MakeMyTrip India Complaints & Reviews

On Wed, 29 Dec 2021, 00:19 Bidisha Tewary, wrote:
Hello Team,

This is in regards to the complaint I have raised for this booking in mmt app.

On the morning of my journey when we went to the boarding point there was no bus and the contact numbers given in the ticket were all switched off. I waited for an hour at the stop and called the owner of the travels and he said that there is no bus at 6.30 in the...

Dear MakeMyTrip.

Greetings!

This is reference to my booking NN7YX563K179JIF06082, as well complain number :[protected]

Airfrance has not allowed Gautam Singh to travel and asked for transit visa.

Now check your MakeMyTrip app, there is no such information about transit visa on Air France rather it’s mentioned for all other flights were transit visa is required. But for Airfrance...

On 1st February i tried booking a holiday package through make my trip app and my money got deducted where as it showed in app as booking failed .
i have contacted my bank HDFC and they say it has been credited to merchant account which is MMT, but MMT refuses that there is any kind of credit from my bank and i am stuck in between . i have raised multiple complaints but not of any use, i kept on talking with make my trip representatives...

I have booked a bus from Mysore to Udupi through this MakeMyTrip company website on 09-Feb-2022. My journey was on next day 10-Feb-2022. The amount is deducted from my account, but I didn't get any booking confirmation from this company via email or phone number.
While booking it ended with "your order is awaited" after the amount deduction.

Order No: NU[protected]A1
Payment Ref No:[protected]
Amount...

I have not received refund amount. I changed the date of my flight from 15 Jan. 2022 to 09 Feb. 2022. The booking ID for the original flight and the changed date was the same, it was NF25LOEZKE3NABLZ7149. I took a flexi ticket when I booked my flight ticket so there was no charge for the date change. I paid 7983/- for my ticket and when I changed my flight date, since the 09 Feb. flight was cheaper, I was supposed to get a refund of 3263/-....

I cancelled my ticket. I cancelled it because I was tested positive.their promise is to refund completely. But they just refunded 1500. I paid 5000.
I have attached my covid 19 test report also...

We have booked bus non ac from Bangalore to vijayawada and vijayawada to Bangalore on 5 th feb & 8 Feb.
The bus operator cancel the bus and says to me before one hour of pick up time. And changes a ac bus, because of this my wife got vomit many times. While coming back we booked non ac seater from vijayawada to Bangalore at 5.30 pm, the operator call us by 4.30 pm and he says the bus is break down, so we will give u bus by 9.30 pm....

I have booked a flight ticket from MMT on 26 January for 8 February From Delhi to Surat at 6:30am and the same has been cancelled by airline (GoFirst) itself and I have also applied for refund on the same day i.e. 29 January to MMT.

The details are given below-
Passenger Name: Mr. Vineet Kumar Agrawal
PNR: P2886HB
Flight no. G8-2201
Booking ID: NF7MY5XT5ARRAD8X4698

Gofirst airline...

Since 3 days i am trying to reaching my relationship officer for my booking related queries but she is continuously ignoring my calls my messages and i dont know really why she is doing this with me . Day is 9th of February2022 and i have booked a package for 10th of February 2022 i dont have my tickets for flight no pnr no. Given to me and no body is helping me out if i was not able to go for my honey moon because of you guys i will file...

I booked my ticket on 2nd feb but shown as unsuccessful. The money has not been returned or refunded in case o[censored]nsuccessful payment. I need to get confirmation if my flight ticket is paid or pending. My flight is next week so please get back to me as soon as possible...

My Andaman trip was scheduled on 15th February 2022. I had an option to change the dates/cancel the booking upto 3rd February 2022. However, I received information about the travel restrictions in Andaman on 4th February, from one of the MMT staff. She informed me that I will be able to either change the dates or go to Andaman as per the plan. Since the new information came to light only on 4th February, I wanted a cancellation with refund...

Due to Covid situation, I made a request for my gift card validity date extension earlier over a call and it was promised to me that it will be done but when I logged in today to the MM trip app I found that the validity date is the same.

Gift card - [protected]

Please extend the validity of this Gift card immediately, atelest by 6 month or one year.

Task id[protected]...

Air travel: Bangalore to Toronto via Doha
Airline: Qatar
Booked through: Makemytrip
Booking ID: NN[protected]
Date of air cancellation: 22/12/2021
Reason: Qatar cancelled for operational reasons
Date of refund request: 22/12/2021
amount: rs 1.68 lakhs
Usual timeline for refund: 7 working days (from Qatar website)
Status: Refund request received, no response on email or phonebr...

MakeMyTrip rail e-ticket for booking id -NR[protected], PNR[protected] (ERN-KPD)

This is not visible in MY TRIPS and i cant cancel it....

I'd booked 3 flight tickets on 24th December 2021 from Bagdogra to New Delhi for 8th January 2022. On 4th January 2022, my flight got cancelled by airlines. I had contacted makemytrip regarding the new ticket and I had specifically mentioned that I want to have only morning departure timings with the flexibility of dates . So makemytrip person promised me that he'll get the get morning timing flight as told. When I got the itinerary from...

As per trailing email notification from Indigo, flight from Aurangabad to Delhi Travel Date January 09, 2022 has been cancelled by operational reasons. PNR FHM2TI.

As per DGCA rules, Airline processed full refund to Makemytrip as per my selection of Plan B for full refund.

Despite multiple phone-requests [Refer Attachment 2 - Reference No.[protected] for discussion with Makemytrip agent Simran on January...

I tried booking flight from Mumbai to Raipur on 31th Jan 2022, booking went unsuccessful but the amount of 2883 was been debited from my account. I also received a communication about refund amount of Rs 2883. Communication shows that refund is credited to my account. I tried to contact the company through phone/email/whatsapp several times but no use. There is no way that I can complain about this by any means. There is no provision to talk...

While booking Cab from Makemytrip website, the money deducted from my account twice, but no ticket booked and there is no email or notification from Makemytrip.

Here are the transaction details form my Bank statement

27-Jan[protected]Jan-2022) TO TRANSFER
INB Makemytrip(India) Pvt Ltd [protected]IGAMWYKAI5 5, 430.00 60, 002.10
27-Jan[protected]Jan-2022) TO TRANSFER
INB Makemytrip(India) Pvt...

I called the MMT to enquire about postponing the flight for 2 persons - initially they said it will cost 6k for 2 persons but when final payment link came it was showing 12k. When I denied to pay extra 6k they said that now segment has been changed you have to pay otherwise our tickets will be wasted....

Dear,

I Booked car on 26 Dec-2021 to travel from Mumbai Airport to Kalyan West on 27 Dec-2021 at 5.15 AM. As instucted by mail car can be arranged by Meru Cabs but no car arraneged neither avaialbe till 7.30 AM.
I tried to call my KSA number but i could reach to customer care to cancel my booking or arrange another car.
After few day i received invoice from Make my trip which i paid advance 1, 235.00 INR. Infact...