mPokket Complaints & Reviews

I have cleared loan now i need to close my account Permanently and want them to update my credit score immediately and provide me noc

I have cleared loan account - 4004628 amount of Rs.4000 and I have received NOC for that from your end. But it is updated to cibil and in cibil report it shows clearly the loan account 4004628 and amount of Rs.4000 as Active. This has effected my score and not able to loan from banks.
I request you to update and close loan account in 3 days for me.
Else I would like to lodge a consume complaint on same against the company.

My repayment of Rs 500 was debited but said unsuccessful and not refunded after 7 business days.

Hi Mpocket,

I will log a police complaint against your company as I already made the payment long back still cibil the report not yet updated due to this I am unable to get the loans. I have been trying to reach out through mobile not reachable even not getting a reply from the mail also.

Attached the cibil report for your reference:

Thanks
Samanth kumar
[protected]
[protected]@gmail.com

I did 3 repayments on 31st March. Out of them, two were successfully done and 1 was failed. But, money was debited from my account. I thought that the money will be returned to me by 2-3 working days but it's been more than 8 days and the money is still stuck in mpokket. Kindly help me resolve this issue. I am not able to contact them in any phase. Their voice support is unable and they are not replying to mails. Kindly help me.

I applied for the loan on 1st April 2023.
loan is still not credited into my bank account.
M-pokket application is showing that i take the loan on 1st April.
I sent the bank statement to their email but they are not providing any response. and they are not receiving call. help line number is working but the are disconnecting the call after hearing my issue.

I paid my loan rs 2150 on 31st March . It failed and my money is been debited from my account. Then I received a mail saying your money will be credited to by 5 to 7 days. But not credited yet. It's a serious issue for me as am a student.please resolve my problem ASAP.
Thank you

I paid my loan but didn't get my NOC please give me as soon as possible. Please I have resolved my problem.
my email - pruthiraj.[protected]@gmail.com

Mpokket app shows amount is disburse in your bank but amount is not disbursed in my bank account what can I do now

I want to delete my mpokket account permanently. I ve sent a mail to mpokket about this. Please look into it

I paid the amount of 480 rupees to mpokket to extend my loan due date. But, my money got debited from my bank account and it shows failed. But, my money git debited from my bank account. Its been 3 days i didn't get any reply from the mpokket team. I raised two tickets and sent mail to the team. But, i didn't get any reply. If we have any loan they litrally call so many times coming to this they are not reply anymore. Litrally shame on mpokket team. I need my money back ASAP. Give me the reply team. Thank you

Hello Sir
Abdul Rahman here Few months ago i took a loan from Mpokket and after that i lost my job for that reason unfortunately i did not paid this loan on time and i'm getting late fee charged daily Right now i want pay and close this case if they are waiving the late fee
Please help me out if possible i will be waiting for your response Thank you...

I have paise 2120 to mpokket the amount deducted from my account but they said you have to repay it again I won't pay 2 times . I have already paid the money back to them now its there job to handle it. They can't scam people please take actions

I took a loan from mpocket and repaid it on 31/3/23 but the loan repayment failed and the amount was debited from my account. So i opened their app and the loan was still showing active in the app. I submitted a complain on phone pe as i used it for the repayment and contacted my bank any they told me the payment was done to the merchant. I tried calling mpocket customer care but no one responded. Please have a look into it...

I've sent an email to mpokket team to close my account permanently. But still they are calling me. And still they dint close my account. They are asking me to increase my credit limit. Still I dint apply for loans yet

I paid my loan amount of 1041, after that it was showing repayment under process and then after few minutes I received an email showing that the repayment has failed. I paid the loan amount through PhonePay(screenshot is provided), as you can see payment has been made to mpokket and it was successful. The amount was paid but it is still showing that loan is due and the repayment has failed

Here I got a loan of 14000rs and after 45days they call me, and ask to pay 19064rs.As a student I am unable to pay my loan, and they said they send a legal notice and recovery agent.and harras me anyone please give me a solution.as of now i paid interest almost 20k

I took a LOAN in 2022, and after that, I was not able to pay for the LOAN for 3–4 months. After 4 months, when I was ready to pay the amount, they told me to pay the triple of the amount taken as a penalty for the 4 months delay. They have abused me a lot, and they are still calling me every day and abusing me like hell. They don't CARE about call recordings and will call multiple numbers from my CONTACT list for the recovery. Per the RBI rules, Even with someone consent, you cant recover  the money from some other random guys from the CONTACTs as they have not borrowed the money. Stop harrasing the people and close your company, which is just earning from the interest money forcibly collected from the CUSTOMERs. I am filing a formal complaint against them with 37 recordings of all the calls where they have said a lot of bad things that no company says. This harassments is of next level ### and this Chinese company shouldn't be allowed in our country. Even now, after this much time, they have tanked my Cibil score for a small amount, which is pathetic, and this needs to be stopped now.

I paid my 3 loan on 29.09.2021 but I affected my cibil score and unqualified by bank personal loan. Please urgent want myl oan closure certificate and NOC

I've took which is Rs.10000/- and now I've got a notice that by adding up all the penalties it has become Rs.20000/-.
Im Ready to pay my full loan amt that is Rs.10000/- i request you to remove my penalties .