NoBroker Complaints & Reviews

Beware guys, don't get fooled by the name and services.
The team runs a great scam and let me tell you my ordeal with NoBroker and their services.

I booked their packers and mover services and was promised zillions of things -
1. you will have a dedicated relocation manager : Someone who will never contact you and you will chase them all the time.
2. You will be offered a cheaper price - but the scam begins by this
3. You will be offered all sort of customized services etc. but at the actual packing time.. None will happen.
4. Someone from a third party vendor will come and do the job as per their wish : And no broker claims they have trained them
5. They would not even have fragile stickers to protect fragile items and glass crockery. They throw everything alike into the truck!
6. You will be asked to buy insurance for the main items: But when packing is done they will ask you to spilt the same amount for every single pick packed be it even a box of bedsheets which will reduce the insurance value of your valuables which you added considering they needs an amount for major items like - Crockery, glass, furniture, other valuables.
7. Then again you have to chase for the updates on your good and their status as app won't show any updates on the progress.
8. Finally, the goods arrive and there are damages - so you contact the team and they ask you to fill a form with the details.
9. Now you will be sent another email to fill the same details.
10. Then you are asked to provide the repair estimates or replacement charges for the completely damaged goods.
11. Then you are asked to give images, pricing and details again.

After you are done with all this you will again chase the team for an update on the insurance claim.
And then the best part from the insurance providers -

1. We do not cover crockery and glass item damage and this is sneaked in some part of the insurance document very cleverly and never disclosed to the customers initially
2. Then they make a estimate of repair and replacement as per their assessment for other good ~ 2500 and add a note that as per the policy a min of 2500/- will be borne by the customer as a part of the claim and your claim is 2500 so all goes NIL. And all this again sneaked into the policy which is never disclosed till the end right from the purchase of insurance or services from No Broker.
Then you contact the insurance team and they say read the doc and check with No Broker.
No Broker supervisor or support team says sorry insurance team and doesn't respond back!

I didn't have much of damages which was good but to get the claim for whatever they did has become a tedious task now.. Want to ensure

1. NoBroker and Insurance company authority be aware of the of the SCAM you are running in the pertext of insuring the goods you move
2. Let the world know who they cheat you and make you run for the damages they do
3. And lastly want someone to look into having a fair inspection and providing my claims to the damages done by the packers and movers, No brokers as per the actual costs.

I had done a booking for my aged parents for a premium service. I was told at the time of booking not to worry their people will take care of everything. After the booking was done I didn’t receive any call or msgs until an evening before the shifting just to give some information( but important info wasn’t given about the vehicle and nobody came to check the things that needs to be packed ) So on the day of shifting the people came at 8:30 whereas the timing was 9am, they got a small tempo to do this shifting … shifting of a 1 bhk..we were almost stranded and No brokers contact number doesn’t work.. it goes into recording and they only communicate through chat.. we all were so frustrated esp my aged parents and to top it the supervisor of No Broker asked us to cancel on the day of shifting… he was very rude .. I went through a hell on that day!! Would never ever want anybody go through this situation.. these guys are irresponsible, unapologetic and untrustworthy! I was told that I would get the advance refunded but that never happened!! So please don’t trust No broker if you don’t want to experience the same!!

Also after all this, these guys called for a feedback and I explained everything to them and they assured that they would process the refund since it wasn’t processed by the previous manager, just an email was sent by her.. still after this call nothing happened! They even assured that strict action would be taken against these guys .. again a Big Lie.. these guys are Bogus and Big Bluffmasters who know how to toy with the emotions of their customers.

To Whom It May Concern,

I am writing this complaint regarding the unprofessional and unethical behavior of Nobroker. I used the services of the company on 9 Mar, 23, and made a payment of ₹4000 the same day. I returned the cartons within a week, as per the agreement, and requested the return of my security deposit. However, even after two months, I have not received my security deposit.

Despite repeated attempts to reach out to the company's customer service representatives, I have not received any satisfactory response. On 13 Apr, 23, I was promised that a refund had been initiated, but there has been no update on the same. It is extremely frustrating to be kept in the dark about the status of my refund and to be denied my rightful money.

I feel cheated and mistreated by the company's unprofessional conduct, and I have no other option but to approach the consumer complaints forum for justice.

I demand that the company return my security deposit immediately and pay me compensation for the mental and financial harassment caused by their negligence and unprofessional behavior.

I have attached all the necessary documents, including my booking ID (HSPM[protected] and payment receipts, to support my claim. I request you take strict action against the company and ensure that my refund is processed.

Thank you for your attention to this matter.

I had done a booking for my aged parents (senior citizens) for a premium service. I was told at the time of booking not to worry their people will take care of everything. After the booking was done I didn’t receive any call or msgs until an evening before the shifting, just to give some information( but important info wasn’t given about the vehicle and nobody came to check the things that needs to be packed ) So on the day of shifting the people came at 8:30am whereas the timing was 9am, they got a small tempo to do this shifting … shifting of a 1 bhk..we were almost stranded and No brokers contact number doesn’t work.. it goes into recording and they only communicate through chat.. we all were so frustrated especially my aged parents and to top it the supervisor of No Broker asked us to cancel on the day of shifting… he was very rude .. I went through a lot of stress on that day!! Would never ever want anybody go through this situation.. these guys are irresponsible, unapologetic and untrustworthy! I was told that I would get the advance refunded but that never happened!! So please don’t trust No broker if you don’t want to experience the same!! These guys call you to take the feedback and assure you of everything but nothing happens… they are bogus.. Big Bluffmasters!! I even received a mail confirming that the advance would be reimbursed but that was just fake nothing has been processed.. so don’t trust these guys!!

Hi All,

Let's begin my story(a very pathetic experience). Booking Id: HSPM-3857544

Highlights: Wrong vehicle suggestion by NoBroker, Vehicle Breakdown, Bag forgot inside breakdown vehicle, Broken Furniture.

1. Vehicle Breakdown at the deserted location after choosing the shortcut. It was stalled over there till 6.30 pm from 1.00 pm. After knowing this I felt so stressed and also worried about the security of my goods. The worst part happened at 6.30, they changed the vehicle and even more stress about my electronics stack order(Monitor and screen kind should be on top. I was taken care of order while loading at my home). They booked a porter and the vehicle top was not covered. He informed me that the vehicle top was not there and he bought a new plastic sheet to cover it. My stress levels are increasing by knowing this and started worrying about the items in the vehicle.
2. At 9.30 PM They forgot the bag which is in the driver's cabin while transferring the goods from the broken vehicle to the porter's vehicle. I asked him about this and he pointed out that, it was my mistake as it was given at the last minute while the vehicle was started. Huh... really? I asked them to get that bag as soon as possible as I need some puja stuff in it which I required by morning for house warming. The supervisor said that he will get it by morning to the bus-accessible place and I need to go to that place and get it. I said okay for that on humanitarian ground as these people have been working since morning. You can see the trail mail of this that I reported the incident to NoBroker.
3. Next day At 8.30 AM I received a call from the manager and I have told to go to the vehicle breakdown place and get the bag myself which was around 20 km to fro distance. As I'm in need of that bag(Adding please sorry to each sentence will not be acceptable at all places), without saying anything I went myself and collected the bag.
4. Computer Table missing, later in the evening, I found that they left the computer table at the source by confirming with the owner. I called the manager to get that computer table as they missed it. That one was listed in the inventory. This time also he pointed at me that I need to check the complete home while leaving the house. Yes, I did that, I informed a person(Chotu, they called him with this name) to put it in the vehicle. Later, he suggested that I should book a porter and he will pay INR 300 but the actual cost is around INR 700. That is also not happened with them and the booking is also not closed yet. 5. Cot Broken. This is in the other inventory I mentioned. The head storage part was broken and I too. Opened the NoBroker application to file a claim and the website is not accessible, I attached the screenshot for reference and called customer care about this and The first guy listened to me, and after that nothing was happening on that. Each time I can't call to care and tell the story.

*Mentioned times are not exactly may be around to that time.

JUST FYI, I paid some extra amount for the premium for bubble wrap of all items, and that manager asked me few papers and did that premium wrap. Seriously? He used bubble wrap for 5 % of the items. Please find that all images are self-explanatory.

I HAVE TAKEN THE INSURANCE, BUT NOBROKER FAILED TO TAKE IT TO THE INSURER HENCE I AM UNABLE TO CLAIM THE INSURANCE.

WHY SHOULD I NEED TO SUFFER FOR EVERYONE'S MISTAKES? PLEASE DO REPLACE MY COT AND REFUND MY PAYMENT TO NOBROKER AND ITS PARTNER.

I am seeking a house in Gurgaon, thus I paid for a membership in which I got 50 contacts to visit and dedicated RM but still I didn’t get a good property because their dedicated teams didn’t work properly.

They have uploaded fake photos (accepted by owner itself), wrong information is updated on the website, owner (owner cum Brokers) is asking for amount before visiting the property, and dedicated relationship manager is...

Still i dint get any solution for my refrigirator and washing mechine damages

am nobroker customer on 28 march 2023 bokking id HSPM-6854814
then the come and wist and started to pack after paking the told me some product are extra so you need to pay for it per box 1000 rupees
finaly i agreed that rate of 4000 only for 13 etra box

thats y the make seviour damage to my products and they didnt gives any proper responce

still am waiting for any responce form them if there are not ready to pay my damage cost means please inform me

i will repair and use it

but they didnt respond

what shoud i do
i cant wait for long becuse these are daily using item so i need to use that

so please consider the mail and give me a solution..

i too having issurance also still i dont know why you force my to take insurance

please help me to claim or give me a repley dont waste the time we are like this and never pay for damages

Hi,
My Name is Sachin,

This complaint is regarding the unauthorized transactions that took place using my ICICI credit card on 29th of March 2023 through NOBROKER TECHNOLOGIES.

The transaction mails/messages were as follows:-

First Transaction: @ 19:57
INR 24, 431.06 spend on ICICI Bank Card XX1017 on 29th Mar-23 at NO BROKER TECHNO, Avl Lmt:INR ******* @ 19:58
---****** is the OTP for your transaction of INR Rs. 24, 431.06 at NOBROKER TECHNOLOGIES on your ICICI Bank t Card ****. Valid for one time use. Do not share it with anyone.

Second Transaction : @19:58
INR 24, 431.06 spend on ICICI Bank Card XX1017 on 29th Mar-23 at NO BROKER TECHNO, Avl Lmt:INR ******* @ 19:58
---****** is the OTP for your transaction of INR Rs. 24, 431.06 at NOBROKER TECHNOLOGIES on your ICICI Bank t Card ****. Valid for one time use. Do not share it with anyone.

I got mails from ICICI Bank Card alert too.
Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed Cyber Crime Complaint on line about the e-fraud.
Kindly help me in this.

As per false assurances from Mr. Abhijit from sales team, we booked home inspection service on 22nd April 2023 as he confirmed booking slot available on 23rd April at 12 pm. On 23rd April noone called for home inspection
Nobroker trap customers by giving wrong information, they take money & then stopped picking up calls . Is this way they cheat customers.Thank god we have not booked any advance services from nobroker.

I need my refund immediately from nobroker else i have to take legal action against nobroker.Hope you will provide me my refund asap.

please dont take any services from nobroker, they are trapping & cheating customers

Hello,

I boked home inspection from nobroker through Mr. Abhijit on 22nd april 2023. I was given assurance that inspection will be done on 23rd April . Noone even bothered to call after taking money for the same.
I am still waiting for response from nobroker.
From morning i am calling & no response from nobroker team
I dont need no broker service . Pls. provide me refund immediately.
Nobroker is cheating customers, fooling them by giving false assurances.

Once they take money, they disappear.

Hi No broker
I am Requesting u on 20th April 2023 for Ac installation and services your timing is 7 pm but executive come at 8-30 pm due to heavy rain.. So that time no body available at home.. Kindly return my paid amount 1959/-

Dear team, I've bought property expert plan from nobrokers on 26feb 2023 which is valid for 3 months. When the customer service person called says there are many properties with suiys your requirements please buy the plan to help you. After RM assigned, he mentione the properties with your requirements are very few for which I need to write many emails, talk to their managers, etc which is a mental torture.

Due to my hectic...

For your reference, below are the summary of transaction(s) details:

1. Rs. 24, 431.06 transaction no. 166066 with customer ID NOBROKER TECHNO on 29th March 2023

2. Rs. 24, 437.14 transaction no. 866145 with customer ID NOBROKER TECHNO on 29th March 2023

Booked an inspection for 19th Apr 2023, paid Rs 300. Service guy told gas has to be filled. He filled the gas took Rs 2500 upfront. Now today, that is 21st April 2023, I can hear hissing sound from ac and no cooling at all. I have reached 3 different customer care personnels all saying concern team will call back in 2 hours. But nobody is calling back. Please suggest how can I get my ac fixed or a refund.
Booking id : HS - 6771108

I have taken Home Renovation services from No Broker on dec 2022 and this was my big mistake in my life i have paid money as well asper No Broker team one Project Manager will assigned for you project and every day they will visit your site but from starting to till date, in starting in a week one day they have visited in site. But from last month feb to till now no one visited to site and work also stopped. at least work is going on, but work is stopped when i have check with Project Manage and Area manager after 24 hr will receive msg saying that will check and update you when i have check with Project Manage, they are not receiving my call when i have try many times then he received my call and telling i am not free. i am very fed up with services which i have received form no broker i have paid amount in lac and i am getting this service if they are not doing anything please return my money
My Coctect [protected]

I have taken Home Renovation services from No Broker on dec 2022 and i have paid money as well asper No Broker team one Project Manager will assigned for you project and every day they will visit your site but from starting to till date, in starting in a week one day they have visited in site. But from last month feb to till now no one visited to site and work also stopped. at least work is going on, but work is stopped when i have check with Project Manage and Area manager after 24 hr will receive msg saying that will check and update you when i have check with Project Manage, they are not receiving my call when i have try many times then he received my call and telling i am not free. i am very fed up with services which i have received form no broker i have paid amount in lac and i am getting this service if they are not doing anything please return my money
My Coctect [protected]

I booked service for painting and repairs inspection.
Money was deducted, but no one visited.

Called multiple times and there was no proper response.

I took Seller Postpaid Super Relax Service from NOBROKER for 58411.18 INR for selling my flat in Hyderabad.

However, they deducted 60000 INR and are not refunding the balance amount. No one is taking the responsibility.

Date of the money deducted: 12.12.2022

I am expecting the balance amount refund.

I booked a slot for movement but due to some reason I have cancel it.

I got a notification that my money will be refunded by 17/04/2023.

Now today is 20/04/2023 still they haven't returned my money.

Their costumer service is not responding nor call neither on chat.

We had selected a house from no broker and paid the token amount on 19 Feb'2023 for INR 58, 411. We have additionally opted for legal services as well by paying additional INR 48, 000 in the month of March'2023. We have been following up since then but not receiving any response from the nobroker team nor our calls are being accepted. We have a total of 1 lakh of our hard earned money stuck and we are not sure on the outcome at all. Since...