[Resolved]  Mpokket — refund money

I have done my mpokket loan payment through Paytm through my bank debit card my transaction got failed and loan payment got cancelled they dint receive any failed transaction message I to dint get any failed transaction message but money deducted from my bank so please do refund as early as possible i hve to pay my loan 7 working days completed but still I didn't get any refund frm u
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Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response
Hi Utkarsh Kumar Gupta,

Our team has spoken to you & we believe your concern has been addressed.
Verified Support
Feb 12, 2024
mPokket Customer Care's response
Hi Laxman,

Our team has spoken to you & we believe your concern has been addressed.
Complaint comments 

Comments

Dear sir/mam,

My registered mpokket mobile number is [protected]. I have submitted loan request at morning before 10 am the loan is approved but i have not received any amount till now.

Kindly help me and I am trying to contact at your customer care number but I didn't get any response.

Thank you

Utkarsh kumar gupta

[protected]

[protected]@gmail.com
We understand your concern. We would get in touch with you shortly & resolve your concern.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Hi Utkarsh Kumar Gupta,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

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