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NoBroker Complaints & Reviews

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Updated: Dec 7, 2025
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NoBroker reviews & complaints page 69

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G
gulam husen
Sep 3, 2020
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Address: Banglore No.Broker

Sir,
No broker customer care executive enrolled me for freedom plan in april 2020.While enrolling he told me to pay 1.80 paisa and remaining amount will be paid when plan starts.The plan will start when lockdown is over in Mumbai.He gave me false information about number of flats available in kharghar sector 10 with 2 bhk, covered car parking, semi furnished and with swimming pool and gym under inr 22000 per month incl maintainance.He told me after taking plan i can see gated security flats with premium filter option availability .However after taking plan there were no flats in this criteria.He also told that i can withdraw plan if it is not ok.He gave me email in writing.Later on i emailed for plan unsubsription as there were no such flats.I.called their customer care several times to stop subscription as plan didnt started.However no one responded and also admitted that i cant get such.flat within.that criteria.
I observed that my credit card was charged on 29 july 2020 with inr 1177+ some amount.I told them to reverse or provide me flat but.no one turned up.I would.like to claim my money along with.10 percent.interest for.mental harasment and false promises.Please file complain against no.broker for pathetic service and foolish customer care service.
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    vivekkumar717
    Sep 3, 2020
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    Website: www.nobroker.in

    They say they will transfer the rent to landlord instantly, but its the 4th day and still the payment is not initiated.
    Everytime i try to contact them, they will say they need 48 hours to check.
    I think they own a time machine which they have used to stop their time, because its 48 hours even after 3 days or maybe they want to say 48 days or maybe months.
    NoBroker customer support has been notified about the posted complaint.
    Hi Vivek, payment is kept on hold when the transaction is marked suspicious as per the system & the payee is unable to provide us with a valid rental agreement. However, we'd request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
    Update : They deducted 500 rupees and refunded my amount after harassing me for 4 days.
    The reason they gave is that the rental agreement is not valid as the rent mentioned is not matching with the rent i paid. Can someone teach these illiterates that 15000 rent + 1500 maintenance is equal to 16500.
    I guess a kid can do the maths but these so called verification department guys can't.

    Rent payment not initiated even after 4 days - Comment #3729610 - Image #0
    Rent payment not initiated even after 4 days - Comment #3729610 - Image #1
    Hi Vivek, we have highlighted your issue to our team and one of our specialists will certainly connect with you asap.
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      anitakhanekar
      Sep 3, 2020
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      I had a moneyback plan rs.7668.82.
      for my flat finding for tenants.
      but I got the tenant outside resources.
      so i send mail to my relationship manager Mr.gaurav.
      also send registered agreement copy to Mr.gaurav.
      please resolve my issues as early as to rejoin in future for yourservices.
      +1 photos
      NoBroker customer support has been notified about the posted complaint.
      Hi Anita, we always strive to provide our customers with a pleasant experience. In any case, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
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        D
        Darshan18
        Sep 2, 2020
        Resolved
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        Address: Bengaluru Karnataka

        I am not Nobroker User. Using Nobroker, User using My father's sbi credit card and transaction Rs 25248 and fraud with me. Please help me in this covid 19 situation.I hope you resolve this issue very quickly.
        +1 photos
        Sep 2, 2020
        Complaint marked as Resolved 
        In Sbi card app shows that payment in process. In sbi card app merchant name is Nobroker technologies bengaluru IN.
        NoBroker customer support has been notified about the posted complaint.
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          M
          mkiitism
          Sep 2, 2020
          Resolved
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          Resolved

          I used their service to get my goods transferred from Hyd to Blr. They have stolen all my goods
          Aug 15, 2022
          Complaint marked as Resolved 
          resolved
          NoBroker customer support has been notified about the posted complaint.
          Sep 05, 2020
          Updated by mkiitism
          No resolution so far, pathetic service. These people are thieves, please take action against them.
          Sep 07, 2020
          Updated by mkiitism
          No resolution yet even after multiple followups
          Hi There, we constantly strive to provide a smooth & hassle-free shifting experience. For any reason, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your contact details so that someone from our team can connect with you over the phone & discuss this further.
          mkiitism's [Complaint's author] reply, Sep 2, 2020
          9953452893
          Thanks for sharing your number. We have highlighted your issue to our team and we will certainly connect with you on priority.
          Hi There, we understand that our team had been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.
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            H
            Himmat Mulik
            Sep 1, 2020
            May 7, 2024
            This thread was updated on May 7, 2024
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            Hi team,

            I have paid 13600 to nobroker for paid service to sale my flat.
            In paid plan they are mentioned below things.
            1. Will assign field manager which he has never contacted.
            2. Will take photos and make video of property for promotion. Still not taken any photos.
            3. Relation manager always remain in our contact and he has not contacting. If we tried to contact him then he never available.
            4. They made lots of promises but not completing single promise.

            Please take look into this.
            Mob no. [protected]

            Thanks,
            Himmat mulik
            NoBroker customer support has been notified about the posted complaint.
            Hi Himmat, we understand that our team had been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.
            Hi, I have received amount 4000 something of plan reduced.
            Still my concerned has from your team not getting proper service.
            1. If any buyer after scheduled meeting not visited, you should take follow up with them and let me know proper response.
            2. Above same thing applicable for after buyer visited take proper follow up.
            3. If RM is on leave no one has responding me. means my plan's that going loss without work.

            Thanks
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              L
              lokesh manikanta
              Aug 31, 2020
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              Address: Bengaluru
              Website: www.nobroker.in

              Hi,
              My payment has been held on hold because one of your systems identified the transaction as suspicious and asked me to submit the bill. I asked my lanlord, he said he couldn't provide the bill to me. So, I asked you to reverse the transaction without any charges and I told you not to charge me with 2% and didn't authroize to deduct the amount. But, you charged with (1+2)% of the paid amount. I have a few questions for them to answer:

              1) you charged me with 1% amount for transaction as a service charge. Just because you haven't completed the transaction, I don't that you have any right to charge me with same 1%.
              2) you have marked my transaction as suspicious, suspicious implies doubtful. Just because you are doubtful about something. It doesn't give you the right to charge with additional 2%. You have every right to deny the service to me, but you don't have any right to charge me for the same. It is like guilty until proven innocent. Just because I couldn't able to provide the bill to you doesn't make the transaction non genuine. You can charge additional 2% and make the transaction move forward. But for reversing you cannot charge me with additional 2%. It is like you have been travelling in a train and somebody pulled the chain and ticket collector charged you with 1000rs just because he is suspicious about you.
              3) if you don't want any of your customers not to make a transaction without a bill. Then there has to be a compulsory option to attach a bill to move the transaction forward. It is like you want customers without bill to make a transaction, so that you can charge them.
              4) Your terms and conditions doesn't make any sense to me.
              I mailed you the same but I don't get any response from you.
              Please reply to me ASAP.

              Thanks.
              NoBroker customer support has been notified about the posted complaint.
              Verified Support
              Aug 31, 2020
              NoBroker Customer Care's response
              Hi Lokesh, we've let our concerned team know about it. They are checking on it and we shall get back to you soon with an update.
              Sep 16, 2020
              Updated by lokesh manikanta
              Any update??
              The same thing happended to me.
              They deducted the amount even after i submitted rental agreement.
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                C
                Craig Dcosta
                Aug 31, 2020
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                On august 1st 2020 i used nobroker movers and packers to shift from nikoo homes-1 bhartiya city to footprints, chokannahali as it was the cheapest option i could find for local movement in bangalore. My customer reference no : hspm-861775

                They assigned a movement partner - aksa alliya packers and movers. (Babu: [protected]) and assured me that the movement experience will be good and insurance is not required for such a short distance. Trusting what i heard, i booked the service without insurance.

                Apart from the horrendous movement experience, a few glaring highlights
                - the booking as communicated by nobroker on call was for 3 helpers + 1 driver. The movement partner arrived with 6 people total out of which 1 person was mentally disabled. (This was admitted by movement partner after being summoned to police station for questioning post reporting theft of items)

                - after payment was done to nobroker, the vendor named babu was furious that it was not done directly to him and proceed to verbally harass me over the phone while his labours waited in the new society i just moved into. After calling nobroker customer care (+91-[protected]) and post a gruelling hour later, the issue was resolved.

                - a week after cleaning the mess they made and rearranging things i have discovered that thefts have taken place during the movement. Total amount of goods stolen is amounting to almost rs 30, 000. Most expensive stolen item is a smartphone: nokia 7 plus, i have the box and bill but phone has vanished, and a wonderboom bluetooth speaker. On contacting nobroker, they were quick to shift the blame to me for not personally carrying valuables but after explaining to them that a used phone in a box in my wardrobe was not as important as cash or jewellery at that time, they quickly shifted the blame to the movement partner for legal action.

                - police complaint registered in sampegahalli police station against the movement partner. Lost article (La) report no. 094843/2020 on 07/08/2020 for the missing phone as it is the only thing that can be tracked by police. Movement partner and labours involved were summoned to police station on 09/08/2020 for questioning. No desirable outcome achieved.

                Desirable resolution is for nobroker to be held responsible for misleading customers with false promises and taking zero accountability for thefts and reimbursement for the total amount of goods stolen either from nobroker or the movement partner. I can provide box and bill of everything that is stolen as proof of ownership.
                +4 photos
                NoBroker customer support has been notified about the posted complaint.
                Verified Support
                Aug 31, 2020
                NoBroker Customer Care's response
                Hi Craig, we've let our concerned team know about it. They are checking on it and we shall get back to you soon with an update.
                Sep 01, 2020
                Updated by Craig Dcosta
                Received call from NoBroker team today (September 1st 2020) According to them, this is the first time such a case has happened with a customer since they started their business and their reply was to wait for Police to track the stolen phone before proceeding further. They did not inform what resolution they would provide even after asking and Since those summoned to Police Station were clearly informed what would happen if the phone is switched on and found with them, there is high possibility that they may have already destroyed it or thrown it somewhere else by now. Highly doubt that there will be any resolution from NoBroker or their Movement Partner for this theft that has taken place.
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                  Prabhakar Inakota
                  Aug 26, 2020
                  Resolved
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                  Hello everyone dont use nobroker app it has hold my 40000+ rs since 5 days and they are not refunding the amount and customer service people are not responding and they wont respond to email as well nobroker app is cheating the customers, it is [protected]% fake app many people are struggling with this app indian govt should ban this app
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  NoBroker customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 28, 2020
                  NoBroker Customer Care's response
                  Hi Prabhakar, we at NoBroker never keep any money with us. Your transaction was found suspicious. Please provide with the rental agreement at the earliest. If in case you are facing any issue please share your details at [protected]@nobroker.in we would want to help you with the same.
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                    G
                    GameAccount
                    Aug 26, 2020
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                    Address: Bangalore

                    I purchased the relax plan of nobroker to rent out my flat. But after payment, nobroker had not helped to rent out my property. No fruitful efforts made to rent out properrty.
                    NoBroker customer support has been notified about the posted complaint.
                    My registered contact number is +91 [protected].
                    Hello There, we've let our concerned team know about it. They are checking on it and we shall get back to you soon with an update.
                    Still have not received any phone call or help from your concerned team. How long do I need to wait? You should not betray customers after that have made payment to get service from NoBroker for rent of property. Zero Tenant lead.
                    Hello There, we believe our concerned representative contacted and communicated the needful.
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                      S
                      sams1478963
                      Aug 24, 2020
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                      I have paid rent using credit card last month with no broker and was successful. Again this month I repeated the same transaction but asked for documents for verification. I have submitted all the documents including police noc but NO Broker has rejected the transaction and charged fees and refunded the balance amount. I want to escalate this issue badly as no one answering or getting back to me regarding this. Only they have sent me one message regarding the charges and refund. I am staying with my dad on rental basis and paying rent. Agreement already in my dad's name.

                      NRP-2733106
                      +1 photos
                      NoBroker customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 24, 2020
                      NoBroker Customer Care's response
                      Hello Shailesh, we have forwarded your concern to our team and our concerned team will check your concern and will get back to you with an update. Also, we may request for your registered contact details if in case our team requires it while checking the issue.
                      Verified Support
                      Aug 25, 2020
                      NoBroker Customer Care's response
                      Shailesh, we would like to inform you as the Rental Agreement provided by you was not valid (As per RA owner name is ""Shettygar sharada"" but as per database owner name is "" Guruprasad G Shettigar Varija C Kavoor"" and tenant name as per RA ""Pujari shekhar thoma"" but as per database tenant name is ""Shailesh Poojari"" hence names are not matching) so due to suspicious transactions we were unable to process your payment. Hence, we have refunded the amount (RefundTxnId: rfnd_FUVzNmNoM7Po92
                      Refund Date: 24-Aug-2020 12:49:18) as mentioned in our terms and conditions.
                      Aug 25, 2020
                      Updated by sams1478963
                      I guess some unprofessional people hired by no broker as I have already mentioned the whole scenario to Escalation team. Once again will explain here:
                      Owner name - Shettygar sharada
                      POA - Varija Kavoor (to whom rental payment made - joint bank account name)
                      Tenant name - Shekhar Pujari (father's name)
                      As per database my name mentioned as I am making payment on behalf of my father.

                      Kindly go through the agreement as everything mentioned clearly, also as per database I have mentioned name as per payment details.

                      If still not clear then I have to reach to your Grievance and Redressal Team.

                      Nothing suspicious about the transaction and the agreement.
                      Aug 26, 2020
                      Updated by sams1478963
                      No reply on my updated comment.
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                        S
                        SHITAL Piplani
                        from Mumbai, Maharashtra
                        Aug 23, 2020
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                        We had posted our property add on no broker site. After which multiple call had come to me regarding upgrading of my property by paying 3500 rs to get tenant faster. So i paid and bought their plan on 16th august which is only 45 days plan. I was provided with relationship manager whose number was given but she is not responding us. After multiple calls to their call centre only once she replied and was rude and very badly behaved. Its been 7 day from that till then no one is contacting us and on our calls they are either rude or they disconnect our calls.
                        If they cannot find tenant they should return our money back as this way they are cheating and enacting innocent people money. This is clear fraud.
                        I don't care what's their matter i would request them to return my. Money back. We don't care about their poor services.
                        NoBroker customer support has been notified about the posted complaint.
                        Hello [censored]al, we would request you to share your registered contact details so that we can look into your concern.
                        [censored]al, as per checking with our team, we have found that the concerned RM is in contact with you sharing the leads.
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                          S
                          sagar5979
                          Aug 21, 2020
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                          Address: Bangalore

                          NoBroker service is so bad that they don't even call us back once collect the money. Took a 45 days package is its over now but no leads, no house visits so far and hardly got any calls from the RM.

                          Guys its a money looting company. Thankfully I did not go for the money back plan but still lost some 3.5K
                          NoBroker customer support has been notified about the posted complaint.
                          Hello Sagar, we would request you to share your registered contact details so that we can look into your concern.
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                            B
                            Beau Beau
                            Aug 20, 2020
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                            Address: Mumbai and New Mumbai

                            Nobroker is utterly unprofessional company, but zero RM support. I has paid for services in May 2020 and was assigned Harshal Jadhav as my RM. He has been giving excuses around covid for delays, but stopped responding from June.
                            Now most of the services are open in Mumbai, but he is still unashamed and totally unethical person to get the issue closed. I just hope he understand who is raising this and reaches out to me.
                            Customer service is again pathetic.. just like a puppet says someone will call me in 1 hour, but never happens. Additionally there us no escalation email or contact to reach.
                            Summary, these are unprofessional and unethical bunch of people, not worth to transact with. Think to avoid and get your work done from elsewhere. I learnt it the hard way
                            NoBroker customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 21, 2020
                            NoBroker Customer Care's response
                            Dear User, we would request you to share your registered contact details so that we can look into your issue.
                            Verified Support
                            Sep 03, 2020
                            NoBroker Customer Care's response
                            Hello There, we would like to inform you that your concern was addressed by the team. If you are still facing any issue please let us know at "[protected]@nobroker.in".
                            Sep 03, 2020
                            Updated by Beau Beau
                            This is not resolved. Please share your escalation contact details - both phone numbers and email I'd for me to reach out to you
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                              PrabhaKS00
                              Aug 19, 2020
                              May 7, 2024
                              This thread was updated on May 7, 2024
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                              Address: 374, 23rd Cross Rd, Sector 7, HSR Layout, Bengaluru, Karnataka 560102

                              I paid a security deposit of Rs 500 through NoBroker for renting a single bed furniture. The company refuses to initiate a refund.
                              +1 photos
                              NoBroker customer support has been notified about the posted complaint.
                              Hello There, we would request you to share your registered contact details so that we can look into your concern.
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                                gvrKishore
                                from Hyderabad, Telangana
                                Aug 16, 2020
                                Resolved
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                                Resolved

                                I have opted for money back plan for Rs 7668 on May 31st 2020, my Relationship Manager Sangamesh told he has processed the complete refund on Jul 17th and I'm keep on chasing they intiated the refund for Rs 2556 on Auh 15th, now I have asked another Relationship Manager Sruthi, she informed that I have opted for dropout plan, but I haven't asked for dropout and even with discussion with Sangamesh / Sruthi he didnt informed me about dropout and told complete amount will be refunded. Relationship manager Sangamesh and Sruthi cheated me, you can check the call recordings.
                                +1 photos
                                Aug 17, 2020
                                Complaint marked as Resolved 
                                Nobroker has sent a message that your refund has been initiated with Rs 2556 instead of Rs 7668. Here are the contact details which I received calls from Relationship Mangers Sangamesh: +918068132380 Sruthi: +918068530036 Please let me know, if you need any additional info.
                                NoBroker customer support has been notified about the posted complaint.
                                Aug 17, 2020
                                Updated by gvrKishore
                                Relationship Manager Sangamesh told so many times complete refund will be processed, you can refer to call recordings.
                                Sep 09, 2020
                                Updated by gvrKishore
                                Still, I haven't received any call or refund its been 45 days no action was taken.
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                                  Sridhar Musinipally
                                  Aug 15, 2020
                                  May 7, 2024
                                  This thread was updated on May 7, 2024
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                                  Hi,

                                  False promises given by nobroker and not refunding my money.

                                  When i took the service, i was told that the deduction would happen only if i opt to continue the service.

                                  I am not interested in continuing the service.

                                  Pls reverse the transaction and pay me back the amt 3537.60 rs.

                                  My registered mobile number is [protected]
                                  NoBroker customer support has been notified about the posted complaint.
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                                    litu2009
                                    from Bhubaneshwar, Odisha
                                    Aug 12, 2020
                                    Resolved
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                                    Resolved

                                    I was taken their packers and movers service and insurance as well initially they have provided me a dummy sbi insurance policy and moved the house hold things thinking that no damage will happen, then their was a damage in one of the house hold belonging and they said please submit all the images and all which i have submitted to them and then after few call they have given another insurance policy this time not sbi and told that insurance team is working i am following up and they are keeps telling me its in progress since last one month

                                    Let me take the person name is kuldeep.
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    NoBroker customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 22, 2020
                                    NoBroker Customer Care's response
                                    Hi There, we always want our customers to have a smooth and hassle-free experience. We would certainly like to do a major deep-dive here to understand what went wrong & provide you with a satisfactory resolution. Hence, we'd request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
                                    Verified Support
                                    Sep 17, 2020
                                    NoBroker Customer Care's response
                                    Hi There, we are closing this case as of now as we are still waiting for your contact details which is required to investigate your issue. Please feel free to reach out to us with your contact details in order to assist you further.
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                                      M
                                      Mamatha Methuku
                                      Aug 12, 2020
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                                      Address: banglore

                                      Sir,

                                      Fraud transaction done through nobroker technologies on 6th aug 2020, 4:21 pm for the amount of rs. 40, 400 /-my card ending with 1205.
                                      NoBroker customer support has been notified about the posted complaint.
                                      Hi Mamatha, we are shocked to hear about this. We certainly look forward to assisting you in this case. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
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                                        Lakshmi Narasimhan Aasuri
                                        Aug 11, 2020
                                        Resolved
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                                        Resolved

                                        Refund policy

                                        I had bought a refundable package of 60 days from nobroker. It's been more than 60 days and they still haven't returned the amount. I have already raised a complaint with the district forum for customer redressal for fraudulent activities including cheating of consumer....
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