[Resolved]  Mpokket — Regarding deduction in penalty amount

Please accept my request mpokket team, writing this mail in a very severe and worst condition our place Assam (silchar) is badly affected by flood & severe rainfall over the past few days where there is no road as well as rail connectivity, communication is very poor, shortage of drinking water & no electricity for past few days, my only request is to please provide me 30% discount in penalty amount of the total loan so that i can repay the full amount now, it would be a great help if you provide some 30% discount in my total loan amount keeping in mind the above factors, as i am not in a position to repay the full amount ( including full interest) hoping to hear some positive reply as soon as possible.
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Mar 15, 2024
Complaint marked as Resolved 
Verified Support
Feb 13, 2024
mPokket Customer Care's response
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
Please DM us your registered number explaining your issue in detail & we would certainly help you.
Please DM us your registered number explaining your issue in detail & we would certainly help you.
Our team has spoken to you & we believe your concern has been resolved.

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