Myntra.com Complaints & Reviews

Myntra delivered a Nike jacket without tags and refused to process return or exchange.
Donated the jacket to nearby care centre as it didn’t fit me, will never shop from Myntra again.
Advice the same for everyone.

I ordered item which is received completely damaged when I opened the box. I immediately raised the return request. In return request I select reson that item is damaged which is given on Myntra application.
After few days person came to pickup returned item. But he refused to take it return.
When I called customer care they said we will arranged the return.
But on my surprise they sent message said you have to self shipped this item because your pincode is not eligible for return.
This is completely unfair they never mentioned this when I place the order. When I placed the order it says 7 layer quality check has been done. Still I got damaged item. Even for return item site has not mentioned that this item has to self shipped for return.
Even for self shipment there is no surety that I'll get refund. So I think Myntra should take damaged item and raise refund.

I bought a Jacket from Myntra ( Online market) but not got delivery. After invenstgation they are stating that the product is delivered and do not wish to proove this or show POD.
I want to take action against them.

I ordered a shrug and a pullover from Myntra for Rs.1455 on discount order number 118919400396038072201.
It suddenly got cancelled after reaching a nearest transport hub. I called the customer care and they told me that they can do nothing and reorder it. It's price hiked to Rs 2245. I just want the compensation of Rs 900 or 800 so that I can reorder it. I hope my issue gets resolved.
Thank you.

I placed an order on on Myntra app, of INR3160 which got debited from my bank SBI through net banking but Myntra claims that they haven't received, even though my bank confirms that amount has been transferred to their account with transaction id: IGAMJMWQG2. Now when this reference number is generated that means the money is surely transferred to Myntra. But they are not accepting that the amount is transferred and continuosly asking me to contact the bank or straight away ending my open issue. What is going on???? How can Myntra cheat like this?? They are not accepting due to lack of will to give my money back. I want my money back now. It's really really getting on nerves now. Contact me asap. ([protected])

I had booked 10 items. Out of which 3 items were delivered and 7 items were missing. Out of 3 delivered products, i returned 1 product and recieved refund. Out of 7 missing products, i recieved refund only for 4 items. They are not refunding for the remaining 3 items. I am continuously contacting myntra customer care since a month. Kindly help me to get my money back

I ordered a Blazer on 9th Nov and received it on 13th Nov . As I opened the product It wasn't worth it, stitching was bad, didn't fit me and the quality was worst. So after 30-45 mins I placed a return of it and the next day it was picked up. After 2 days I checked the status it said "RETURN ON HOLD", I contacted the customer care they said it will be updated. And the update was They need a barcode, but as I wasn't having the product how can I show them the barcode. So I raised a complaint again . Then they said that product quality check is failed and it ll be redelivered to my address. I shouldn't describe all the complaints but I can say that I have called them 4-5 times but last update was that it will be returned to me. I don't understand why the hell its quality check is failed, as I returned the same product and don't have a single tag or barcode left with me. I also have some other complaints with Myntra too because from my mother's ID I ordered 2 product together and only one got delivered. They didn't even return the amount of other nor delivered the product. Literally m very disappointed with MYNTRA. :(

I have ordered 7 items from Myntra, I received only 2 in one parcel rest 5 items were missing and status on myntra showing delivered for all the 7 items.

Even I called the customer care and raised the complaint for the same. But they refused to responded and said that they have sent all the items. Neither I got the money nor the items .

Very very disappointed with the Myntra. I lost my Rs. 4000 ..

Myntra is cheating innocent people. worst app ever

Incomplete order- kurta and churidar MISSING

Wrong jacket sent

Recieved product on 13.11.2021.

Placed complaint on 13.11.2021

No response yet!

My return was rejected by Myntra. I have ordered jacket from Myntra's website and received damaged one. It had cuts at folded places and at shoulders around collar. So I created a return request, and the return got rejected saying "it did not pass quality check". How come it passed when I received it is beyond my comprehension.

Technical Details -- I ordered(orderid[protected]-7431303) the Jacket on 2nd Nov 2021, received it on 6th Nov evening, opened it on 7th Nov and when realized it is old/damaged requested return(returnid [protected]) immediately. Asked to wait till reshipping of product to me, received on 22nd Nov.

When they rejected the return I created issue on Myntra and Customer Support contacted me and said the same thing(it did not pass quality check). I told them about the situation that I received it that way and they said they will investigate further once it is reshipped( which was a trap). After I received the reshipped product, I created the issue again. This time they replied in chat saying their investigation revealed it was a fresh product(which they did in 10 minutes without looking at the product) and closed the issue. I reopened the issue multiple times and they kept on closing copying and pasting the same message again and again. I contacted the customer support by calling and again same thing(saying they investigated and it was a fresh product), I shared the images of product but nobody from Myntra wanted to even look at those. I don't know what kind of investigation they did, but by looking at the images of product I received anybody can tell this is an old jacket which has cuts on upper layer(added images).

I requested a Superviser call from Myntra Customer Support and he also repeated same things which really annoyed me.

To summarize the issue, I received a damaged Jacket, I requested a return and it got rejected, I contacted Myntra Customer Support, which was no help at all. They told me to keep the damaged Jacket after paying 2k.

Please help.

I order thus shoes but pattern design is diffrent no response for my question in myntra customer care & say I'm not responsible for anything else so plz help me & return & exchange my this shoes order id Order ID # 1188186 [protected]

Don't have any money in account, do only can business, please active cod

[protected]@gmail.com
[protected]

I have not received my refund it's been more than 6 days. I cancelled a order which had 3 items in it and i have not received amount of any product. Please register a complaint.
Order id- 1189054 [protected]
Registered mobile number- [protected]
Registered mail id- [protected]@gmail.com

Order didn't got placed but money ( 1962 Rupees )is deducted from my SBI account and there has been no help provided by myntra yet.
Contacted Myntra Customer care many times but of no use, they just give virtual fake date that money will be refunded, but no there have been no success .

I ordered ba sweatshirt (Order No.:[protected]-8872101) they cancelled without informing me.
And issue they given is internal issue .I buy product on discount now price is increased . product is still available on their website they making customer fool . I want same product on same time.

My Order ID is 1188751 [protected].
I have order a blazer from Myntra they cancelled it due to internal issue but my refund has not yet credited in my account. I have complained in customer service also but they said it has been refunded and they don't know anything. I have checked in my account also I haven't received any refund yet. I am enclosing picture also for the same. Please help me in getting refund at the earliest.

I had ordered two product of IMARA wide order ID 1187187 [protected], Which both delivered on 31 Oct, but upon opening the package it found that
one product -Imara Blue Embroidered With MRP-3999 is not delivered
instead of that wrong product from UTSAV brand with L size and MRP-5999/-
was with the package

Had raised the complaint of return -which the return pick up personnel had visited to pick the same, but after seeing the UTSAV brand he said that he do not have approval to pick this.
So the return pick up not taken, further which had raised querry with app
and as suggested by Customer care uploaded the received product images also
Ticket - IN[protected].
After so many follow ups on the return, the issue closed by reverting that Myntra warehouse had shipped proper product and team confirmed sealed delivery.

But how come the product UTSAV which is also sold by Myntra received to US.

My Myntra gift card was used by someone else who bought it for 3000/- which is worth 5000/-. Myntra didnt help in finding the user, it's only me who traced the user and found all the details. The user purchased the gift card from other person who is selling gift cards at discounted rates.

The user who used my gift card: [protected]@gmail.com.
The user who sold it to krishnagarwal is: Sachin([protected]).

I am providing the evidences like Transaction report which contain transaction details of my gift card. Using this report we found the user who used it and after talking to him we found the person who sold it to him.

By mistake my amount was been refunded to mytra credit
I want refund back to my bank account
Mynta is forcing me to buy something from the platform itself
Witty of mytra as yoy can't do anything from that amount rather than buying something from mytra
Literal force.

This is very pathetic moment and I feel so harassed to write this complaint today.
I ordered this puma shoes (order id mentioned in subject) with Myntra.
When the fact is, I received a WRONG PAIR OF SHOES with a BROKEN BOX in a NON MYNTRA PACKGE.
I complained regarding the different product the very same day and requested return & refund. Where I was denied the refund 3 times.
Now tell me what is my fault?
Ordering from myntra? Trusting myntra? Or being a loyal customer to myntra?
I complained and explained the complete thing but still I am being compelled to keep whatever that has been sent to me. Now why? I have paid you from my hard earned money, I do not grow money at home.

I feel very much harassed and mentally tortured now that myntra support insults me everyday and is not accepting my return and neither refunding me my money.

Now after complaining over social media, they just logged me out of my myntra account and when called, said that sorry your account doesn’t exist anymore and it has been LOCKED due to security reasons.

I hereby am complaining to you in a hope that justice will be served and you’ll not disappoint me and get me my account back with honour and get my full money refunded to my source account at the earliest.

Thanks & Regards