NoBroker Complaints & Reviews

Please note I raised complaint on June 2, as no reply on this I am raising new complaint.

As per agreed no refund has been done for bed and wardrobe, plus agreed 20% of penalty also not done. Now your team giving excuses and not replying about refund and when I told further i need to go to consumer court, they reply that they also have legal team, is this way to give reply?

I waited almost 1 year, now after giving all support and its not done, just asking new dates. So request to give refund and penalty or else further need to go to consumer court as failed project for full refund plus penalty. As I waisted my time and money plus from society I got complaints for Nobroker keeping material without informing.

I was purchasing online Samsung ear bud on 17.6.23 during payment I have entered My debit card details and have received OTP and below amount debited from my account.

038014 is OTP for transaction of INR 18436.24 at NOBROKER T on 1413 OTP is valid for 10 min. PLEASE DO NOT SHARE WITH ANYONE - Bank of Baroda

Have raised a complain to bank of Baroda as well on cyber crime for these fraudulent and consumer complaints as well so may I request you to kindly resolve these issue asap as it’s big amount for me.

1. Earlier 4 months back they kept wardrobe doors in stairs of society without informing me or society
2. Now they kept bed top which has issue, people came to pick when i as not there, as per there request i arranged keys. They took what they want and kept main bed top which is heavy in main passage, due to which society not cleaning the floor.

This is unprofessional way to deal.

I am raising this new complaint as no update from earlier.

Firstly i made a big mistake by choosing no broker for movers and packers,
They have all fraudsters as their vendors (Completely outsourced nothing in-house, they don't even verify the transport vendor before taking then on board) mr. Vinod +[protected]Report spam if you receive calls from this no.)
The team of no broker
Mr. Amit singh (Amit. [protected]@nobroker.in) the so called irresponsible manager (Who doesn't even bother to reply to your mails, nor can you access him over phone)

The nightmare starts...
The vendor arrives with a small truck (Don't call it as truck) instead of dedicated vehicle as promised by no broker team while taking money and booking.
The vehicle was not big enough to fit in all my house hold stuff, which was left down of the road lying till the new vehicle arrived.
The other vehicle arrived was an make shift arrangement (That is the stuff got picked and taken to godown thrown there with roughly handling and damaging all the goods there)
The day of arrival after multiple follows.
As soon as the products arrived the vendor asked for 100% payment to be done before unloading)
The goods unloaded were fully damaged once shown to the vendor and vendor says to inform the nobrokers team they will do the necessary refund)

Part2

Useless no broker team
Multiple calls, multi mails (With only apologies replies from them from multiple different guys with common mails id [protected]@nobroker.in with no resolution) multiple to the customer care your dedicated manager is never in seen, every time there is different executive who tells they will come back, escalate it to respective team with no resolution.

Part3

The team will direct you to insurance (Another useless team
Ms lavana (Lavanya. [protected]@ext. Iffcotokio.co.in)
Mr. Manikantan (Manikantan. [protected]@iffcotokio.co.in)
They kept on asking multiple photos, multiple forms, multiple documents.
Without even verifying first reply of rejection was that information is after 48 hrs of damage (Where was it was done on the same day itself - (No reply from no brokers team when asked to confirm on deliver date which was shown on the document (All the screen shots and documents were provided by me only later)
When proved to them that they are wrong with this rejection reason with all the proof they came up with another second reason for rejection (Since their first reason was clarified)
However the insurance company is marked the mail to no broker manager mr amit sign (Amit. [protected]@nobroker.in) who is not bothered to reply. Irrespective they seems like want to avoid giving claims some or the other way.
However what happens to vendor who done all the damage of the good taken all the money and isn't picking calls now, why should i bear the loss of goods? No broker should refund by collecting it from the vendor... I'm not letting this go just like that i'm taking this up legally so that others should be cheated like this as well...
Regards,
Saleem
Mb [protected]

I opted for premium service of rs 24999 on 5th June. Yet no service or money has been refunded

I had purchase no broker super money back plan on 5th June Rs.24778. the plan was activated for 1 days and they assigned me the RM as well but suddenly i receive a call stating they cannot provide the service. They asked me degrade the plan i opted or take refund.
I preferred taking refund.

Till today no support team has actual update on status of money.

This was direct UPI payment for refund. They commit it will be refunded in 48hrs but still no money no service is available to me.
Request you to take strict actions in this

1. My household goods are picked up by nobroker partner, from Bengaluru to Nellur Karnataka, after multiple followup

2. After 15 days half of the goods are delivered at in Kalaburagi and self kept in rented place to wait other goods

3. Again After 30 days balance half goods delivered in same place and agreed to deliver the total to actual destination in 10 days and they agreed to pay the rent total charges

4. After 10 days no response and went many days than go lt email stating can't deliver to destination and we are giving refund of 2000 and balance payment no need to pay they said.

5. After many days no response from nobroker

This is with regards to a movers & packers service that I had booked through Nobrokerhood for the 01st of June 2023.

I had a very poor experience. To start with :
1) They have damaged our wall while moving stuff and were extremely unapologetic about it
2) The AC vendor provided by Nobrokerhood also damaged the wall while fitting the AC and didnt even bother to inform us about it.
3) While packing our stuff, they were not letting us supervise, kep on saying please dont stand here - its disturbing us
4) I had spoken to the movement manager about unpacking stuff too as while packing our stuff, they were not packing it properly, they kept on dumping it, as a result unpacking would get more difficult. The movement manager had promised that they will unpack too (ofcourse at an extra charge that I was ready to pay) but they just denied unpacking. As a result, it took us really long to unpack. When we finished unpacking the next day, we realised that they have misplaced lot of our small stuff including a very expensive dinner set by corelle. We received a call from Nobroker the next day for feedback and i informed them about the same. They said they will come back and I have never heard back from them.
5) They damaged our TV while shifting too. The display is a issue now. They didnt pack the TV inpite of requesting them several times
6) After they finished their job, they wanted a tip and since we were not happy with the service provided, we decided not to tip them. They started saying things like - kitne bade building main rekhke bhi gareeb log hain
7) When we confornted them about the same, they started using abusive and dirty language pretending that they are talking amongst themselves but it was directed at us.
8) They misplaced the washing machine pipe
9) I had to pay an additional 1200 for the boxes, the boxes were extra only and only because they were not packing stuff properly and just dumping it.
10) I had taken insurance too, please let me know what all can be covered in insurance.

I had taken the Owner Money back plan worth Rs.7669 on 11-Oct-22 and I was informed that the house would be rented out through no brokers within 60 days. If not, I would get a full refund.

1. The house was not rented out through NoBroker within 60 days (11-Dec-22)
2. I found my current tenant from another source and the house was occupied from 07-Jan-23 only
3. During 60 days, If I got any tenant from NoBroker, I might not request a full refund. Even, few tenants visited through NoBroker, initially agreed to occupy, but later due to personal constraint, they dropped off. Even few marriages are getting dropped during the last minute after proper engagement, wedding invitation printing, marriage hall booking etc., but, you would have seen marriages called off during the last minute. For them it's not possible and required to apply for Divorce (since, the marriage called off before Registered Marriage).
4. Similarly, If I got a tenant, I would have produced a Rental Agreement. Even, I informed my CRM that the talk dropped off, he insisted that I produce a Rental Agreement. Without a tenant, how could I produce a rental agreement? I could produce RA only after getting the tenant. Hope you understand the logic behind it.

Even, I asked the NoBroker team to go and verify the home, which was still Vacant for more than 75 days. But, they did not respond.
Moreover, I asked them to provide bathroom cleaning service on 05-Jan-23, since my tenant planned to shift the home on 07-Jan-23. No response.

I still didn't get a proper reply from the NoBroker team...

Beware of NoBroker.com tenant/owner service plans

Attention all renters and owners! If you're considering to take services with #Nobroker, I want to share my experience with you. Unfortunately, I've had a lot of trouble with the amenities promised by this rental brokerage company.the property rented to me is personally managed by #nobroker

Specifically, I was promised car parking, housekeeping services, security, and power backup. However, these amenities have not been provided as promised, and it's been a major inconvenience for me and my family.

I've tried to resolve this issue through communication with #Nobroker, but so far, I haven't seen any improvement in their services. As a result, I want to share my experience with others who may be considering to take services with this company.

As part of rental relax plan they will do deliberate miscommunication on amenities and rent out the flat to you .you will be spending lot of efforts and money for moving in to new flat.after moving you will find amenities completely missing out in flat.if you complaint to relationship manager about missing amenities, they will team up with owner and make sure you suffer a lot and torture you mentally.they will ask you to vacate a house without compensating you and they will hire people to threaten and bulldoz you to stay silent in same flat or vacate the flat immediately.

If you're looking for a rental brokerage company that delivers on its promises, I would recommend looking elsewhere. As renters, we deserve the amenities and services that we're promised, and it's important to hold companies like #Nobroker accountable when they fall short.

Please share this post with others who may be considering working with #Nobroker. Together, we can help ensure that renters get the services and amenities they need and deserve.

#nobroker #bannobroker

I opted for Buyer's Paid Service and was assigned Ms. Nandini as my Relationship Manager.

While I don't have complaints against my RM, the attitude and approach of other RM. s representing Sellers and Field Relationship Managers ( whose job is to facilitate buyer seller meeting and property inspection) had been pathetic.

They kept cancelling property inspections several times without any communication. I got to know of cancellations only after reaching the property and that too only when I called to check the whereabouts of FRM.s who were supposed to be available at the spot.

When questioned about lack of timely communication, their reply had been very casual with 'take it or leave it' tone.

Even my attempts to share my concerns with senior management has been futile. They flatly denied existence of any grievance mechanism and refused to share contact details of senior management. Instead, they connected me with another RM or the so called Team Lead to vent my anger instead of making any serious attempt to address my concerns or to improve their service.

Overall a very bad experience given by Sridhar, Karthik, Suhal/Suhas- all Field Relationship Managers and Sunil, Dhanush & Divya- RM.s representing sellers.

Date: 6 June 2023
NoBroker charged me fees of INR 9, 999/- for their services but did not pick up my calls post that. I was also promised a contact of a relationship manager but did not get that either.
I need a full refund

I have registered service for AC Gas filling on 1st week of April and duly amount has been collected even before the service given post that there are 3 times there was a gas leakage and since 15 days, AC is not working and no response from your repair represntative, Customer Care and Escaalation depts. (HS[protected]

such a pathetic and fake service that when you are charging a certain amont and claims to give warranty of 60 days than why dont you give service and if you are unable to give service than why dont you refund the amount immedately so that we will chose better service provider rather than you.

such a idiotic and fake commitments your customer care people keep giving doesnt stand at all. pls refund the amount.

Regards
Mahesh MK

They are a fake, irresponsible, full of deceit, and evasive bunch of people.They are parasites who survive on your hard earned money.They will brazen out with you and force you to accept that all is your fault.
There is no supervision, no quality checks and it all depends on those workers who come to paint.Those painters can't read what is written on top of the paint box, and they dilute it as per their own free will.As the owner cannot be with them all the time, and no supervision from No Broker, the painting depends on the mercy of painters.
They quote 70 percent more than the actual cost of painting and then give a discount of 30 percent.Ultimately you will end up paying 40 percent more of what you would if you don't hire them and get in done yourself.
They don't deserve a penny extra as they will do absolutely nothing for you
Over that, they said that no where in the application, have they said that they will supervise.Then why the hell pay them?
Please don't take any services from No Broker.Who ever reads this should pass it on to others and ask them to do the same.
I lost my hard earned money, but others should not fall into this deceit.The whole process is a sham.

Family already staying in flat since 3 Rd june 2023
Have not gotten rent and deposit for the same.
Please refund my 6000/- of cpms plan.

I took an apartment, and I paid the token amount of Rs 60, 000/- to Nobroker. Nobroker team told that it will be credited to Sellers account within 6 hours, but they did not credit to seller. Later they told that it will be credited to sellers account during registration time. But they did not credit to seller's account even at the time of registration. Another thing is, they gave invoice with the name of seller for the 60, 000 amount which I paid instead of my name.

I paid extra Rs 60, 000/- with high difficulty at the registration time. I called multiple times and I mailed them multiple times but they are not refunding my money. Please take action on this and refund my amount

Hi,

I have opted for Relax plan with NoBroker including taxes it costs 3538.82 on 03-Jun-2023. They have assigned with dedicated RM and RM has scheduled the visit for some of the property and the owners of the property not allow me to have a look. It make worse, I'm very much more than the RM assigned to me, why I have to pay for that? Also, I have visited almost 10 properties by my own with roaming itself. I'm also trying to reach the concern team through there chat, call, email and whatever the available thing but no one is ready for shorting down the issue.

Hi,
I have taken Rent Agreement and Police verification service from No Broker on 29th My, i am following up with them from last few days to have my register agreement completed but from last few days they are tossing me from here and there and not serving we, please help in getting my money refunded as they are not in position to serve

Invoice Number KA23RAI-6658
Invoice Date[protected]
Order Number[protected]_RA
Order Date[protected]
Final Payment -LL-4639918
Total Amount Paid - 2887.00

I have booked for a registered rental agreement execution for my Pune property, situated at Flat No-1403A wing, Yashone, Hinjawadi, Pune. I have paid an amount of Rs-4458/- on 17.05.2023 and it was said to be executed in 3 days. RM assigned, his name is Rifan but after so much follow-up and struggle, the same not yet executed rental agreement. My tenant is facing lot of issues due to unavaibility of registered rental agreement. I wish the same to be executed immediately and culprit behind this must be punished.

Regards
Rajesh, [protected]
[protected]@gmail.com

Fraud Company (NoBroker)

Fraud Company, Not refunding money as per their commitment, Everyone in NoBroker team is lire. I am very frustrated with there services.