[Resolved]  Mobikwik — recharge not successful

Address:Surat, Gujarat

nsaction TypeDebit from WalletService DescriptionPrepaid Mobile RechargeCell Number[protected]Transaction ID[protected]Transaction DateSat Apr 26 16:29:26 IST 2014Transaction Amount333.0Wallet Balance22Wallet TypeSemi Closed


My Gmail a/c [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Dear User,

Namaste!

I am here with an update on your recharge query.

As per the feedback received from Operator about the mentioned recharge, it was unsuccessful.

The good news is I have refunded the amount to your MobiKwik Wallet.

You will also receive another email with complete details of this refund. Please login to your Mobikwik account to confirm the increase in the wallet balance.

Now that the money is back into your wallet you can use it for recharges, bill payments, or buy offers.

If there is anything else I can help you with, just write back.

With you,
Your Happiness Officer
Mobikwik.com
http://about.me/mobikwikpals
Dear concern

I tried to recharge my MTNL mobile number [protected] through mobikwik.com using my HDFC Bank internet. Rs. 76 was deducted from my account but my mobile number was not recharged. Though on mobikwik.com, I received a message that my transaction was successful. Recharge amount not be charge mobile no [protected].

Also we are trying to Customer Care Phone Numbers and Contacts no[protected] in mobikwik.com but no response.

Pl. Help for the same
Hi,

Two days back I recharged the data plan of rs.95.00 for the Mobile no-[protected], but the amount not credited to the mobile no. for that matter i given a complaint on the next day. my complaint no-653734.please resolve the issue as soon as posible. and recharge the data plan for the avobe mention mobile no.


Regards,
Sunil
I tried to recharge for 50/- through mobikwik on 30th May 2014, Money got deducted from my account but i didnot get the recharge.. I didnot receive any transaction ID also.. Please clarify
Dear sir, 16/4/2014 I am DATA CARD BSNL recharge now.recharge not sucses Recharge amound 139.00 Please Refund in my Wallet Accound
I have recharge through mobikwick of 150 and it was not get successful also not showing in transaction history kindly do my cash back
i am tried to recharge your website on net banking tata docomo 52 rs special recharge 6/1/2015 is trans ref:[protected] time: 2.36 pm .pls send back the moneny

mobile no:[protected]
Hi sir/mam,

My wallet balance has not been updated even after unsuccessful recharge
I had recharged my mobile number [protected] on 08/02/2015 at 10pm for Rs 251, Rs 20, Rs 20 but it was unsuccessful so plz kindly go through and update my wallet balance.Now i have only 9 rs in my wallet.

With Regards,
Mahesh v
[protected]
Hello,
I had Recharged Airtel number[protected] wiht rs 123 from Mobikwik Site.

Transaction id : [protected]

The money got deducted from the wallet but the phone recharge not successful.
when i contacted the parent comany they told it is due to some upgradation process and money will be put back to my wallet.

But when ever i do any transaction wiht them the same result follows. I want to take my money back .
please help
Transaction ID
[protected]
Transaction Date
Sun Jun 07 11:11:52 IST 2015
Transaction Amount
Rs. 159.0 rechage not succageful palse cancke this rechage
sir,
recharge not successful plz refund my money.. 14/07/2015 16:35:43 hours Recharge 98965****1 ( Airtel ) via android Transaction Id EN[protected] debit 199.0 ..
but mobile oprator vodafone ka tha..sir aap airtel se contact karo check out
mobile no. konse company ka hai..i trust hu mobikwik..
thanks
sir,
email [protected]@rediffmail.com
recharge not successful plz refund my money.. 14/07/2015 16:35:43 hours Recharge 98965****1 ( Airtel ) via android Transaction Id EN[protected] debit 199.0 ..
but mobile oprator vodafone ka tha..sir aap airtel se contact karo check out
mobile no. konse company ka hai..i trust hu mobikwik..
thanks

reacharge not done but money deducted

I was recharge my Reliance net Setter 2 times with 173 both time money deducted from wallet both times was complaint but still not get any responce plz help. my con.no.[protected]

I did not get recharge

on jan 3rd 2015 i did recharge for rs.65..it was debited from my account but still it did not get recharge for no.[protected] trans id.[protected] ..pls add the money to my wallet

balance deduct

my balnce deduct and not my add money200rs
My MobiKwik paytum se Jio recharge Kiya hu mera blance kt gya aur scess nahi hua sir please help me
Raja Manda l's reply, Nov 6, 2018
Jio 399 ka recharge sir mera blance kt gya recharge seces nahi hua
I have recharged tatasky for Ra 100, MK01007wh24s is the order number. Amount not reflected even after a week. When verified with Tatasky, they confirmed that they have not received and need to check with MobiKwik.
I have raised 3 service requests so far, but no action seen to resolve. Disappointing service

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