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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India reviews & complaints page 82

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K
Kapilsethg
from Visakhapatnam, Andhra Pradesh
Feb 7, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
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Online payment to Makemytrip failed, money deducted from my account

Address:Hyderabad

While booking Cab from Makemytrip website, the money deducted from my account twice, but no ticket booked and there is no email or notification from Makemytrip.

Here are the transaction details form my Bank statement

27-Jan[protected]Jan-2022) TO TRANSFER
INB Makemytrip(India) Pvt Ltd [protected]IGAMWYKAI5 5, 430.00 60, 002.10
27-Jan[protected]Jan-2022) TO TRANSFER
INB Makemytrip(India) Pvt...
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K
Kanika Singhal
Feb 7, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Cheating us with extra 6k

I called the MMT to enquire about postponing the flight for 2 persons - initially they said it will cost 6k for 2 persons but when final payment link came it was showing 12k. When I denied to pay extra 6k they said that now segment has been changed you have to pay otherwise our tickets will be wasted....
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R
RoshanPatil84
Feb 6, 2022
Mar 19, 2022
This thread was updated on Mar 19, 2022
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Car Booking Refund

Address:Al Ghasaq Road, Buqayq, Eastern Province, Saudi Arabia

Dear,

I Booked car on 26 Dec-2021 to travel from Mumbai Airport to Kalyan West on 27 Dec-2021 at 5.15 AM. As instucted by mail car can be arranged by Meru Cabs but no car arraneged neither avaialbe till 7.30 AM.
I tried to call my KSA number but i could reach to customer care to cancel my booking or arrange another car.
After few day i received invoice from Make my trip which i paid advance 1, 235.00 INR. Infact...
+1 photos
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V
V S vlogs
Feb 6, 2022
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Train ticket

I have not got my refund and it's been 1 month...
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C
cv bharati
from Hyderabad, Telangana
Feb 6, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for cancelled flight tickets not received

I cancelled my flight tickets booked through Makemytrip vide Ticket No. NF[protected] from Hyderabad to Varanasi and vice-versa on 15th Jan 2022. I also received a communication about refund amount. After all deductions I have to get Rs.[protected]+954). Communication shows that it is credited to my wallet and I have to transfer it to my account. When I tried to transfer my wallet is showing 0 balance. I tried to contact the company through...
+2 photos
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S
ssmalhotra111
Feb 6, 2022
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Refund for air ticket due to covid

Dear Sir/Ma’am
I raised a refund report for my booking Id AN73JLUPJ7D72X3H5861 since I was covid positive and couldn’t travel for which I have already submitted the required documents and also extend my stay for isolation using MakeMyTrip and moreover the return ticket after I tested negative… but really very sorry to say its been one of my worst experience in terms of following up for my refund for the cancelled air ticket,...
+1 photos
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S
sanjay14fe
Feb 4, 2022
Feb 6, 2022
This thread was updated on Feb 6, 2022
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Flight BOOKING UNSUCCESSfull ON 29.01.22

Please refund my money
my booking id is NF7LN6ECBALEE416338...
+3 photos
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A
Akarsh Verma
from Mumbai, Maharashtra
Feb 4, 2022
Feb 16, 2022
This thread was updated on Feb 16, 2022
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Refund not issued as per promise

Hello, I was supposed to get complete refund as promised by MakeMyTrip under covid positive circumstance. Since I was tested positive I couldn’t travel to Andaman and had to cancel the ticket. The MakeMyTrip has promise towards customers in case if they are tested positive. Even though I have submitted the documents they haven’t refund the full amount. The MakeMyTrip customer care service is not responding to mails and calls. Kindly please...
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Address:Salem, Tamil Nadu

I was not able to contact the customer care when my transaction was cancelled and my money was deducted from the bank account.now that option is not working as it was before 10 hours ago.how can I raise a complaint to get my money back.now my money is not refunded and I can't access the customer care.
You are keeping on giving me a alrdy completed trip.im asking for a trip which you didn't take but the money got deducted.how to raise...
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R
raiaarin
Feb 3, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Refund amount not credited to my wallets

I have booked flight ticket from Bengaluru to Kolkata with pnr FNCL4Q...for some family reason I have partially canceled the booking of 2 person on 18Jan 2022. Indigo confirming over mail of my cancellation (split pnr BFI93L) on 18 th January.On 19th January MMT confirm my cancellation by mail & inform me that they initiate my refund of Rs 5479...but till date no amount is credited in my MMT walet..My booking ID is NF2NHZMS68BTTIIF7931......
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R
Ranveer@1582
from Ajmer, Rajasthan
Feb 3, 2022
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Case for Flight refund

Sir, my trip cancellation under 2hrs, so Egilble full refund but dedicated e coupon charge please act...
Regards
Ranveer singh rathore
Thank you,...
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B
Bishal_knowledgealpha
Feb 3, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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Payment issue for IXA-CCU flight of 18/02/2022

Hi team, I am Bishal Debnath, raising this query for my client Miss Sreeparna Bhattacherjee as she tried booking the flight of Indigo 6E 7144 scheduled as per 12:40 (IXA) to 14:00 (CCU) of the mentioned date 18/02/2022.

I would like to draw your kind attention to the fact that today at around 02:45 pm she ( +sreeparnabhattacharjee.sb12345 ) tried to make the payment using UPI, whereas the amount got deducted from her bank account...
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J
JESHWANTH REDDY
Feb 3, 2022
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Cab Driver Issue (Booking ID: NC24643773106526)

I am writing to report misconduct from the MakeMyTrip allocated Cab Driver (Name: Sachin Kumar, Contact Number [protected]).

On 02/02/2022, I booked a cab using your website (Booking ID: NC[protected]) which showed INR 465 and I initially paid a 9% amount that was INR 114 and then the outstanding was INR 351. However, the driver ended up charging more (Extra INR 100) in a very demanding and unfriendly way, ignoring the...
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A
akag6633
from Bengaluru, Karnataka
Feb 3, 2022
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Convenience charges on ticket cancelled due to Airline fault

I had booked a ticket on Indigo thru MMT to Goa, as the flight was rescheduled by the airlines, they cancelled the ticket with full refund but as i had booked this thru MMT they deducted 299 per passenger as convenience charges. They did not help in any way in cancellation or getting refund from airline, this is unfair to charge fees when the ticket is cancelled due to airline fault. Unable to speak to call center or email as they are using...
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M
Mani Shankar Yadav
from Mumbai, Maharashtra
Feb 3, 2022
Mar 18, 2022
This thread was updated on Mar 18, 2022
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Unable to download invoice (Booking ID NN7110652567102)

Booked Air India flight ticket on 16 Feb, 2020 (Kathmandu to Bombay via Delhi).

The invoice downloading problem on the website is attached in photos. If you want any other details please have a look at e-ticket that I have attached....
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S
ShwetaR
from Meerut, Uttar Pradesh
Feb 2, 2022
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Refund neither credited to wallet nor to account

Website:MakeMyTrip

This is to bring to your notice that my indigo flight ( flight No 6E - 2101 ) on 31st jan from Goa to Delhi was cancelled and I also raised refund request on MMT app to credit to original source, but it says that the refund has been processed and credited to my wallet, but there is Zero Balance in my wallet. It has been 9 days, this is so irresponsible of them. Booking ID is NF2B13EMU1WBQKFS0426...
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V
Vikash Saraff
Feb 2, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
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Wallet money not displaying

Address:86, madhu sarani, rambagan, raniganj post Searsole

My certains bookings got canceled via make my trips n d amount transferred to wallet. Since the very next few days amvtrying to book hotels n flights but I can't see a option for payment through my wallet. It's really surprising. But after few days I tried to book, it started displaying n finally I decided to use all. But again d same disappeared.
My MMT account details.
[protected]@gmail.com
[protected]...
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S
Sourav_99
Feb 2, 2022
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Refund not generated

Recently I cancelled my airline ticket which I had booked from mmt. A refund amount of 1553 was due. It has been a month but the amount hasn't been refunded yet.Kindly resolve the issue at the earliest...
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J
Justin Raju
Feb 1, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
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Cancellation of only one member

Address:vishrantwadi

Hello Team,

i have booked a ticket from Jammu to Leh and vice & versa, due to name correction i had to cancel the ticket of one member his name is
Mr. Mukesh Shah, Adult Z8DG4 098-[protected] 14A
Mr. Mukesh Shah, Adult JFH9S 098-[protected] 18A

but to my dismay i didnt got any refund from the AIRINDIA, i had booked this ticket using make my trip, make my trip is saying it is penalty from AIRINDIA...
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A
Abi8870
from Gudalur, Tamil Nadu
Feb 1, 2022
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I'm complaining about andaman trip I booked using MakeMyTrip

I had booked a trip to Andaman and was supposed to travel next week(Feb 9th).
We had made the last payment on Jan 28th 2022.we were not informed that andaman was closed to all tourism.why weren't we informed this prior to this day(1st Feb.).I got to know this information when I asked my cordinator for flight tickets.why was I not informed before 11days.you guys wanted me to cancel it before 11days to be eligible to get a refund..so...
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