NoBroker Complaints & Reviews

Booked Nobroker packers and movers service for house shifting within Hyderabad. They made frequent calls until the booking is made.
They took the detailed list of house items both while making the booking and also after a movement manager has been assigned. Got deceived by the initial calls they made and made an assumption that the service is going to be great.
The trouble started on the day of shifting. They sent a local partner who doesn't seem to be professional, they arrived 2hours later than the booking time, the packaging was not good, they made lot of delay in loading. The truck they sent was not enough for loading all items and they were not providing an option on how to progress.
When I called the movement manager he responded saying that my booking was only for 17feet truck and if there are any extra items I have to pay them separately which was not mentioned explicitly to me until that time and they were charging around 50% of the total booking amount for the extra items which were not even 20% of the total items.
It is ridiculous to put a customer in that situation. And the movement manager was not easily available to contact, I had to wait on the IVRS until someone tries to connect me to the movement manager. All this was happening when the items that were still to be loaded into the truck where left on the parking. This was really frustrating.
Finally I agreed to pay extra 25% of the booking amount as I was left without an option. While I was going through all this discussion with nobroker team the local partner they sent were behaving restless.

As I thought this was all bad they made it more worse after the unloading. Nobroker team did not update the final amount to their partner correctly and they were not agreeing to accept the bill amount that was shared to me by nobroker team. I had to again call them get the movement manager on line and get him to speak to their partner after which the bill was updated.

Finally when I thought all this is done and was taking a heavy breath the truck that came for movement hit a parked car of our neighbors at the new place with thier rash driving. And all hell broke loose. After an argument for about an hour and multiple calls to the nobroker and partner team who were not helping to pay for the damages I had to pay another Rs.5000 from my pocket to bring down the situation to normal.

On the whole I had the worst experience with Nobroker packers and movers service. Wouldn't recommend it to anyone.
Don't get deceived by their initial customer care calls who try to impress to complete the booking.
There are lot of other service providers that does a good job and provide proper response to the customers until the job is done.

Dear team,

Kindly request you I have done a transaction of Rs 16100 of tution fees pay on 27 March 2022 but transaction got failed and amount deducted from my credit card
I take many followups and mailed to [protected]@nobroker.in but still my money not get credit to source credit card.
I am facing financial problem right now.

My registered contact number [protected]
And ticket number is 10585554

This is Prasad, basically from Andhra. I opted for material movement from Bangalore (where I am working with Mahindra & Mahindra) to Chennai. I lso requested for ware house for keeping my belongings for some time as my new company is looking for different place form the existing space. Finally I found house in Chennai and informed No broker team to help me with relocating (bringing my material to Chennai). Instead of helping they kept quite . I filled up with RM packers and movers and paid the agreed rent for last 5 months.. while today while material moved to Chennai, just before unloading all the drama started... It went on from 7:30 Am in the mng to 12:30pm... And. Finnally siad I need to pay extra 3000 as lift is 50 meters from the unloading point... Vehicle can clearly come upto lift but the packers and mover staff insisted to unload form 50 meter from lift... Nad started demading 3k without which they will not unload the material into the flat which in second floor ( lift available)... After discussing/ requesting still they demanded payment of extra 1500 to keep the material into flat... I asked from no broker but of no use... Service from abilash was so pathetic that he couldn't able to ask the right questions to their supplier (ie packers and movers)... Unable to do anything and after discussing / seeking for help for nearly 5 hours I was forced to pay extra 1500... Vert un professional / un ethical and pathetic support form no broker staff (me. abilash).. looting customer and giving any respect is really terrifying... Demand an explanation and return of money...

Wife took the super money back plan from Nobroker. Found a tenant without Nobroker help. Refund claimed. Nobroker did not accept power of attorney from daughter to Mother. Instead Nobroker asked other proof of relationship. After some search birth certificate was provided. Now instead of paying refund Nobroker said refund date has expired. Very unfair and fraudulent. Delays caused by Nobroker by not replying on time and not accepting power of attorney, in addition to lease. Nobroker is cheating large number of customers, first offering free listing, later getting them take premium service but don’t refund money.

No updates provided on the complaint done earlier . Request Consumer forum team to pls intervene

Credit Card Fraud

My wife took a money back guarantee plan from Nobroker about 10, 000 rupees to find a tenant for daughters apartment. She found tenant on her own and submitted details for refund. Nobroker said they wanted proof of relationship. Same was provided and accepted by relationship manager. But still no refund received. Nobroker claims to be a billion $ startup but showing unethical business practices. Waiting for refund. Beware.

I was forced to take insurance then when time come to claim they said it is not applicable. After some days with lot of follow upI was informed refund already initiated to compensate on damage happened during movement. It's more than a month now I have not received any amount or update. Weekly calling support team no proper response. No one know anything. Is this standard you maintain?
Based on your assurance I have removed my feedback from quora as well.

Sir I request you
Sir mere pass fraud SBI coustomer care number se call aaya tha aur maine OTP share kar diya jis se mera balance deduct ho gaya.
Please sir help me....

I had got my flat painted through Nobroker in the month of January 2022.
I am facing problem of POP falling at some places. I have been writing mails since almost a month but no action is being taken.
The registered phone no is [protected].
Request you to please look into the matter n send a technician in person to see n solve it.

I am surprised to see my property advertisement keep coming in facebook by NoBroker.com for rent without my approval or consent. Factually this property is occupied and not available for rent at all. But NoBroker is advertising my property as available for rent and fooling customers. How can they do such nonsense without my approval. This is clear violation of my privacy and rights.
3 months back I had advertised my this property in NoBroker under free Ad scheme but they called and forced me to upgrade my Ad with premium service (Super Relax Plan) and they collected Rs.7000 from me. After collecting the payment, I faced all kinds of nonsenses and within 24 hours, I asked them to cancel my plan and stop advertising my property. Despite several requests at various levels they didn't do anything and kept on ignoring my requests. Now its been almost 3 months, and they keep advertising my property in their sites, social media, etc, despite my requests and warnings. This is absurd and unacceptable. After collecting my money, they do nonsense like this and how much of disturbances and troubles I had to go through because of this. This need to be stopped and punished. They cannot take customers for granted like me. Taking my money and give me all sorts of trouble. Yet they say best services and fool customers. It cannot be allowed.

We had taken their plan to rent out our apartment at ecity bangalore.. They first said tenent is finallized... Now some executive is trying to return the key telling there is no tenent and my plan is over. Trying to call them including the relationship manager but no one responds.. Such irresponsible people on earth

All,
i had taken Owner scheme for my flat in thanisandra.. its been 15days since i paid, not a single visit from any tenant.
The assigned so called Relationship manager is not at all useful.
he is not doing anything.
very disappointed, very sad.
need immediate action or refund of my money ..its not worth.

Hello.
I paid my rent on 18 March 2022 using my credit card of ₹202000/-to nobroker site for reference NRP[protected]

In the form it is mentioned – rental agreement is not mandatory so I continued the option and paid the amount.

After making the payment they asking for rental agreement – I don’t have rental agreement as of that day Rental agreement is not possible immediate since owner is out of station due to his health condition.
If you want I can able to give the pan no of the owner.
I don’t understand why accepting and after payment saying rental agreement is mandatory. I don’t want to lose ₹2000/- for service charge.

Can you please do this escalation and revert me the full amount.

I trust the site but it is giving bad impression to customers on saying you have to read all the term and conditions before going to the payment.

You customer care officers and chat is saying as my fault not gone through your terms and condition. Thanks for making me negative about nobroker. On the other hand it is like looting people with service fee..

I need a refund of service charge also here in this case.. as your mistake is clearly visible.

May mobile number [protected]

It's worst.pls don't waist your hard earned money to their double rated plan than others Could not sell my premium property of blue chip area in Thane Mumbai.RM was from Bangalore and property is in Mumbai.So they are not aware of the area.They go on calling you to buy a plan as they are not updated.Litterally waste of money.

Hi,

This is an escalation against Nobroker fake service, commitment and garranty to sell my 2bkh flat in pune wale emarald Pune 411057 within 90days.

Nobroker has commited to sell my flat within 3months and followed me for 2months to provide best services. Considering and trusted their words i availed the service.

But they are not able to sell my flat and no customer visit is done yet and no...

Payment of rs 25250 for college/school fees got deducted from credit card but the order is not created not even any reference id is generated

Hello Folks,
Vikrant Devkar here. . .
I want to bring in to notice that I have had a recent encounter with the so called Indias Best Realty Service Platform Nobroker.com for Tennant Occupancy.
Well I must say they have quite a way to steal money from us, I had recently booked a property in Pune on Rental basis and have followed the procedure as guided by Nobroker, however due to some exigencies I had to opt out from...

I have booked an inter-city packers and movers service from NoBroker on March 9, 2022. I have rescheduled my movement date to March 19, 2022 and the reschedule was done on March 12, 2022. The movement manager assigned to me at that time confirmed my requirement. As no vendor was assigned till March 17th, I reached out to the movement manager over the chat option as she was not attending calls. As there was no response, I reached out over call again on 18th only to be informed that my movement manager is out sick and no alternate movement manager was assigned. On further enquiry, someone claimed to be my new movement manager and told that the movement on 19th March is not possible as no vendor was available for the mentioned movement date. As I showed my disappointment, he asked me to hold and later said that he will check further can give me a call back, which of course never happened. I again called back after few hours to check the status only to get the update that the movement on 19th is not possible and they can arrange only on 20th and I was also informed that they are glad to cancel the booking and provide me the refund right away.

My concerns now:
1. I was promised a hassle free movement experience, wherein I ended up calling NoBroker multiple time to know the status of my movement booking.
2. I planned all my other aspects based on the movement date I booked with NoBroker and no one from NoBroker bothered to update me that no vendor is available on that data, I got to know only a day before when I myself called them.
3. I have already made plans and booked my journey tickets for 19th, which I have no other option to cancel and rebook, problem now is that I will lose money for cancellation and no tickets available for 20th March ( New movement date)
4. Customer support at NoBroker is pathetic and they are very laid back and not able to understand the issue that I am facing.

Now no one is compensating for my loss which is caused due to the mistake done by the NoBroker. They shouldn't have the booking when vendor is not available or at the least, they should have informed me about vendor unavailability after I have booked the slot. They did not even bother to check until I call and enquire.

Today I got call and they asked to share otp but i didn't still they were able to do transaction the msj i got is as below
065795 is OTP for txn of INR 24745.00 at NOBROKER T on RBL Bank Credit Card 2124. Valid for one time use. DO NOT SHARE IT WITH ANYONE.

And I didn't get the deduction message rather i checked online the card shows payment in process. I was so shocked how they did this. And they took the amount in a min. I lodge the complaint regarding this. But I m concern i didn't do any transaction still suffering of this 24k loss.