Ola Cabs / ANI Technologies Complaints & Reviews

I took a cab on 4 Nov i payed the bill online where their showed sucessful but after 2 days again the debited money from my account without my notice i had called the customer care many a times there was no response and even mailled them their replied me by saying that send the screen shot even that i have done but not replied
It's very very bad now to trust on them...

I booked a cab through ola app from mayur vihar phase 1 extension to hazrat nizamuddin railway station. The driver took a long route inspite of me asking him to take the shortest one. I was so late that there was no chance of me catching the train on time. So i asked him to drop me at nearest metro station so that i could still try catching the train he dropped me at pragati maidan metro station (From mayurvihar phase 1 extension to pragatimaidan)....

I had travelled in a ola cab on[protected] on ka19ab 4048. But car driver told that due to server issue he told that the amount it is showing is 948. But in my app it wasshowing 801. He didn't even ask the otp and his reason was server issue. But i paid him 948 rs. Kindly generate invoice and send it to ca. [protected]@gmail.com asap.
This is the second time it is happening to me. Kindly help me out as i have to submit the bills to office...

You will show the fair one while booking the can but when we complete the trip u will grab all our money showing extra charges.. My total km in my trip is 60 km how come you have charged 73 kms fee and upon on that gst charges and i should pay toll charges also.. I want my amount which you have taken extra amount refunded... My total fair was 1299 but you have taken 1607 which is not at all fair please show me that how this 73 extra 13 kms...

Hi ola, i have booked ola on[protected] evening at powai chinmai pradeep to nerul east. The driver asked me to pay directly through google pay instead through ola app when he cancelled direct pay. I paid 894 rupees and he told me he can generate bill directly and will send through whatsapp, but still he didn't send me any bill. I trusted him. But i now like to complaint for not producing bill which is very urgent for me to claim in my office....

Hi, this is with regard to the above subject that cab driver misbehaved with me and talked me in a very vulgar language on 7th december, 2019. I said sorry to him because by mistake i had cancelled the ride. I was trying to call him but unfortunately the ride was canceled. I said sorry to him but he continuously talked like i had committed a crime. So please look into the matter and i really disappointed with the services of ola and also...

My ola account was blocked without any reason for the 3rd times. Last two time they replied that this happened accidentally due to their software end and unblocked me. Now again they have blocked my account without any reason. When i have contacted regarding they, they are simply saying that this is due to ola policies and system automatically blocked the account. They cannot do anything regarding un-blocking my account.

They...

First of all we have faced many issues with ola but we kept using it which i am regretting now.
For outstation or rentals your so called partners outright ask if it is cash or no. When we let them know that it is online payment then cancel the ride. And many times they say that they are on location but they are not after 5min ride gets canceled and we are charged cancellation fees.
One of the most pathetic services. You can...

Hi sir / madam
Yesterday night i traveled with ola texi from gcc club mira bhayinder to patliputra nagar, anand nagar mumbai. Thats fare was 459 rupees which i paid by my debit card but when i reached my place that was show your portal pay by cash same on driver portal so i pay cash.
Sir/madam please do the needful. Or suggest to me what i do..
(Bank alert:you've spent rs.459.00 via debit card xx9422 at olacabs.com...

I had booked a cab to mysore (Outstation) on 01.12.2019, to pick us at 4.30pm at a location, on the outskirts of bengaluru, panchavati, the pavilion, on kanakapura road. The booking was confirmed through a message to my mobile. When i was waiting to be picked up, i got a message stating that, they cannot send the vehicle, because of the high demand. However, i was able to come back to bengaluru city and book another vehicle through makemy...

Hi this is abraham i am ola partner the share rate which have taken on 6 dec 19, 11:14am
The first share pick up point sri muneshwara swamy temple marathahalli to kpmg global services, bellandur the km was 6.1km and second pickup location is same sri muneshwara temple marathahalli the drop location was wipro sarjapur road 6.4km i called customer care sabrina the person who spoke to me she said it is done my app itself but in the have...

I booked a ride on oct 21, 2019 from msr hospital. The rider cancelled the booking after 10 minutes into it and i could see he was near and he didnt call. He didnt pick up the call. When i am trying to book again, i am being asked to pay the cancellation charge rs.15. I called up customer service, both your entry level and escalation personal with no help...

Crn[protected]

This is with reference to above ride which i took from airport to my home on 3rd december 2019 morning.

At the time of booking the fare shown in app was 750

Later once the ride got finished the driver app showed bill amount as rs. 1366 which i paid him in cash

It seems driver has cheated us by taking excess money.

After some time my bill reflected in...

I had taken an ola ride on September 13th 2019. I had paid the fare INR 235 through ola money. After few days, when I tried booking a cab through ola app, it showed that rs 235 is pending. Then lot of phone calls and mail escalations happened between me and ola support but to no avail. They convinced me to pay INR 235 again for a technical glitch of their own, and they promised me to refund the amount as soon as I pay it for the second time....

Ref: CRN [protected]

I had taken an OLA ride from Mumbai Airport Terminal 1 to Mulund (Home) on 15th Nov 2019 which i had booked through OLA Mobile App. While confirming the booking I was requested for a wait time of approximately 10 minutes as the cab was out side of the Airport Terminal 1. Now, since the cab was outside the airport, i should not be charged with the Airport Parking fees of Rs. 120. But in my invoice, i have...

My mobile number is [protected]. You are sending everyday that I owe you money for a ride which I have taken in Kolkata. CRN[protected]. After reaching airport I had paid by cash. I have used ola outstation.The amount was for Rs. 444/- and I have paid by cash Rs. 450/-. What I dont understand is that without paying the amount your cab driver wont allow us to diembark.

Then what is all this fuss.

Your driver wont...

My name is bhaskar mob. No.[protected], me and my wife are daily customer to ola (You can check my ride details of my contact no).. I have booked prime sedan on 04.12.2019 @ 8.30 am for my wife... As my wife is 6 months pregnant daily we are using ola cab for going to office. On the above date, driver deviated to the unknownroute which is very bad road condition, heavy traffic and also longest route... When she asked him to go in regular route...

I took a ride from Chandigarh to Gurgaon on Dec 3, 2019. I was travelling with my mother who is 50 year old and my grand mother who is 75 year old with a fracture in her hand.

Driver was abusive towards us. He did not even spare my mother and grand mother from the loose talk. He made multiple stops during the ride at the secluded highway.

The payment has been debited from my account for the trip at 2:11 in the...

I have made payment through ola postpaid. I have not received any cashback i'm call them and explaining my concern but the tell that the ticket was open.
I have issue with 3 cashback offers. Two transactions made on the same day.

I referred many of my friends to use ola money but they scolded me for suggesting me that. I can't know why they are not providing cashbacks....

I have to pay a sum of 2500 rs to ola because my ola driver told me to cancel the ride after reaching my pickup point. It was the first time i had used ola so i had not known about such penalties. The ola driver tricked me to cancel the ride because he did not want to pay ola the fee ola charges. He also charged me and my friend more than the displayed amount on the ola app....