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4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 49

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R
Rohit Kumar08
from Yamuna Nagar, Haryana
Dec 26, 2021
Mar 4, 2024
This thread was updated on Mar 4, 2024
Resolved
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Address: Yamuna nagar

Dear team I have been requesting you to change my primary device but it keeps rejecting and I have been trying this from previous one year and this mobile is belongs to me
Apr 5, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response Please DM us your registered number explaining your issue in detail & we would certainly help you.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
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    Ak1717
    from Jaipur, Rajasthan
    Dec 26, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
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    I'm not able to customer care. I lost my old aim card and password . My loan overdue last 2 months but I can't contact mpokket team . Because they are not provide company customer care contact nm. My complain is that I can not afford higher interest rate and higher palenty charges. Last time I pay double amount on my loan amount during covid pandemic. I'm a student who works part time job but I lost my job during pandemic. Mpokket team threaten me last time . So please mpokket team contact me as soon as possible . And settlement loan amount.because I'm not able to pay your palentys and interest . Thank you
    Apr 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    View replies
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
    Reply
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      D
      Dachina Moorthy
      from Chennimalai, Tamil Nadu
      Dec 24, 2021
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
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      Address: Mylapore Chennai

      I had requested for a loan of rs.960 on 23-dec-2021. The loan disbursal status in my app is displayed as 'processing'. I request you to please resolve the issue as the amount is not credited to my bank account.
      Reference loan id[protected]
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
      Reply
      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
      Reply
      Hi Dachina,

      Our team has spoken to you & we believe your concern has been resolved.
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      Our team has spoken to you & we believe your concern has been resolved.
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        S
        Sivaram Subhash
        Dec 24, 2021
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
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        Address: Pune

        I am not able to contact there customer care and I have been having a issue with my college id verification... Even after I send them my id they have not yet resolved the problem or contacted me for any further progress
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        View replies
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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        Our team has spoken to you & we believe your concern has been resolved.
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          R
          Renix Gaming
          Dec 24, 2021
          Mar 4, 2024
          This thread was updated on Mar 4, 2024
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          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

          The Company giving loans to student and harassing him The give 8000 and take 11000 panelty charges for late returns kya koi student 11000 bharega or inke calls ki wajha se agar koi student depression me ata h to ye kya karenge... pehli baat inko right kisne dia student ko loan dene ka.. or itni panelty kyu lagana... jitna dia h utna wapas do 8000 ke 9000 bhar dega samne wala lekin 8000 ke 17540 kaha se dega btao
          Apr 5, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 04, 2024
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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            K
            Karthik1703
            Dec 24, 2021
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Loans are paid but still shows overdue in CIBIL

            Website: mpokket.in

            This is regarding the Loan that I took in mPokket on Aug 2, 2021 and Aug 7, 2021 which I completed my Payement on Sep 2, 2021 and Sep 8, 2021. I do have proofs related to the payment which I made. But in CIBIL they still show OverDue and it affects my CIBIL Score. I raised complaint on there site but no response....
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            H
            Himanshu9720
            from Ghaziabad, Uttar Pradesh
            Dec 22, 2021
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            I have paid money for my laon extention on 28-Sep-2021 (which is running on mpokket app), but still my loan extended yet however mpokket charged daily interest on my due also I have highlight that issue approx 50 times but any satisfying resolution not provide from mpokket end, hence my CBIL still hampering just because mpokket fault so please help me
            Oct 23, 2023
            Complaint marked as Resolved 
            Verified Support
            Sep 22, 2023
            mPokket Customer Care's response             Our team has spoken to you & we believe your concern has been resolved.
            View replies
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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              V
              Vikky1
              Dec 16, 2021
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
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              Resolved

              Some one has given my number as reference now
              Their company is irritating me daily how to get rid of them!!
              Need solution
              Apr 5, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 04, 2024
              mPokket Customer Care's response               Please DM us your registered number & we would certainly help you.
              View replies
              We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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              We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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              We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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              We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                9
                9883323658 .... Call Now
                Dec 14, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
                Resolved
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                Resolved

                Address: Indian

                Many more information my balance refund your amount
                Apr 5, 2024
                Complaint marked as Resolved 
                Verified Support
                Mar 04, 2024
                mPokket Customer Care's response                 Please DM us your registered number & we would certainly help you.
                View replies
                We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Please do let us know of a proper time when we can call & speak to you.
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                Our team has spoken to you & we believe your concern has been resolved.
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                Our team has spoken to you & we believe your concern has been resolved.
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                  S
                  Srikanth Boorla
                  Dec 12, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  I'm going to commit suicide only because of mpocket they are charging High amount of interest by targeting students and I'm the one I cant pay that much of money right because I'm poor that's why I'm committing suicide.
                  Apr 5, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response                   We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  View replies
                  We are here to assist in every way possible and would request you to shed such thoughts, as we believe that there is nothing which cannot be resolved. We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                  We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                  We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                    K
                    Kamani@123
                    from Surat, Gujarat
                    Dec 10, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
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                    Address: Surat

                    Hello sir my name is kamini mishra. I have paid off all the loans I have taken from your m pocket before your time. Even after that my limit has not been increased till now. I have not been told nor I am able to take loan again, then please clear my case and please give me loan and I want loan of ₹ 30000.
                    Mob [protected]
                    Name kamani mishra
                    Email [protected]@gmail.com
                    Apr 4, 2024
                    Complaint marked as Resolved 
                    Dec 10, 2021
                    Updated by Kamani@123                     Plz imident reply sir
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    View replies
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      J
                      j thms
                      Dec 7, 2021
                      Sep 29, 2023
                      This thread was updated on Sep 29, 2023
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                      Resolved

                      Threatening me with legal notice, my only option is suicide

                      I took a loan from mpokket. I lost my registered number. The only login option available is through otp in registered mob number. After so many months when I tried to take a bank loan for my surgery puropse (if surgery not done I lose my life), it's shown that my cibil score is affected with jalan chemicals and when I seeked help from a friend to know the details, found that jalan chemicals related to mpokket . Somehow I mailed mpokket to...
                      +3 photos
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                      N
                      Nithunik
                      from Alappuzha, Kerala
                      Dec 3, 2021
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
                      Resolved
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                      Address: Mumbai or Kolkata

                      Hello sir /madm
                      I don't know why this people are threatening and calling my parents continuously for no reason and I don't have any thing to repay and I'm fed up of telling this people like i haven't anything to pay back and I don't know how they have hacked my contact details and number and all my personal information and calling my friends and relatives and asking about the repayment.please stop this type of things and don't call my family people for this things and one more thing is like whenever we are doing call back we are getting switched off in this number and not able to do the things so please stop this
                      Apr 5, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response                       We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      View replies
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Our team has spoken to you & we believe your concern has been resolved.
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                        M
                        mohini roy
                        from Deoli, Delhi
                        Dec 2, 2021
                        Sep 4, 2023
                        This thread was updated on Sep 4, 2023
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                        Address: H1/69 Budh vihar
                        Website: [email protected]

                        Loan repayment..
                        And agent harassment me for amount
                        +4 photos
                        Sep 15, 2023
                        Complaint marked as Resolved 
                        Resolved I will pay amount 15 oct 2023
                        Dec 02, 2021
                        Updated by mohini roy                         Solve this problem otherwise I will take big action for this company..
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                          T
                          Tejavinod
                          from Kadapa, Andhra Pradesh
                          Dec 2, 2021
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Address: 3/173-4-197-R RAMAKRISHNA NAGAR, CHINNACHOWK, CUDDAPAH, CHINNACHOWK

                          I taken loan amount of rs 7000 from mpokket. They changed high rate of penalties on my principal amount.
                          Per day they charging 8rupees for 1 thousand. The penalty charges are more than my principal amount. Please give waiver on my penalties and I am ready to pay my principal amount.
                          Oct 2, 2023
                          Complaint marked as Resolved 
                          As per the conversation mpokket team has been reached out and resolved my concern.
                          Dec 04, 2021
                          Updated by Tejavinod                           Se their penalty charges

                          View replies
                          We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            M
                            MOHANA JANARDHAN SAI KUMAR PANUTHULA
                            Dec 2, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
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                            Resolved

                            Some one gave my number in their second preference. I don't know who are they, but continuously I'm getting calls from mpokket.
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 04, 2024
                            mPokket Customer Care's response                             Please DM us your registered number & we would certainly help you.
                            View replies
                            We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
                            Reply
                            We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
                            Reply
                            We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
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                            Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                              A
                              Ankit\'s Evaluation
                              from Ghumarwin, Himachal Pradesh
                              Dec 2, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
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                              Resolved

                              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal

                              I have repaid every loan to mpokket but still in my credit report 1 emi showing outstanding/deley/unpaid
                              Apr 5, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response                               Please DM us your registered number & we would certainly help you.
                              View replies
                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                                S
                                Syed Shabbir Basha
                                Nov 30, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
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                                Resolved

                                I have taken loan from M pocket every time i repyed their amount time to time in lock down I don't have money to pay now they asking 24, 000 to pay for 10, 000 in google they said taking only 6% interest rate but actually they tacking 10% of interest so please 🙏me from this app
                                Apr 4, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                View replies
                                We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
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                                We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
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                                We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
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                                  Milly Das
                                  Nov 29, 2021
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Resolved

                                  Loan RePayment Issues - Students.....!!!

                                  Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                                  Respected Sir/Madam,

                                  This Is To Bring To Your Notice That I Have Successfully RePaid Your Loan ID :- CR84216193ID24782535 Of Total Amount Of Rs.1065.00/- Twice... The Said Amount Has Been Successfully Debited From The Bank Account Twice Including That Along With Convenience Charges Plus GST But Still It Is Showing In Yours mPokket Loan Application That Loan RePayment Has Been Failed For The First Transaction But Was Absolutely-Completely-Successful...
                                  +2 photos
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                                  Sukhvinder Singh Sunsoy
                                  Nov 27, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
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                                  Resolved

                                  I have taken loan but due to covid lockdown I was unable to repay my loan as my loan repayments was during lockdown. When the indian government has said everyone to to pay loan and get relief for 6 months on EMI or any type of loan but they are calling my contacts from my device and saying them I have taken loan on their I'd proof and threatened me to repay or they will call my contacts in my device and share my images they are not following the RBI guidelines. I had a talk to there customer representatives regarding my loan that I will pay my loan in 2 half they have agreed but know they are not agreeing on their words and continue calling on my contact without my knowledge.
                                  Apr 5, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response                                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Our team has spoken to you & we believe your concern has been resolved.
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