[Resolved]  Mobikwik — Recharge unsuccessful

i have recharged my mobile number [protected] but unfortunately my mobile number didn't get recharge . Mobikwik is showing that recharge is successful but that was not when i check my balance.
i am attaching the receipt kindly look into this and either recharge my account or refund me my money back in my bank ...because first time i am using mobikwik and I lost my Rs 150. This is not acceptable ..

Dear Customer,

We regret to inform you that we are unable to find your payment, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards payment of your number on our E-mail ID.ccare.[protected]@idea.adityabirla.com. for further course of action.

Thanks & Regards,
Customer Care, Idea Cellular

Dear user,

Namaste!

Please share the transaction id of the issue mentioned so that we can assist you further.

With you,
Your Happiness Officer,
MobiKwik.com
http://about.me/mobikwikpals

hi

I have recharged from your website of rs 149 but the transaction has not been completed yet..

please make sure its done fast and please make sure that it does not happen again
i tried calling your number from the website but no one responded.

extremely unhappy.


Regards
JAHNAVI
+91-[protected]

Transaction ID [protected]
Transaction Date Thu May 08 10:14:19 IST 2014
Transaction Amount 149.0

[protected]
80
[protected]@gmail.com
[protected]
3 tickets raised.
3 days
...no reply from mobikwik ...using mobikwik from last 1 year...almost 10000 rs recharge..this is very bad...

Need urgent reply

"Sorry! Recharge/Bill Payment Failed, Please Re-Try" This is the message shown in the portal.
Transaction Id [protected], mobile number: [protected], e-mail: [protected]@in.com, transaction amount 35/-
Try to resolve my problem as soon as possible.

try to solve the problem

Recharge unsuccessful

Transaction ID - [protected]

Recharge amount - 255 (airtel)

email - p.[protected]@gmail.com

Mobile - [protected]

i reachared my mobile, they took amount from my account but recharge was unsuccessful, i create ticket and complaint it still they dont take any action.

Transaction ID :[protected]
Amount : Rs.330
Recharged Number : [protected] (airtel)

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Transaction Id S78954936
ePAY/To:BILLDESK
PAYMENT/31856532
/mobile recharge

Amount Rs 110
BSNL mobile
Recharged number [protected]
Please credit balance urgently

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