NSDL e-Governance Infrastructure Complaints & Reviews

I use nsdl website to create a new pan card of my mother. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.116.20 using my debit card of bank of baroda. My balance was deducted from the bank on 10/04/2017 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status

"your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days."

I have not received my refund till now.

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
now its been over a month but...

Hello,
Pan card: bfbpr2942r
Ack no: [protected]

I had applied for duplicate pan card with changes on 8th march 2017.
Also sent the documents to pune.
On 21st march the status was
"we have received the documents with reference to your application for 'new pan card or/and changes or correction in pan data'. Your application is under process with nsdl"

The status has not changed since then.
No one picks the helpline number or replies on the email.

Please help us because we need the pan very very urgently.

My pan card address and name changes application acknowledgement number: [protected] dated 15th february, 2017.

The status showing under process, now it is more than two months we are not able to get it. And when we try to call their customer help line number[protected], we get the engaged toon all time, also sent request/reminder mails to [protected]@nsdl.co.in but no response. Please help us, we are totolly not able to process any activities of our business without it.

Levy of exorbitant demat charges
M
Motor trade supply co.

Reply|
Yesterday, 3:21 pm
[protected]@nsdl.co.in

Ref:d p id 300360, client i d[protected]
Motor trade supply co.


Reply|
Today, 3:08 pm
[protected]@sebi.gov.in

Sir/ madam
Text of the letter sent to sebi
Further all my divedend cheques tobe retrived of the shares i am holding from 2010 please advise and action against standard charter securites for their lapse / carelessness.

I write to inform you that i am holding above named a/c with m/s standard charter securities since 2004 when the demat charges were rs200/- per annum only.
Later they increased to rs 600/-
Further in 2012 to rs2000/-
In 2014 to rs 4000/-also in 2015.
One can notice from my account no trasactoins were done during 2010 onwards till date.
Also no intimation reached undersign as inspite of giving letter wrt change of address though acknowledged on 18/07/2011
Did not take any action and in the pretext that their form should be filled and sent kept the matter in abeyance.

I do not know whether sebi has any control towards the loot done by mnc, once the customer comes into their grip extracts money like ancient money lenders or worst in connivance.

Further they also closed my saving a/c with them in 2010 without intimation and because all the divend cheque received though written in instructions were not deposited increasing the client hardship

Complaint ticket no. Of standard charter securities is ticket i d 166146 & ticket i d 166247

Vide this letter i request
1) waive considerable demat charges wrongly charged due to their error
2) several dividend cheques tobe renewed by suitable current dates
3) instructing them to close my demat a/c without delay
4) you may get the same verified by nsdl
Yours truly
Diljeet shah
Correspondence address: 1) nav natraj, 2nd hasanabad lane santacruz west, mumbai 400 054
2) the motor trade suppply co., 516 s v p road, opera house mumbai 400 004
Mobile [protected]

I had applied for pan using e-kyc facility (Aadhar card based authentication) on 16/04/2017, acknowledgment number : [protected].
On completion i received this message,

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i check my pan application status...

Application for pan card was made on 24/03/2017 application number [protected]. documents received by nsdl and confirmed that the same is received on 30/03/2014. but still date pan has not been received status shown as documents received and application under process called the call center but in vain pending for more than 15 days. call centre lines are always busy number 27218080 is always busy unable to connect

I be submitted my change in pan card.. Bt due to i don't have documents which was asked by your side.. And by mistake i ve paid the amount.
Your pan card application - reference number[protected]
Dear mohammad,
Thank you for choosing emudhra pan services
Attached is a copy of your pan card application form with reference number[protected]..
So pls sir refund my amount..

Sir, i ve submitted my change in pan card..bt due to i don't have documents which was asked by your side..and by mistake i ve paid the amount.
Your PAN Card Application - Reference Number[protected]
Dear MOHAMMAD,
Thank you for choosing eMudhra PAN Services
Attached is a copy of your PAN Card Application form with reference number[protected]..
So pls sir refund my amount..

Dear sir (S),

I, vijay kumar bharti s/o krishan kumar have applied for obtaining fresh pan no. Dated 7th march, 2017 against the acknowledgement no. [protected] and still the status on your portal showing"

Your application is under process at tin facilitation center.."

Further when i am trying to call on your helpline nos. As given on your portal, no one receives the call and the status still same as above.

It is more than a month going to be lapsed, i indeed need a pan no. For further necessary actions.

Kindly do the needful and dispatch the same as soon as possible.

I shall be highly obliged and the screenshot of pan acknowledgement attached herewith for your necessary actions.

Thanks & regards
—
M/s deepak dhir & associates
(Company secretaries)
Add: g-17, anupam commercial complex, plot no. 9-10
A-block, paschim vihar, new delhi-110063
Contact no. +91-[protected],[protected]

I have applied for many pan card on 3rd march 2017 on nsdl and payment is also successfull. But from last 45 days it is showing me the same status that application is received and under verification. In fact it has become much more than 40 days. Going to be a 1 & off month almost. I am in urgent need of pan card. Please help me out with this. Its really really urgent. Even the customer care numbers provided on their website is not working and i have sent them many mails also. But no reply. Either give my money back or issue me my pan card asap. Please help me. Please help to get the card

my customer acknoledgement no is -

names ack no
shashidhar c l [protected]
palakshappa [protected]
srinivas n [protected]
karunakumar j [protected]
darshini c [protected]
swathi h [protected]

Pan Card number- HPDPS4253G
Acknowledgement number [protected]
Consignment number- EA[protected]IN
Name-Rahul Sharam
Mobile number [protected]

My pan card must be delivered on 9- march-2017 but unfortunately it's still not delivered
Sir/mam kindly plz put your attention on my complain...
I am facing a big problem without my pan card
I can't open my saving account without pan card...
That's why am not getting my salary
Plz see this complaint

I have applied for pan card and now status is showing " income tax department (Itd) database shows that you may have been issued pan in your name.

1) acknowledgment number : [protected]
2) name : farzana khatoon
3) father name: absarul haque
4) category : individual
5) date of birth:[protected]
[protected]@gmail.com
I need pan card number urgently. Please could you tel me the further processing. And how many days is take to generate the pan card number?

I took pan card from 'panipat (haryana) around 9 yrs back, now i transferred to my native place also I have applied for correction, but my Jurisdiction was not changed, can you please transfer my jurisdiction to as below,
ward-ward 27(1), haldia.
area code--wbg.
ao type- c.
range code-176.
ao no-1
This has created immense troubles in my legal works .
Kindly change my jurisdiction address from 'ward-3, panipat to haldia as soon as possible.
PAN Number: aoxpb2034g
Email Id: [protected]@gmail.com.
Mob-[protected]

This is Ramraj Singh..I have applied for new pan card on my acknowledgement number N-[protected] on date 30.03.2017.
18 days back i applied ...
I am checking my pan card status at NSDL status track.

Present status is:- We have received the documents with reference to your PAN application. Your application is under process with NSDL.

We also send a mail for further quiry but no respond from NSDL team.

This status is unchanged since 18 Days.

Pls make it fast...I need pan card ..For my job process

My mother has applied for new pan card vide ack no [protected] in feb 17.

All documents has been received by your office on 25 feb 17.

Till now the online status showing the following-
"we have received the documents with reference to your pan application. Your application is under process with nsdl"

my mother have to give her pan in bank and it's been two months since she has applied for the pan nd till now we are still waiting for the pan.

If nsdl would take this much time then what is the need for online application process. This process is snailed pace slow as compered to the earlier offline process.

Also, one more thing i want to highlight that on calling the nsdl helpline, it keep on saying that line is busy. And already i have already send multiple email to their official email ([protected]@nsdl.Co.In), but, nsdl not even answered once.

I want to know why there is delay in the process.

I use NSDL website to create a new pan card. Temporary Token is [protected] . I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116 using my debit card. MY balance was deducted from the bank on 16/04/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days. This problem arises due to their OTP verification failure. So till not reflected in my account. So please I want my detected money. Why because I am already applied physicalmode so I want detected money . they have to close their webiste if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change. Thank you.

Paid fee online by debit card for PAN Correction, Already got Transaction No.[protected]. But can not get acknowledgement No. Transaction status shows -


You were trying to make payment using Citibank / BillDesk Payment gateway, but your transaction could not be processed due to failure in response from the gateway. Hence, you are requested to kindly proceed with the application through the link https://tin.tin.nsdl.com/pan/changemode.html,...

Acknowledgment Number : [protected]
Name : ROHAN RAJANIKANTH CHIKMAGALUR
Pending way since long. Have called them so many times and the only reply I get is to wait for 3 to 4 days which has converted into months now.
Hope there is some resolution soon. The govt claims to have been on fast track mode on 1 end and the ground reality is different.

Dear sir my name is abdul ahad ansari my pan card no_BDBPA6333F .dear sir maine date of birth ke corecction ke liye 11/02/2017 ko apply kiya tha jis men maine id proof men driving liacence lagaya .mere mobile pe massege aaya ki 28/03/2017 delivrey ho jayega .IM-NSDL TN Ke through massege aya jo is tarah tha...data update for pan BDBPA6333F .Card sent by post AWB ..EA[protected]IN...expected del date...28/03/2017 ...lekin main intazar karta raha ki postman call karenge ya pahuncha denge aaj jab india post pe chek kiya tab pata chala ki ...woh retern bhi ho ke ja chuka hai woh bhi item del missnet likh ke ...jis men meri koi galti nahi kisi tarah ki in se jura apply kiya form ki recipt aur is men lagaya gaua docoment and india post se track kiya hua copy ki kis tarah post office kate hain ..mera ghar phulparas so men ata hai aur kis tarah 4/5 so men mera pan card idhar se udhar hota hai...so sir please re sending my pancard my permanent addres ...AT_BARHAMPUR.PO_BARHAMPUR_VIA+PS_PHULPARAS.DIST_MADHUBANI, BIHAR.PIN_847409