NoBroker Complaints & Reviews

My car has been picked up from my place as planned on 7th oct. However, the person who picked up my car did not provide any document or receipt to me confirming that the car has been picked up. He said that I will get receipt in next few hours once car reaches their office. There has been no response from anyone on chat, call, or email about the same after that. However they are asking me to pay the remaining amount. I never denied for any payment, I just told them to confirm that my car has been picked up and share the items which are present in the car, once I receive it, I will release rest of the payment. But no one is responding at all. This is heights of pathetic customer service. They had been calling me after few days before the pickup and now it is just the opposite. My shifting Manager is Shoaib and I also talked to various people on phone and chat including Jack. Jack promised that I will get the email or phone from them in next 1 hour. It has been 4 hours since then and again false commitments. I would highly discourage people to avail any service from Nobroker.com

I have made a rent payment of Rs.20000 on 6th October (NRP[protected]and it is put on hold as NoBroker Suspect on the transaction which i made and asked for Rental Agreement.

I have replied with them the valid rental agreement post which they are no response from NoBroker support whether by E-mail or by Phone as phone calls disconnect after waiting period of 60 Seconds.

Request you release my amount back to source account any deduction even no-broker charge as i have uploaded valid documentation and without any valid justification my amount is locked.

I have paid the amount to my Land Lord in cash payment as no responsible answers have been received from NoBroker support team. Has one of the worst team sitting in your Premises and I make sure that i wont use anymore and also inform my relatives and friends to Unsubscrbe NoBroker for further application.

I was looking for a table and chair for my son's wfh requirements. Nobroker furniture on rent responded and asked me to make a deposit. I deposited rs 1000 in the requested account on 6 sep 2020. I then got a call informing that the vendor will not be able to deliver the items at my address. I asked them to refund the amount as i wanted the items in a hurry. Nobroker did not respond. After repeated call to them, i was again informed that nobroker has identified a vendor who will provide the items at my address but at an 50% increase in amount and that too in advance.
I was however not convinced with this. It was more than 3 weeks nobroker has been dodging my refund. I asked them to maintain same payment criteria, ie use and pay at end of the month. I agreed to pay 50% excess charges too.
When they could not extract more money from me. They offered to refund. It is more than a month they are holding my deposit and making silly excuses to refund.
I wish nobroker sees some sense and make customer satisfaction its work culture.
Hope nobroker makes the payment asap.

I have purchased the money back plan on 25th sept 2020. The property is residential, however, it got registered as commercial. The same was informed to the rm shama on 25th. Despite repeated calls, she did not get this converted. The same was later informed to the call center who noted down our request. Also, we got an all from ayesha another rm who assured us that the issue will be resolved in 2 days. It is 16 days now and the issue is still not resolved. We haven't been assigned an rm. Please let us know the procedure to get our money refunded if this is going to be delayed further.

I have paid my bescom bill on 31st july of amount 2052/- but didnt get credited into bescom account. Bank has given written declaration that its already credited to beneficiaries.
As discussed with nobroker executive.. Please find the details in the chain of mail from the bank stating that the "amount get credited to the beneficiaries"
Bank statement is already attached below for your reference.

If at all, nobroker has not received money against this transaction.. Send me bank statement as proof so that i can claim from the bank.
Kotak bank has already given written clarification that amount gets credited to beneficiaries.

Please resolve asap. 3 months over and nobody has responded properly.
I have raised this issue to company ceo amit agarwal, but no response from big ppl as they have no time to crosscheck.

Fraud transactions in my credit card

Of late many rental agencies and other companies have begun to offer payment gateway services to enable people to pay utility services, rent etc through their credit card provided they are willing to bear with a nominal transaction charges. At present, CRED, RedGirraffe etc are offering such services. Even wallets such as Mobikwik provide such facilities. But it is made very clear in their terms and conditions and the user is notified or...

My package of 60 days is over long back and since then i hve been running for my refund please return asap ...my rm was sachin rana they say system showing request accepted but i hv not got my money as yet its ridiculous i hv to beg for a refund whn i was promised a refundable package ...

I have paid subscription fee of RS.1178/- for freedom plan on 3rd Oct but still am unable use my account, resulting not able to get contact details for which i am looking for.

No proper response from no broker support team as i made a call thrice since 3rd Oct but ended up with same story by hearing that there is a technical issue & they have forwarded my issue to concern team.

One of the customer support executive told me that someone will call me for verification from no broker team.. & another one is saying that she have limited access to resolve my concern .y should i wait for them as i already paid them.

I had taken paid service (money back) from no broker. And for 1.5 months RM couldn’t get even a single tenant to visit my flat. Now I have got my tenant in my ow MN and have shared rental agreement with RM 4 days back. But no response from him. Trying to reach him but he is never available. Tried to call customer care many times but every time they say we have escalated and you will get a call back. It’s really frustrating and disappointing.

Nrp.2992501, ticket no 6196571. I want to mail confirmation refund. Date, transaction Id, amount receiver name, with proof, I want to consumer court, I am very sad your executive services, please help me

Placed order on 15sep which was cancelled by no broker furniture informing swing chair not available for rent in mumbai, since 15th sep i am doing continues follow up for refund, neither i have received any messages or email that refund initiated.

It has been more than 04 days. There is no response

Hello,

This is with regard to owner's moneyback plan bought 60 days back. Upon expiry, no refund initiated. No tenant was arranged by them. Multiple emails are sent and calls been made, but its of no use.

Dear sir,

I got call from nobroker about "new project assured plan". I made on line payment of rs998 for plan. After that i called nobroker give flats according to my requirement. But i didn't get proper response.
I emailed them but no response. They didn't care about customer feedback/ complaints. I have email and online payment history with me.

Kindly do the needful..

Thanks & regards
Mangeshkumar gabhane
Mobile - +[protected]

I had purchased nobroker moneyback plan (Cin no. U74900ka2014ptc077652) in march-20 to sell my flat (Order id:[protected]. However, due to covid-19, there are restrictions on visitors in my society. Also, there is job insecurity due to the present market situation due to covid-19. Hence, i decided to hold the decision to sell my flat and informed the same to nobroker via email dtd.10.08.2020 to my account manager mr. Mubbasir and informed him to close my account and return the balance amount. I also informed him during our discussion on 14.08.2020 based on which he initiated the request for account closer and refund of the balance amount (Approx.14, 000-15, 000/-). However, i have not received any reply from nobroker about refund status of amount. I had sent reminder email on 24.08.2020.in response to that i had received call from nobroker and they informed me that amount transfer request is in process. However, i didnt received the amount. Hence, i again sent reminder email on 14.09.2020 & shared my account details again to transfer the amount. However, till date amount is not received. This kind of response is not expected from a service provider like no-broker & i will never recommend anyone to use nobroker service.

They won't do anything, they would just sit idle and relax and take all your money and provide you zero service. Whatever service they would promise they won't deliver that, and would always say, yes we are doing and doing... You have to always follow up and they just make the fool out of customer

I availed nobroker services on 07 september 2020 for movers and packers. I paid 10500 for and additional rs. 1000 for furniture reassembly and another rs. 500 for insurance. This is for moving 6 kms intercity for a heavy 2 bhk option - i was forced to choose heavy (17 ft canter) even though i didn't have enough luggage/items for needing heavy. They claimed that i'll need a bigger vehicle to fit everything. However, on the moving day, the vehicle that was sent was smaller (14 ft canter) and we had argue with them to do 2 trips has they sent a smaller vehicle and not to stuff everything into one trip to avoid damage. The movers and packers partners nobroker sent were horrible and unprofessional. One of them despite multiple requests wouldn't wear mask considering the circumstances, throughout the moving process we had to constantly ask them to careful with how they handled the property, yet they didn't listen. I tried contacting the movement manager throughout the day but couldn't get hold them either. Eventually, they caused damage to multiple pieces of furniture and their reassembly of the furniture was so poor that the wardrobe fell into pieces the next day and i had to get a professional to fix it - they charged additional rs 1000 for this service! They broke a few other pieces and caused dents and damage to both furniture and electronics. I was asked to file an insurance claim the next day (8 september 2020), and i did with all the pictures and details. So far i haven't heard from them at all, i have called 16 times since then and only to be told that the movement manager or a supervisor will call back. They never do!!! I've been kept on hold 3 times for periods ranging from 45 minutes to 20 minutes to speak to a supervisor but they just disconnected the call eventually. I gave it one last shot today and frustrated with them, i'm recording my complaint here. The worst service i've ever received and their customer service/support team is never reachable. Once the payment is made, they don't bother to provide any assistance.

I have purchased owner relax plan. They said after payment you will get personal representative. Bu after buying i have not received any calls from representative. I personally suggest don't buy. They are not helpful

Hi

Nobroker team easily sold premium plan to me and later no one takes care of providing services as mentioned in premium services.

Sales person mr. Aditya (Aditya. [protected]@nobroker.in) went on mute after sales.

Relationship manager aadhya (Adyatha. [protected]@nobroker.in) does not know how to do her job and comes up with excuses and silly reasons. She doesn't even try to interact with other departments and team members for clarifications.

I wrote couple of emails to customer care [protected]@nobroker.in but no one seem to be bothered and have not received any response from them. We thought i could save time and all the requirements would be taken care by nobroker team, however there is lot of additional responsibilities to interact and train nobroker team. Pathetic service from them.