mPokket Complaints & Reviews

Hello sir/madam
I apply 2 loans on mpokket
date of loan apply : 05 dec 2020
1 loan successfully credited in my account
1 loans credited date : 05 dec 2020

remaining 1 loan of rs.2000 not credited in my account
till now

i send a mail to mpokket
they said the amount will be credited in your account .they are still not respond

solve the issue as early as possiblebr...

I had taken loans and repaid them in time, but it still has affected my CIBIL score, so want to delete my account

I have used mpokket during college days and I have repaid my loans. As I am not using the this app for a long time I have decided to delete my account . I have contacted the support multiple times and there is response like concern department is working but I haven't got an update till now. I have submitted my account deletion request last year 26/9/2019. They contacted me over phone and I have asked them to delete my account . They said they have taken request . As there is no multi factor authentication to the api with simple mail id and password you can login and you are able to take loan and i am so concerned over my privacy.

I have to account on mpocket and i want to borrow money but just bcoz of having two mpocket accounts i am unable to borrow money, so i want to delete my one account so that i can use one account.

I have taken loan amount of 10k during lockdown and I have always paid my loan on or before time earlier.
But now I am unable to pay the loan as they as have charged 21k as a penalty for 180 days and they keeps on calling me from the morning to late night.
They have also started calling my family members and they have also destroyed my reputation in my college. I don't have any job and I am ready to pay the amount I have took...

मने 14 तारीख को लोन लने फॉर्म भेरा था
और उसमे 1000 को tarsfer कर दिया बताया गया जो कि अभी तक मेरे खाते में नहीं आए h
और मने वापस मेरी तरफ लोन से पैसे मिले भी नहीं
मन मेरी जब वापस 1117 वापस भर दिया है 16 को भेरा था लोन rrpenmt किया मुझे मेरे 1117 rupiya waps चाहिए
आपने लोन दिया भी नहीं और मेरे खाते से कैसे पैसे काट लिए गए
आपका कस्टमर कयर के नांबर बेजो

I have taken a loan of 8000 rupees but due to lockdown and home financial issue I somehow could not manage to repay the amount. Though i have paid the loans on time which I have taken earlier. The company is also charging high interest and also they are not following the rbi guidelines.
I want to pay the loan but right now it is not poasible . But the company is continuously harrasing and also hacked my contact list .

I took loan of rupees 2000 from mpocket today I paid my loan.. My money got deducted from bank account but it is showing that due is still pending ..im really disappointed from this issue...
Solve this issue as soon as possible

I have taken a loan of 10k on the app and now they are demanding for the 16k after and saying that they would call my relatives to ruin the reputation.
I am ready to pay the main amount as according to the RBI moratorium, it is really high and I am still ready to pay the amount slowly and gradually as I am a student living far away from my parents. I have paid them for the previous loans as well and now they are making harassing calls on my number.

The hacked my device and got the numbers and now they are saying that they will call to every contact on daily basis.

I just wish to reduce my late payment fees a bit and stop the charges. I am ready to pay the amount in the instalments.

Hey i take loan from mpokket before 1 month of lockdown the i can't repay the loan then they call me everyday 10 time and more and they warning me to pay the loan in Corona time i totally jobless and moneyless they didn't listen my problem very disappointed

Dear Mpokket,

I taken a loan 6500 but due to covid-19 and lockdown I have Could not do it pay on time.Your recovery team day by day mental torture me just like I am a criminal. Which has upset me a lot.So upset that i believe in suicide. I am student so not any income source of me . I request please waive off my late penalty fee. and i definitely will do pay my loan amount same day.

Loan I'd -

1...

Sir i had already made payment on time against my loans but it showing open on my cibil report due to which my cibil score get affected and it decreases day by day. So please help me in it and make that issue clear

I took a loan of rs. 3000 and due to this lockdown I am unable to pay this and the interest has sum upto rs. 9000. You people have hacked my phone contacts and gallery, calling people from my contacts illegally and sharing my personal information. You Mpocket people are also sending me threatening email. If this harassment does not stop I will be complaining to consumer forum for this illegal practice.

I was paid my loan amount of 553 today(20/11/2020), amount debited but payment failed.

Loan Id : 12255394
Mobile number : [protected]
Email : surya.[protected]@gmail.com

I attached my loan number and payment failed and amount debited screenshots

I payed my loan amount 553, amount debited but payment failed.

Loan id : CR80C15FA1ID12255394

The loan amount of rs 2000/-, which is taken on Nov 18 at 02:16 pm, didn't credited till now.please rectify your mistake and make sure to deposit my amount otherwise cancel it.

I have taken loan from mpokket, I can't pay from lockdown they will add penalty very high, my loan amount ...

I received a call from mpokket agent about my payment and he started threatening me and my mom to make the immediate repayment. I lost the job because of pandemic and my father Is deceased . So I have no means to repay the debt. I am currently looking for a job and i will repay the amount as soon as i get another job. Kindly look into the matter. My name is unmukat sharma

I paid a loan a time ago but they kept harrassing me through calls and messages, even they hacked my phone book and started harrassing my family, my relatives and friends without any reason. I mailed them about the issue and got a call. They asked me for proof. When i asked them to delete my account they said, Write a mail to us and we will delete. I wrote the mail 3 times and they haven't done the work. After sometime, i tried to call them for deletion of my account but they have no incoming enabled. Then i tried to contact them through whatsapp, and someone named trevor replied, he asked for my details and checked. I asked him to delete my account and he said mail us, I can't delete. I told him i have done that mail work several times and asked why a user can't delete his/her account? He simply blocked me on whatsapp. Worst service ever.

I don't want them to access or use my data that's why wanted to delete the account but they are not doing the job. A users privacy is at high risk until they delete the account.

I had taken 6500 loan in this with interest it would be 7200rs due to some personal problems and covid i did not pay the loan but now they are asking to pay 16k and harassing me and my relatives i have 10k and i will pay this but they are not accepting my request