NoBroker Complaints & Reviews

Jul 29, 2020

Updated by srikanthambati Detailed information regarding complaint:


I did maintanace payment of Rs. 40000 dated 16th July and I received an email that your transaction is suspicious and copy of your maintenance bill to be submitted by 19th July else refund will be initiated automatically with 2% penalty deduction.
I already paid additionally 1%(payment RS 40000 + service charge RS400= Total Rs40400) as service charge. Totally Rs40400 I have transferred to Nobroker for pay maintenance bill through credit card
I believe, If rent agreement is mandatory for payment settlement, it should be asked before transaction and transaction shouldn't be processed until rent agreement submitted and verified.
On dated 20th, I've received email stated that refund Rs 39200 is initiated at your request. However, I've never provided my consent to refund.
This is complete cheating with customer and source of earning money.
I just googled out regarding this issue and found that many thousands of persons already faced similar issues and losses thousands.
In this way, they earned RS1200 (2% as penalty and 1% as service charge), even you haven't provided your consent.
Seems like that this is trap by noBroker and mode of earning as 2% penalty and 1% as service charge.
Requesting to noBroker to refund balance amount RS.1200

Jul 24, 2020

Updated by shankarhs79 Refund amount got credited to my account today. Thanks.

Aug 03, 2020

Updated by saaya2020 Pls contact bangalore office and collect all details for commercial rent in area basweshwarnagar. From PRiya and abhilash and contact me.

I need a refund...since u are frauds.

Jul 20, 2020

Updated by shreek08 [protected]

Jul 27, 2020

Updated by shreek08 no response from nobroker
they are super and wonderful in ensuring that they will not respond even after making multiple commitments to call or respond

Aug 05, 2020

Updated by shreek08 someone from their office called up about 15 days back and mentioned that concerned team will resolve the problem- yet to happen
Not only that once again they have kept my rent payment for August on hold and will once again steal 3% from me; delay payment to landlord;
further they dont even come on line
exactly like a tech company with all response by computer

Aug 05, 2020

Updated by shreek08 sorry someone from their office called about 1 week back

Aug 05, 2020

Updated by shreek08 text of conversation with their initial resolver
er support
Shreekanthask someone to pick up my call

Chat started
Ayushi joined the chat

AyushiAre you referring to rent payment?
Shreekanthyes - regarding charges recovered

AyushiCould you please help me with the NRP number?
Shreekanth2528736

second time charges recovered

resolution awaited for previous recovered amount

AyushiKindly share the Rental agreement to validate this transaction.
Shreekanth2151295

i do not have rental agreement

i have shared rent receipt and can share once again

Ayushiok

If RA is not shared with us then we will refund the amount with the deducted of 2%. and remaining amount will be refunded.
Shreekanthif you dont believe me you should not have taken money once again

please connect me to usman

AyushiPlease follow guidelines and norms before doing any payments, as we are clearly mentioned it on Portal.
Shreekanthwhy did you take money when you know that i do not have rent agreement from previous NRP in which you recovered 3%

AyushiPlease follow guidelines and norms before doing any payments, as we are clearly mentioned it on Portal.
ShreekanthPlease ask your supervisor to come on line

i are like a computer

AyushiUntil and unless you agree our terms and condition you can't proceed to pay
Shreekanth

please give me number of your supervisor

Ayushibo

You can contact us on[protected]
Shreekanthno one is picking up the line- i am placed on hold

i have called up two times

Ayushitry after some time
Shreekanthwhy ?

your company is too important that you cant call me back?

Ayushidue to heavy call flow call is not connecting
Shreekanthso your team can call me back? right

can you share email ID of a senior who can take action?

or his or her cell number?

matter is pending for more than a month

[protected]@nobroker.in
Shreekanth no one responds from that email except to repeat what you have mentioned- "we have clearly mentioned in Terms and conditions" i think your seniors are scared of talking tocustomers

AyushiYou can contact us on[protected]
Shreekanth are you a computer?
AyushiNO IR

sir
Shreekanthwhy dont you listen and respond to my problem? i have been struggling for past 1 month with zero resolution. will you like if this happens to you?

AyushiIf you feel that your transaction was genuine rent payment, please provide the supporting proof as requested.
Shreekanthwhy do you force me to have rent agreement?

I have declared her PAN; i deduct tax at source and landlord declares the income in her tax return

Ayushiwithout Rental agreement we are not be able to process the payment.Hence we will refund the amount back to your source account post deduction of 2%as mention in our terms and conditions
Shreekanththat is why i am saying i want to talk to your senior - you have zero authority except to repeat like computer
AyushiYou can contact us on[protected]

Aug 05, 2020

Updated by shreek08 that is not a resolution - it is not mandatory to have rent agreement further
i have shared rent receipt for past period
i have mentioned PAN of landlord
i deduct tax from rent payment
landlord declares rent receipt in her tax return

Aug 07, 2020

Updated by shreek08 has not bothered to read my email and is making money without offering service

Aug 07, 2020

Updated by shreek08 their phone number [protected] places me on hold for more than 9 minutes and does not pickup and does not call back . it would have been more but i disconnected