Myntra.com Complaints & Reviews

So I was supposed to get an exchange, we were almost humiliated by the delivery executive in front of guests. He has no audacity and doesn't know how to speak to a woman. I wonder what would have happened if my sister was alone at home. I want a written Apology from that delivery guy or I would take proper actions. Thankyou.

Hi,
My name is Irfan Ibrahimkutty.
I had purchased bata fishermen sandals and requested for a refund.
My product has not been picked up till today.
I have called your customer care and they told me to wait till so and so dates.
Such a bad service from your side.
How long i have to wait for a solution very bad guys.
I want to communicate with your senior team.
The delivery team available for pickup won't bother to take my calls even i called him several times.
I will try my best to not purchase anything from myntra because of your delayed service.
Your customer care first told me first by 11th pickup will be there now issue resolve time is 13th, sorry i can't wait.
Within tonight i need a solution.
Do connect me with your senior desk or whatever it takes.
Really pissed off
That's all

I ordered a product from myntra but received a wrong one. I asked them to return but that didn't happen and they deactivated my account. I asked them to share details and reason for that but they refused my request. My pending orders are also not completed and they have even refused me to return my myntra cash.

I had ordered nike shoes on 8 November from myntra. It arrived early (9th November). I decided to return it because it was used shoes. I requested for the return on that next day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was next day.I told corrier guy that these are used shoes then he refused to take it and told me to file a complaint.I filed a complaint After that a message was sent...

I had order a product on Myntra last month and the delivery date was 28 Nov 2021, but it got delayed and the next delivery date was 7 Dec 2021. Again on 7 Dec 2021 the product was delayed and on enquiry they told me that it got lost and if I want the product I need to re order the product and the term of payment will be COD. Finally I received the product 9 Dec 2021 when I opened my package it was found that the wrong product has was delivered. Told I again called the customer care and again I was told to wait it 14 Dec 2021 and when I requested to talk to customer care manager he refused to share his Name or employee ID so it was clear he wasn't the manager and the message was clear that they simply don't care about my issue or complaint. So basically I am charged twice for the same product and I still don't have the product which I ordered.

I have ordered Marks and Spencer pant from Myntra. The item was received but I returned it. Refund of ₹ 1, 124/- was initiated by Myntra on 19.11.2021. They send me my bank reference number, ie. 30001013241308130043750. Till today, the refund is not credited to my account. I contact Myntra many times, they told me that they already initiated and it was up to the bank from there on. So, what should I do now?

My bank account number is [protected] (Vairengte Branch)

I have order on 2nd December 2021 and it was returned on 4th December and refund initiated by dem amount was not reached to my bank account

I am a frequent customer of MYNTRA and i have bought many many products . In last few days i ordered many items. Unfortunately some products size is not fit to me or some don't have quality as per expectations. In sch cases we have no other option other than returning or exchanging the product. Now my myntra account is blocked for reason best known to the myntra team, even without informing me or giving any warning that my account will be blocked if I continue to do so and so. And I have purchased products worth 9500 in which some products are not as per my expectation and i have to return them.Bt i am helpless since i am not able to access my account as its locked.Plz help me in unlocking my account or returning the products and getting my money back.

I ordered a kurta set from libaas collection from myntra ORDER ID- 118789925586141873701 but due to some reasons i wanted to return that order so i applied for a return request on 17 november 2021 and the return was picked up from me on the same day and on that day only i received a message from myntra that the refund money will be reflected in my bank account within 3-5 business days. But after almost 5 days when i did'nt get my money back i put an query about that on the myntra app, and they replied me that my bank account details were incorrect due to which they unable to proceed the transaction and on that day only i gave then my correct bank account details to which they replied that the amount will be reflected to my correct bank account within 3-5 business days but its already been more than 7 days since i given my correct account details but no action has been taken till now . I gave my correct bank account details on 30 november but till now i have'nt received my refund money back. Kindly look into this matter and return my money as soon as possible as it is already been more than 15 days since i returned that order with order id -118789925586141873701. SHREYA GOSWAMI
ORDER ID -118789925586141873701

I was trying to do a first order from my new number. I was holding gift vouchers and I wanted to use these vouchers using my new account.
I added both first order coupon, gift vouchers and went ahead with payments. On payment app, the payable amount was without gift vouchers amount. Because of that I have to decline payment. Now the order got confirmed with COD and gift vouchers got credited to Myntra credits.
This way they have blocked the gift vouchers by putting under Myntra credits. I have to order again to use them and there first order coupon also got utilised 😃. Well played Myntra.
This is really some sort of new fraud. The loss may not be that big, these are EOD unique ways of fooling customers.
Never expected this from Myntra!!

I have raised a return request for shoes as size was not correct and for exchange my size was not available. When I returned the product original tag was their on the product and also the invoice and the pick up boy opened the package and clicked the picture in front of me and said this is the procedure but today I received notification that quality check issue. I didn't use the product and original tag was how could this be the issue when I raise complain in help centre they update the issue status as resolved they are not accepting my issue. Please help me to get my refund the product is also with them only.
Order ID # 1190320 [protected]

I have ordered sandals from myntra and i received partial delivery on 1st Dec where 1 piece of sandal was missing and i have raised the request.

I was informed that my issue will be look after before 4th December. But today is 9th December and no call has been received and issue is not yet resolved.

I am making calls every 24hrs And they are giving excuse to wait for more 24 hrs. But no proper response.

I would like to file a complaint as I have cheated by Myntra . They published an article on their app once I purchased it they did not deliver it and after raising the complaint they cancelled the product without my consent or advising me as to why the product was delayed . When I asked them to redeliver it they simply denied as the price for the product is increased and they can not do anything . Its BAIT and SWITCH . And their staff is very incompetent even the escalation team did not help me to resolve the issue.

please take necessary action against them to protect customers .

Regards
Kaushal Gurnani
[protected]

Silver Geomatric tassel drop earings not collected by the courier boy. I did return request before 10-12 days but till date not collected of return parcel.

Product returned and refund is not credited in my bank account. I have shared a stamped bank statement as requested form there team waited for money for 10days but amount is not credited on there website it show's refunded. So irresponsible team whenever you call their team they will ask to visit bank I visited bank got statement for their record still no solution from their team highly highly disappointed worst customer support to deal with fraud Myntra

I want to exchange my product but i can't just because of adress issue. I face this issue more than 2 times.

I had placed an order on Myntra.com with order ID[protected]-6436603. The item was returned but its is been 27 days that they have not refunded the money. A ticket is created with Myntra but no response is received on it:

==== Entire Ticket Details:

Issue Created
IN[protected]

Issue
When will i get my refund?
Status
Open
Issue Details
br...

My order is delayed and Myntra provides no information about when it can be expected. The expected delivery date for the order on myntra.com is shown as yesterday and there is no update to this, the automated ivr does not have an option to know the status of the order beyond what is displayed on the website and there is no possibility to connect to a customer care professional as well. This is against the right to know the status of my order, if it will be delivered or not and when would it be delivered if does?

It is the wedding season and I am travelling which means I need to plan beforehand for the dresses that I need. I can go out shopping but it would be a waste if Myntra;com delivers the order right after that and hence my complaint is just against there system that does not provide sufficient information to me, a consumer.

I ordered a pair of shoes and I have got the delivery on the scheduled day. I have opened the package and noticed that it was somewhat used and not brand new. I have created a return request. The Myntra pickup person checked the product and claimed it to be used and kept the return request on hold. I have said the same thing to the pickup person that I have recieved the product in the same condition. I just don't understand why they do not believe the customers. I just want to return the product and get my money back

I have ordered an item from Myntra with Order ID # 1190502 [protected] received the product on 6 December 2021 requested to return the item on 6th December as well the delivery guy picked up the item and later I got to know that the item got rejected because of quality issue
( The item was fully covered with tags intact no stains nothing but still rejected because of quality issues. Tried contacting the customer care but got no satisfying response.Poor ethics from Myntra