[Resolved] MakeMyTrip India — Regarding call track and service | |||||
Stupid service Will never ever book using makemytrip Fraaud people especially the customer care Mmt agent {irshad ahmed} wrongly booked I raised a complaint abt it and within a week a response came telling tracking the call they found that it was their mistake O i again requested for the call record Nothing came across for more than ten days I again and again kept on asking no response and very bad treatmentand Finally they made us pay extra as date change penalty and other costs I want my money back I m sure it is not our mistake I remember the names of every single customer care person Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Oct 31, 2015 Shashikant Nikam's response Mumbai to Chennai on[protected]
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 8 Comments | |||||
Comments
Makemytrip.com — Refund of Rs.30336/-
I booked Mumbai to Chennai on[protected] & Chennai to Mumbai on[protected] for 3 persons under No.P/[protected]. Rs.30336/- debited from credit card of Saraswat Bank but they cancelled & not refunded the money in the Bank a/c.Make My Trip — Seat booked for sleeper but agency is telling it is not for sleeper and S15 seat is reserved for company quota
Seat booked for sleeper but agency is telling it is not for sleeper and S15 seat is reserved for company quota, booking id is NU[protected] my number [protected]Makemy Trip Travel Agency — Flight ticket
I was misguided by this app because before doing my payment the total amount which was shown was around 6927 and after the transaction it showed that around 7200 has been charged. And I got a message that I have been charged 300 rs. Dear Mr Verma,
Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .
Assuring you best of our services.
Team-MakeMyTrip Care
Dear Mr Roy,
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding inconvenience. We sincerely regret for the inconvenience caused to you, However we are offering you the discount voucher for your future bus travel with us. Hence we request you to acknowledge the response, so that we can share the voucher details with you over the mail.
Awaiting your response.
Team-MakeMyTrip Care.
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding inconvenience. We sincerely regret for the inconvenience caused to you, However we are offering you the discount voucher for your future bus travel with us. Hence we request you to acknowledge the response, so that we can share the voucher details with you over the mail.
Awaiting your response.
Team-MakeMyTrip Care.
Dear Mr Verma,
Greetings from MakeMyTrip!!
Please accept our sincere apology for the inconvenience caused to you, In reference to your complaint regarding refund for payback points of INR 261/-.
As we have checked and found that refund of INR 261/- was already processed on 18th Nov16 in your payback account.
Hence we request you to check with your account and do let us know once the same has been received by you, so that we can close the matter from our side.
Please feel free to write us for any further details required for booking.
Regards
Team-MakeMyTripCare.
Greetings from MakeMyTrip!!
Please accept our sincere apology for the inconvenience caused to you, In reference to your complaint regarding refund for payback points of INR 261/-.
As we have checked and found that refund of INR 261/- was already processed on 18th Nov16 in your payback account.
Hence we request you to check with your account and do let us know once the same has been received by you, so that we can close the matter from our side.
Please feel free to write us for any further details required for booking.
Regards
Team-MakeMyTripCare.
Dear Sid3
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
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Makemytrip.com — Refund not recieved
I made partial cancellation for booking ID NF[protected] on 20th October. I have called customer care many times and also mailed the maemytrip team but to no effect. Pl process the request and stop harassing me.