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Max Life Insurance Complaints & Reviews

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Updated: Oct 31, 2025
Complaints 1177
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Max Life Insurance reviews & complaints page 20

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Y
yogi1204
from Gwalior, Madhya Pradesh
Dec 23, 2018
Resolved
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Resolved

Address: 462041

Dear sir/mam
Kindly delete my pan no aoxpp0045f from irda portal as my advisor 461418 from max life insurance is already terminated on 15 september 2014. Kindly delete the pan asap. My licence 5221997. Now i want to join tata aia life insurance company. Regisyered my complaint in so many platform like irda complaint and others also but no respond. Kindly do needful to recrify the solution. I complaint to max life insurance also but they are replyint it done by irda only. We cant help you. So kindly delete the pan from irda portal. Thanking you.

Regards
Alka pandey
M-[protected]
M[protected]*
Feb 3, 2019
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Dec 23, 2018
Updated by yogi1204
Please reply soon
Verified Support
Dec 24, 2018
Max Life Insurance Customer Care's response
Dear Sir/Madam
Thank you for sharing your policy details with us. Our customer representative will connect with you shortly to address your query. Regards, Team Max Life Insurance
Verified Support
Jan 03, 2019
Max Life Insurance Customer Care's response
Dear Sir/Ma’am,
We express our inability in deleting the said details from IRDA portal. We are not authorised to make any changes on IRDAI portal. 

Regards,
Team Max Life Insurance
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    K
    kushkumar012
    from Bilaspur, Chhattisgarh
    Dec 21, 2018
    Resolved
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    Resolved

    Sir i have taken a maxlife insurance in ulip plan on 13 0ct 2017 and the premimum is 50000 per anum and the policy no is[protected]. Sir i got a call from maxlife regarding payment and i also confirmed from maxlife customer support regarding delay in payment. Then it was told me that your plan is market based plan so total you will get 90 days grace period to pay your premimum. Sir my payment was in ecs mode from my saving acount yes bank but i am not able to pay through ecs so i give request to maxlife on 21 nov to close ecs and its in pending mode i got a msg and call that it will processes with in 11 days and 01 dec without giving me msg and intimation 50000 amount hasd been deducted from my yes bank acount while the money i have deposited in yes bank was immediate nature of requirement since 01 dec a lot of complain i have given to maxlie through call on[protected] and through mail service. [protected]@maxlifeinsurance.com. Also mail to nodal officer nodal. [protected]@maxlifeinsurance.com but there are no any solution till date and i urgently need of money sir my ecs due date was 16 oct and that hads been bounce and i paid chargrs for that from my saving acount. And once it bounce again and again it should not be there so please take action acording that thank you kush kumar [protected] [protected]
    Feb 14, 2019
    Complaint marked as Resolved 
    Max Life Insurance customer support has been notified about the posted complaint.
    Verified Support
    Dec 21, 2018
    Max Life Insurance Customer Care's response
    Dear Kush
    We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you to help understand the issue in detail and resolve it.
    Regards, Team Max Life Insurance
    Dec 21, 2018
    Updated by kushkumar012
    SIR
    its enough . i am waiting since 01 dec regarding this and all the time your reprentative making an excuse and telling that we will come with resolution . but till date no any solution has been made please tell me one date it will be solved or not if not then why and if yes then how much time would you take
    thank you
    Verified Support
    Jan 07, 2019
    Max Life Insurance Customer Care's response
    Dear Sir
    Our customer service team tried to reach out to you but the call couldn't connect through. We'd like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id.
    For any clarification in future, we request you to kindly mark an email on
    manager.[protected]@maxlifieinsurance.com having policy numbers in subject line.
    Do reach out if there's anything else we can help you with.
    Regards, Team Max Life Insurance
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      S
      soumyakantibhandari
      from Kolkata, West Bengal
      Dec 13, 2018
      Resolved
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      Resolved

      Address: Howrah, West Bengal, 711202

      This is to inform you that my name is Mahadeb Bhandari, I have taken a policy, policy no.[protected] on 15.03.2017, maturity sum assured is 3, 87, 401.00 maturity date is 15.03.2042, under one of your agent name Reshma Parvin, she has taken all my documents and she has also take 2 premium payment from us, but after that she is unavailable, many times I have tried to reach her but everything goes invain. Looking forward to your answer, weather I will get back my premium amount which is been already given to that lady or not, if I can get back then please guide me.
      Jan 20, 2019
      Complaint marked as Resolved 
      Max Life Insurance customer support has been notified about the posted complaint.
      Verified Support
      Dec 20, 2018
      Max Life Insurance Customer Care's response
      Dear Soumya
      Thank you for sharing your policy details with us. Our customer representative will connect with you to address your query.
      Regards, Team Max Life Insurance
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        V
        vegesnark
        Dec 12, 2018
        Resolved
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        Resolved

        Hi team,
        I have tried to do payment online using hdfc netbanking. Soon after the banks website it said "redirecting" but after that it showed there was some error and payment was not processed in your website but money was deducted from my bank account
        I did not get any acknowledgement of this matter or the reference number for this (Ideally for every transaction there should be reference number provided to customer, but here it doesn't happen like that)
        Is there anyone who can solve this case?
        Jan 29, 2019
        Complaint marked as Resolved 
        Max Life Insurance customer support has been notified about the posted complaint.
        Dec 13, 2018
        Updated by vegesnark
        Still there is no update from your end
        Verified Support
        Dec 19, 2018
        Max Life Insurance Customer Care's response
        Dear Sir
        Thank you for sharing your policy details with us.
        Our representative will connect with you and help resolve this issue.
        Regards, Team Max Life Insurance
        Verified Support
        Dec 27, 2018
        Max Life Insurance Customer Care's response
        Dear Sir,
        As per your discussion with our customer service team, your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
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          S
          Samarpan Mehta
          from Gurgaon, Haryana
          Dec 7, 2018
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          Address: Faridabad, Haryana, 121006

          I almost paid 2, 48, 000 to Max life insurance .Now they are giving surrender value 1, 28000 app.Even I was agent in Max life insurance.they never give full information to their agents also.their commitment is fake.never buy any policy with Max.They are cheaters.

          Samarpan mehta
          Policy no.
          [protected]
          [protected]
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            J
            jagathratchagan.v
            from Nagapattinam, Tamil Nadu
            Dec 7, 2018
            Resolved
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            Resolved

            Website: Max life

            Want to know the surrender policy balance amount.. It is more than delay. Now i am 70 years. I want the total amount of premium paid by me through axis bank up to july 2016 the detail calculation and the bonus amount. You are given very meager amount. This is not satisfaction to me. If not proper reply i will complaint the matter to the irdai. And against axis bank as acting your agent. I am very sorry.
            Jan 20, 2019
            Complaint marked as Resolved 
            Max Life Insurance customer support has been notified about the posted complaint.
            Verified Support
            Dec 10, 2018
            Max Life Insurance Customer Care's response
            Dear Sir
            Thank you for sharing you policy details with us. Our customer representative will connect with you to address your query.
            Regards, Team Max Life Insurance
            Verified Support
            Dec 11, 2018
            Max Life Insurance Customer Care's response
            Dear Sir,
            The policy number shared by you doesn't match up in our database. We request you to kindly share the correct policy number so that we can help you better. Further, you can also mail us at manager.[protected]@maxlfieinsurance.com having policy numbers in subject line. Do reach out if there's anything else we can help you with.
            Regards, Team Max Life Insurance
            Verified Support
            Dec 20, 2018
            Max Life Insurance Customer Care's response
            Dear Sir,
            The policy number shared by you doesn't match up in our database. We request you to kindly share the correct policy number so that we can help you better. Further, you can also mail us at manager.[protected]@maxlifeinsurance.com having policy numbers in subject line. Do reach out if there's anything else we can help you with.
            Regards, Team Max Life Insurance
            Hi, request you to liaise up with Max Life Insurance for the same. Regards, Team Axis Bank.
            I am calling to helpline no i am getting this reply this is not in use ... Very poor service
            Max Life Insurance Customer Care's response, Jan 17, 2019
            Verified Support
            Dear Lakhan, We apologise for the service experience you've had. Please give us an opportunity to serve you better. Please share your policy number and we shall get in touch with you to understand how to fix the issues you're facing with your policy Or you can mark an email on
            [email protected] having policy numbers in subject line.
            Regards, Team Max Life Insurance
            Dear sir;
            iam vikram.m KNC0196 iam an ex employee of maxlife insurance companey ltd
            i have sent all my details at [protected]@maxlifeinsurance.com, 3month yet
            still i didnt get my UAN or any other details about my pf
            so kindly help me to sort this issue

            thankyou.
            Max Life Insurance Customer Care's response, Jan 17, 2019
            Verified Support
            Dear Sir,
            Thank you for reaching out to us. We request you to please share your contact details and we will have one of our experts call and assist you shortly. Alternatively, you can mark an email on
            [email protected].
            Regards, Team Max Life
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              J
              Juli Khandor
              from Surat, Gujarat
              Dec 7, 2018
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400078

              Hi,
              I feel very dispointed with your service. Your emplyoees are not trust worthy. They just misguided my parents abt policy. Ur employee said this is mediclaim policy for all ur health problem. But later on we found this policy is only applicable for cancer. Which is shocking for us. My mother has knee problem and she did for knee replacement. She also asked ur employee that this policy is also claim for this knee surgery n he said yes. Now they are saying it's not our fault. We trust you that's why we are doing policies with you. Now i want my money back. Or other wise convert it in other policy.
              +2 photos
              Jan 13, 2019
              Complaint marked as Resolved 
              Max Life Insurance customer support has been notified about the posted complaint.
              Verified Support
              Dec 07, 2018
              Max Life Insurance Customer Care's response
              Dear Juli
              Thank you for sharing you policy details with us. Our customer representative will connect with you to address your query.
              Regards, Team Max Life Insurance
              Verified Support
              Dec 13, 2018
              Max Life Insurance Customer Care's response
              Dear Juli, As per your discussion with our customer service team, your concern has been addressed. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
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                P
                Pswapnil7
                from Agra, Uttar Pradesh
                Dec 6, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi

                My father mr sunil kumar pandey bought a policy (Policy no.[protected] and had assigned me as nominee. Unfortunately in august 2015 he was diagnosed with brain tumor iv stage and was treated with radiotherapy and chemotherapy followed by surgery and managed to survive 10 months after diagnosis. He was bed ridden for last 6 months completely unconscious, not able to coordinate any movement. At last he died on 10th june 2016 fighting the disease. One day later, after his cremation next morning we received a message from max ny life insurance co that a request for nominee change and partial surrender of the policy has been processed, since we hadn't put such request how was that possible and we were in shock. We started investigating on our own and found out on 2nd half of 9th jun somebody has tried to forged signature of my father. Since then we have been visiting vasant vihar police station and max office, but nobody has taken any action and the amount insured has been also processed. So now what choice do we have. I want to sue this company and make them compensate for this fraudulent.
                Jan 27, 2019
                Complaint marked as Resolved 
                Max Life Insurance customer support has been notified about the posted complaint.
                Verified Support
                Dec 20, 2018
                Max Life Insurance Customer Care's response
                Dear Sir
                We apologise for the inconvenience you had to face.
                Thank you for sharing your contact details with us. Our customer representative will connect with you to address your query. Regards, Team Max Life Insurance
                Verified Support
                Dec 27, 2018
                Max Life Insurance Customer Care's response
                Dear Sir
                As per your discussion with our customer service team, your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
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                  G
                  gomathi raja
                  from Tiruchirappalli, Tamil Nadu
                  Dec 1, 2018
                  Resolved
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                  Resolved

                  Address: 23232

                  Hi i taken policy in max life insurance adm name vanitha agent name andand kumar he ask policy in insurance ur child plan 10000 give detail about correction in policy he take all the documents in my hand check leap also but my account is depeteted 30000 amount why you take my amount 30000 i ask my promotion my target udont worry i return ur money after 1year include bonus but after one not return my money fully cheating me frauds me pls let me solution for my problem.
                  Jan 14, 2019
                  Complaint marked as Resolved 
                  Max Life Insurance customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 03, 2018
                  Max Life Insurance Customer Care's response
                  Dear Gomathi
                  Thank you for sharing your policy details with us. Our customer representative will connect with you to address your query. Regards, Team Max Life Insurance
                  Verified Support
                  Dec 14, 2018
                  Max Life Insurance Customer Care's response
                  Dear Gomathi
                  As per your discussion with our customer service team, your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
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                    A
                    Aparna Dhar
                    from Mumbai, Maharashtra
                    Dec 1, 2018
                    Resolved
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                    Resolved

                    Sir.. This to bring to ur kind notice that i have surrendered my policy[protected]. But to my amazement the confirming mail which i received from ur end mentions the date of credit of the amount on 5th feb 2013.. Although thepolicy was started on 5th feb 2018.. Which i believe is wrong. Moreover.. The amount which is to be credited is also mentioned wrongly.. As perur information brochure once the policy is surrendered.. The surrender amount after deduction of charges is transferred to discontinuation policy fund.. Which guarantees a minimum 4 percent return... The amount which u have mentioned as credit value is much less than that. Also where do i view my surrendered policy... As when i enter the policy no.. No information regarding the same is visible. Kindly help.
                    Aparna
                    Jan 7, 2019
                    Complaint marked as Resolved 
                    Max Life Insurance customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 03, 2018
                    Max Life Insurance Customer Care's response
                    Dear Aparna
                    Thank you for sharing you policy details with us. Our customer representative will connect with you shortly to address your query.
                    Regards, Team Max Life Insurance
                    Verified Support
                    Dec 07, 2018
                    Max Life Insurance Customer Care's response
                    Dear Aparna
                    As per your discussion with our customer service team, your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
                    I taken policy she tell amount 10000 and taken to my account 30000 I ask why she told my target my promotion so I taken after one year u return ur amount but after one year no return my money fully frauds vanitha cheating me in max life insurance kancheepuram
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                      G
                      goozbn
                      from Delhi, Delhi
                      Dec 1, 2018
                      Resolved
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                      Resolved

                      agent code elimination process - fake call

                      Address: Chennai, Tamil Nadu, 600094

                      Dear sir,

                      I got two phone calls for agent code elimination process from max life insurance company ([protected]) and from gbic official/fraudster ([protected]). Both caller informed as calling from delhi.
                      The first person citing himself as max life insurance company official keep explaining that max life insurance company has declared bonus which can be credited to me if agent code is removed. My agent has claimed his...
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                      P
                      Promila Singh
                      from Noida, Uttar Pradesh
                      Dec 1, 2018
                      Resolved
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                      Resolved

                      Address: 2

                      Dear sir, i have been getting calls from this number for deactivating agent and agent code. They told me that this is the call form office and told me every detail of my policy including my pan number. They told me that there is a bonus due and if i complaint then i'll get that bonus. Called name is sonia agarwal[protected].
                      Please guide me and also i want to know that how they know all the details.
                      Thanks
                      Jan 7, 2019
                      Complaint marked as Resolved 
                      Max Life Insurance customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 03, 2018
                      Max Life Insurance Customer Care's response
                      Dear Promila‏,  We're really sorry that you had this service experience with Max Life Insurance. This is not a reflection of the standards we hold ourselves to . Thank you for sharing your policy number. Our customer service team will get in touch with you and help resolve this issue. Regards, Team Max Life Insurance.
                      Verified Support
                      Dec 07, 2018
                      Max Life Insurance Customer Care's response
                      Dear Promila
                      As per your discussion with our customer service team, your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
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                        S
                        Sridhar Byle
                        from Bengaluru, Karnataka
                        Nov 29, 2018
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                        fraud calls related to my insurance policy

                        Similar to other complaints posted in this group, I have also received continuous calls from GBIC relating to my insurance policy with MaxLife. I do not understand how the policy information gets leaked to others. This is a serious issue and I hope MaxLife shall address this asap.
                        My experience started a couple of days ago when a lady by name Aditi Pal ([protected]) called me stating that a huge portion of my policy benefit is going...
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                        lajpatrai varshney
                        from Meerut, Uttar Pradesh
                        Nov 28, 2018
                        Resolved
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                        Resolved

                        Address: Aligarh, Uttar Pradesh

                        Policybazaar ke executive ravi gupta ki mere pass term insurance karwane k liye kai calls mob no [protected]se aaiyi thi. Unhone maxlife ke term insurence krwane k liye ghar par medical checkup ke liye kaha tha. Iske baad mene ₹ 37524/- ka payment kar diya uske baad meri policy no.[protected]kar di gai. Uske baad medical checkup ke liye phone aaya, jisme kaha gaya ki apko hospital jaana padega. Me galat jankari milne ke karan apki policy ni karwana chahta hu, kripya karke meri policy wapis karen aur policybazar ke executive ravi gupta ke khilaf karvahi karen. Dhanyavad.
                        Jan 4, 2019
                        Complaint marked as Resolved 
                        Max Life Insurance customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 29, 2018
                        Max Life Insurance Customer Care's response
                        Dear Customer, Thank you for sharing your policy details with us.
                        Our representative will connect with you to address your concern.
                        Regards, Team Max Life Insurance
                        Verified Support
                        Dec 04, 2018
                        Max Life Insurance Customer Care's response
                        Dear Sir
                        As per your discussion with our customer service team, your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
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                          A
                          a9860700503
                          from Korba, Chhattisgarh
                          Nov 20, 2018
                          Resolved
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                          Resolved

                          Address: Chandrapur, Maharashtra, 442701
                          Website: www.consumercomplaints.in

                          A person who named (Rakesh m. Gogulwar) & he bought max life policy on april 2015 and he died on 06/04/2018. So,
                          Nominee: sujata r. Gogulwar get the death claim amount rs.3, 00, 000 and death bonus not get rs. 38790/-. (Pending)
                          Complaint no. Dricg0909 and file no. 87907907. So, i hope on this complaint
                          Required action will taken and direction given to max life insurance authority.
                          Complainer's mobile no. [protected]
                          Jan 5, 2019
                          Complaint marked as Resolved 
                          Max Life Insurance customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 21, 2018
                          Max Life Insurance Customer Care's response
                          Dear Sir/Madam,
                          Thank you for sharing the policy details with us. Our representative will connect with you shortly.
                          Regards, Team Max Life Insurance
                          Verified Support
                          Dec 05, 2018
                          Max Life Insurance Customer Care's response
                          Dear Sir/Madam,
                          As per your discussion with our customer service team, your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
                          Hi,

                          I am owning a term plan of amount 1 cr.; which includes 65 lac lump-sum and rest of the money in monthly income ; Now i want to change payment mode, and i want to get 1 cr. as lump-sum, No monthly income,

                          I already mailed ; But no positive response received. Please help out me .

                          Antriksh
                          [protected]
                          Max Life Insurance Customer Care's response, Dec 5, 2018
                          Verified Support
                          Dear Antriksh
                          Thank you for sharing your contact details with us. Our customer representative will connect with you to address your query.
                          Regards, Team Max Life Insurance
                          Max Life Insurance Customer Care's response, Dec 5, 2018
                          Verified Support
                          Dear Antriksh

                          We request you to kindly mail us your concern at [email protected] having policy numbers in subject line. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
                          Max Life Insurance Customer Care's response, Dec 5, 2018
                          Verified Support
                          Dear Antriksh

                          We request you to kindly mail us your concern at [email protected] having policy numbers in subject line. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
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                            J
                            Jigjagz
                            from Surat, Gujarat
                            Nov 20, 2018
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                            Address: Surat, Gujarat, 395009

                            My name is mrs. Jayshree rajendrabhai shah. My age is 55 years. I have a policy in max newyork life surat adajan branch my policy no. Is[protected] as on policy status is lapsed. I was cheated by your company employee binita mehta & rohan vadiwala they have said me that you have enough balance as bonus to partial withdraw so i have withdraw three times but today my policy is lapsed and in this age who will gave me policy. I was cheated by your employee and it was their duty to guide me well and both employees are not receiving my call and not responding me. Kindly take action against this employees. Is there any option to continue my policy.
                            Max Life Insurance customer support has been notified about the posted complaint.
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                              S
                              SALINDER Shira
                              from Gurgaon, Haryana
                              Nov 18, 2018
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                              Address: 136118
                              Website: max life insorance

                              I am vist max life insorance office kuk 20/04/2018 ko muj ko time dey gay ke app 23/04/2018 ko aa jana app ke police cancel ho jay ge 23/04/2018 ko cancl ka form fil kar wa ley but abi takk mere payment nahi aii jab manny helpline la bat ke to on lgo na mana kar dey ke app ke police cancel nahi ho sakte ab es ma mere kay galti ha galte t office walo ke ha muj ko mere payment 37000 rupy refand kara do
                              Max Life Insurance customer support has been notified about the posted complaint.
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                                N
                                Niks Bhatnagar
                                from Suriapet, Telangana
                                Nov 17, 2018
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
                                Website: www.maxlifeinsurance.com

                                Is in ref to one of my policy. Policy no.[protected]
                                This policy is by the name of my mother late mrs ranjana dayal and i am the nominee on his policy.
                                1) i have applied for death claim for the same on 28 aug by going to your noida office and cheque is been issued against it by the name of nikita cheque no 847445 of rs 114590.64.
                                2) i have presented all the required documents for neft in my account with all the id proof bank details and all the other required documents still the neft was not done and cheque was issued under incomplete name.
                                3) i have presented the cheque in the bank for clearance for 10/09/2018 but it was returned to me as the name on the cheque was incomplete as mentioned above.
                                4) on oct 9 2018 i have returned the cheque and provided the required document again for neft request in your noida office.

                                Since then i have been waiting and calling your on toll free no. And asking about status of this claim but i not getting any updates on this.

                                I would request you to resolve the issue and clear my claim asap.

                                Since 2 days i am getting calls for proving neft details and to send email from registered email adress.
                                The policy is of mother and i am the nominee i can only mail from my email not my mothers. Its a death claim and i dont have access to my mothers registered email.

                                Nikita bhatnagar
                                [protected]
                                Max Life Insurance customer support has been notified about the posted complaint.
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                                  M
                                  Mia Khalifa
                                  from Basti, Uttar Pradesh
                                  Nov 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: Varanasi, Uttar Pradesh, 221010

                                  Respected sir,

                                  I amitabh agrawal given the exam through max life insurance co. Ltd, kuber complex rathyatra varanasi as a advisor in 2012. My agency no and the date of termination of my code 2015. My pan no accpa2628q

                                  Now i am getting trouble in the license from lic varanasi.

                                  So, i requesting you to please remove my name from irda. So i can work with lic of india. I hope you will accept my request and short out aasp.

                                  Applicant information

                                  Amitabh agrawal
                                  Pan no. Accpa2628q
                                  Date of birth 18/07/1974
                                  Urn
                                  License no.
                                  Insurar name max life insurance

                                  I hope you will revert back aasp.

                                  Thanking you
                                  Your's truly
                                  Amitabh agrawal
                                  D59/235 kdm lane no. 11
                                  Nirala nagar
                                  Shivpurwa varanasi
                                  [protected]@rediffmail.com
                                  Jan 6, 2019
                                  Complaint marked as Resolved 
                                  Max Life Insurance customer support has been notified about the posted complaint.
                                  Nov 17, 2018
                                  Updated by Mia Khalifa
                                  Dear Sir,

                                  this is my license No . 439222
                                  Pan No. ACCPA2628Q
                                  Please remove pan no from Max Life Insurance Co.
                                  Verified Support
                                  Nov 19, 2018
                                  Max Life Insurance Customer Care's response
                                  Dear Amitabh,
                                  Thank you for sharing your contact details with us. Our customer representative will connect with you shortly to address your query. Regards, Team Max Life Insurance
                                  Verified Support
                                  Dec 05, 2018
                                  Max Life Insurance Customer Care's response
                                  Dear Amitabh,
                                  We confirm that employee details are not updated on the IRDAI portal. Let us know if there’s anything else we can help you with.
                                  Regards,
                                  Team Max Life Insurance
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                                    A
                                    Anirudh Phadke
                                    from Sonipat, Haryana
                                    Nov 14, 2018
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                                    I got a call from vivek rastogi ([protected]) who asked me to complain to rashmi tyagi ([protected]) if i didn't want to give the agent commission for my policies. Today again rashmi tyagi called with complete details about my policies and the exact commission payable.

                                    She gave me two options:
                                    1. Undergo a training program and replace my agent number with the current one.
                                    2. Get the commission through one of the four partners with their 10% commission cut.

                                    After i asked her to send an email and that i will confirm on email only, she wanted me to choose one option immediately. This made me suspicious and i disconnected.

                                    Is this a hoax call and how does she have all the policy details?
                                    Max Life Insurance customer support has been notified about the posted complaint.
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