NoBroker Complaints & Reviews

We have booked 2 different packers and movers from no broker. One is for my house and another one is for my in-law's house. After all the discussions with no broker executive, i filled up a quotation of 8500rs for my in-law's house and 11.5k for my house including AC uninstall and installation request on NoBroker as well and began my journey to the most horrible packing and moving experience ever.

I have experienced the worst and pathetic service from nobroker packers and movers. It was my worst ever mistake to choose noBroker.

After delivery of goods I am trying to follow up over mails and calls but no response from any executive or movement manager. I am sending daily chats and making calls but they just say wait for the callback which never happens.

I just wanted to share below points from the recent delivery of goods on 30/04/2023 and request you to please take actions as soon as possible.

1. On the day of shifting NB packers team asked 2500 rupees extra to pick up small items like flower pot, pooja cupboard etc.

2. NB packers team didn't do AC uninstall and install on my in-law's house, but I paid for it as well...

3. AC uninstall in my house was done by NB team.. but not installed on the same day... AC technician came next day and said AC copper tube got wet in rain, so we can't use this and asked new one…so I paid 7k extra for AC copper tube…..

4. Computer table is broken.

5. Wordrobe was not installed properly as they missed screw. So, i paid 200rs extra for the screw..

There are lot more points, but I have mentioned highlevel.

HSPM-7324553 movement number from Bangalore to Shivamogga.

We lost one item and few items are damaged at the destination. We took insurance for the purpose and it should serve here.

Please see that you reimburse for this loss through insurance.

As usual, insurance company gives all sorts of reason not to reimburse.

We have used nobroker intercity shifting service on April -28-2023 from Bangalore to Shivamogga. We see that one item is missing and few items are damaged. We have taken insurance for this but they are rejecting the claim by saying non sense reasons.

Grievance officer and movement manager of Nobroker does not even respond.

Please help to get the claim and reimbursement....

Booked for 1st may 9am.slot shifting with packers and movers. No response from assigned manager harsha inspite of multiple requests . I had to directly talk to partner and he finally denied the service.

Had to now look for someone with a very higher price for shifting on the spot.

Totally fraud and this company has itself become an unethical broker.

Booking id

Hspm-7359324

I have purchased Freedom Plan as of 07th April 2023 for Rs. 1, 178.82, but I was still not able to get the owner's contact details. So, I called No Broker customer care & they told me to get a refund because my plan is not getting activated due to some technical issue. Now almost 14 days have gone by raising a refund but I still didn’t get my refund, also not even got my plan activated.
I feel like I got scammed with my hard earned money. I was in need of a rented home urgently & I don’t want to pay brokerage, that’s why I came to No Broker websites but here also I got scammed. I didn’t get any service from you & also did not give my refund.
I called NoBroker customer care many times & also send mail but didn't got any proper response, just telling me to wait for few days

Name - Swapnil Ravindra Chavan
Reg Mobile Number on NoBroker is [protected]
NoBroker Complain ticket #16115814

I have taken freedom plan. I am not getting the owner details since last 3 days. I have tried contacting customer care. They just say there is technical glitch and will be solved soon. I wanted to search for flat urgently hence bought this plan. Please give resolution to this....

I have booked packers and movers from NoBroker company on 30/04/2023 shifting timing between 5-6PM and paid 200rs advance money no one is responding to call and no one is came for shifting fraud company
HSPM-7407824

I am writing to express my deep disappointment and frustration with the services provided by NoBroker. I subscribed to the NoBroker Relax Plan for which I paid 3800 rupees and also booked Packers and Movers service for which I paid 7200 rupees, but my experience has been nothing short of a nightmare.

Firstly, I was not able to find a suitable house through the Relax Plan, and the properties that were shared with me were already rented out. It seemed that there was no additional benefit in subscribing to the Relax Plan compared to the regular plan. Moreover, the promised discount of 750 rupees on Packers and Movers service was a lie. When I asked about the discount, I was told that I wasn't eligible for it as I didn't find a house through NoBroker.

Now coming to my Packers and Movers experience, it was a total disaster. My schedule was fixed for 29th April at 9 AM for AC uninstalling and installation, but the service providers asked me to reschedule for 7 AM due to their other commitments. They arrived on time but without the AC technician. They started packing and moving my things without my AC, and I was asked to pay the full amount before the service was completed.
I had to wait for 5 hours in my old location for the AC technician, who arrived at around 2 PM. After the AC was finally brought to my new location, the local movement manager Vinoth Kumar asked me to book an Ola cab to move the AC unit, even though I had paid for the Packers and Movers service. The AC unit was transferred in the Ola cab without any protection. To make things worse, the technician said he would not be able to install the AC that day and asked me to wait until the next day. Despite my repeated attempts to get in touch with NoBroker and resolve the issue, I have received no response.

I feel cheated and taken advantage of, and I demand a full refund of the amount I paid for both the NoBroker Relax Plan and Packers and Movers service. The lack of professionalism and accountability from NoBroker has caused me immense inconvenience and loss, and I urge you to take prompt action to resolve this matter as soon as possible.

Hi
I am prabhu from chennai, I have purchased freedom plan on april 18 th 2022 from nobroker. Past 3 days i am trying to get owner details But still I couldn’t get owner contacts, contacted many times to customer care they simply saying its a technical issues, i am too much worrying about this, still they not rectify my issues or refund my money 2358 rs. NOBROKER cheating money from who struggling in rented house

NEVER USE NOBROKER FOR PACKERS AND MOVERS SERVICE !!! Horrible customer service. I have booked a packers and movers service with nobroker in 1st week of April 2023. They have rescheduled my booking in the last minute and changed the company like 10 times. My movement manager (Aakash) is not responding my calls and the grievance office is not helpful. I have no idea what to do and my stuff is just lying at home. They have taken money in advance and the customer service is hopeless.

My customer number is CPHYD16037.

I have raised complaints on the shoddy work carried out for cracks repair and painting works carried out by NoBroker in my apartment.

There has been no redressal of the same yet.

Expecting quick response

Sir mera refund 14000 abhi tak nai mila 45days se khali phira rhn hai mera refund wapis nai kar rhn please help me

I had scheduled for packers and movers for this Saturday 29th April and got a call from Nobrokers team confirming all the details and informing on insurance scheme on the electronic and after all this they informed me that the slot I had booked is not available now and want me to reschedule to 2 days after. I informed them that they can't come and inform me at the last moment because had so many bookings and services planned based on this movement. This unprofessional behaviour is not expected from Nobrokers.

I got scammed by a contact provided by NoBroker like many others.

When I contacted Owner, he asked for sharing the identity and a passport size photo for preparing the Gate Pass to enter into the property.
Next call, he asked me to send an amount of Rs.2020 as a token which was refundable. And later on got a call from his Property Manager who again demanded Rs.4010 for finishing of Gate Pass formalities by saying it will be refunded back, which I confirmed with Owner.

By the time it was clear that its a fraud. But considering the fact that I received the number from NoBroker, an authentic platform, I made the payment. But, they said its not accepted by the system and they had asked me to send Rs. 4000 and Rs.10 as two separate payments and not Rs. 4010 directly. And asked for the payment again stating that everything will be refunded back. I didn't do the payment this time. So in total, I got scammed for Rs. 6030.
But, when I asked for the refund of the money sent earlier they said the transaction was pending in their system and I will receive it only after 2 months, which is for sure not gonna happen.

My worry points are:
My money is for sure gone.
My identity card and the photograph are now gonna be used to scam someone else.
Questions over NoBroker's authenticity.

007651 is OTP for txn of INR 19753.11 at NOBROKER T on ICICI Bank Debit Card XX9658.OTPs are SECRET.DO NOT disclose it to anyone.Bank NEVER asks for OTP.

Above amount was fraudulently debited from my account based on call from number [protected] on 28-4-23 at 4.30pm

Dear NoBroker Team,

I am writing this email to express my extreme disappointment with the services provided by your company. Despite being a loyal customer, I have recently had a very unpleasant experience with your sales team and movement team.

Firstly, I had certain expectations from your services and was promised certain benefits by your sales representatives. However, I regret to inform you that these promises turned out to be false, and I was left with no choice but to opt-out of your services. This has caused a great deal of inconvenience to me, and I feel that I have been misled by your company.

Secondly, during the movement, I noticed that some of my belongings are missing. I find this unacceptable.

I request you to take immediate action to address my concerns and ensure that such incidents do not occur in the future. It is imperative that you train your sales team to be transparent and honest with customers and not make false promises to them. I believe that this will help in maintaining your reputation as a reliable and trustworthy company.

I have been a long-time customer of NoBroker, and I hope that you will take this feedback constructively and take the necessary steps to improve your services.

Thank you for your attention to this matter.

Sincerely,
Sailu

Hello,

I have lost money today on 26 April 2023 due to fraud transaction done through by Paytm SBI Credit Card.

Transaction Id:[protected]

Credit Card Number: [protected]

Total Amount: 24, 818

Please help to reverse the total amount in the card and take necessary action.

Thank you
Sahan Khan
[protected]

Hi
My self Rajesh Kumar from Gurgaon Haryana.
There is two fraud Credit card transaction made by No Broker without sharing OTP via my Kotak Mahindra Bank Credit Card..
Transaction details
Amount 48965/- and 49444/-

Hello Amit.
I am Helen here who recently got painting and water proofing services at no brokers services..Post which got plumbing service for 200rs as well..but now when I am booking the service for cushion cleaning amount resulting to the same 200rs why is the service getting cancelled.????.the service today got cancelled for the 3rd time.I am writing to you to validate the reason provided for the cancellation.the reason provide is "booking amount is very less so we are cancelling. if the booking amount is less..why is the booking accepted?? should you not have price limit?why Is No broker cheating customers like this?doesn't it sound like misleading the customers?.if 200rs service booking amount is less..do not let the customers check out and make them pay and later call and tell them ..booking amount is less..Hope you will take appropriate action.Following is the booking id 1) HS[protected]HS[protected]HS-6838881
When Plumber can come for 200rs why not cleaning? Then why have the service listed if you can't provide?
Regards

My booking ID is HS 6760220
I booked for ac service on 17th April, which was not done by nobroker team. I gave many complaints..but no response till now. Pls don't trust nobroker..pathetic service. No response at all