journey. Again the return flight on Nov 16th was cancelled by Go First from BLR to COK. I have selected the right option to get a partial refund for only the BLR to COK flight, but Make my Trip went ahead and cancelled the complete flight from Port Blair to...

It was raining heavily in Bangalore on[protected]. For every step it was taking minimum 5 minutes telling us to wait as there is network issue. I had to book Bangalore-Poona tickets for 5th Jan 2022 and Poona-Bangalore for 9th Jan 2022 for 15 passengers in Indigo only. I covered all of them by attempting 7 times spanning over 7 hours. It was a horrible experience to sit in front of laptop for 7 hours. It was against Ticket ID NF[protected].ETicket,...