Ola Money Complaints & Reviews

Yesterday I was charged extra for a ride. After complaining, the extra amount of Rs. 98 was refunded and credited to my ola money wallet but the money is not showing in my wallet. My wallet balance is same as before....

I added ₹119 to ola money first to pay the driver, then I added ₹200 to pay the whole amount but ₹119 that I added in ola money not showing in ola money wallet
How will I get it back.
Pls hlep...
Total amount in the wallet should be ₹319 but it's showing ₹200...
what to do next pls help......

Hi olamoney
Several time i told to customer care
I paid by cash to driver
I was unaware about this postpaid service. Even cab driver didnt mention
Please stop threatening me by calls in name of legal action
I am so much irritated by this issue please plaese resolve it

Lalit...

My wallet had been inactive for some period. I had some money in the wallet. I had been asked by ola to complete KYC to activate the wallet. Ola confirmed that only after activation of wallet only I can use the stuck amount. I did the same and wallet is active now. But surprisingly wallet Balance was showing 0 post activation. I was surprised and raised complaints. Since then Ola money support team is giving false promises of resolution and...

Driver threatening to drop off in the middle if cash not paid, quoting Ola’s inconsistent payment...Took 2 trips from and to airport and paid cash immediately to the driver.
But Ola money deducted and sms threatening that it will affect cibil score almost every day. So many emails, and no solution... one call Centre asks me to pay 65% and Ola will pay 35% to solve it to which I said no....

I have paid dues bt not updated in Ola app....

G pay deducted 2 times still pay now button was showing. Finally paid with phonepe but amount deducted 3 times from bank.
Registered email: [protected]@gmail.com
Ride code:
CRN [protected]...

Dear Ola,

I have booked a ola cab through Ola app from bhayander to Jogeshwari and fare is reflecting 694 and I had done the payment through Google pay, at the time of first payment money is deducted from my account but it's still reflecting in the app, I have to pay for the ride & while ride ends is reflecting I am liable to pay the fare. So forcefully have to pay 2nd time also and have contacted my bank too but they are...

I have already paid the ola money post paid due amount thrice but its still showing due.
I have paid more than 1500 for this.
Even after paying repeatedly it shows due and late fee keeps on adding.

I again paid 500 which is deducted from my account but not reflecting in ola account.
Please look after this matter
I can't pay every time for services i haven't availed....

Dear all,

Currently wallet has 257 Rs balance and is in deactivated state.
Request ola money you to close wallet and credit amount to the source

We wrote mail 3 times but they are asking to show KYC to driver. We are in small city where Ola is not available. How can Ola ask us go to big city and take a ride to show original to driver

Mobile no [protected]


We confirm...

Hello,

I used Ola postpaid without my knowledge and the due is 142rs and I am not able to make the payment.It is showing error and attached picture for your reference.I tried logging out, uninstalling and installing but still I am not able to make payment.

Please help and I will never use Ola again after this.

I am really fed up with this and let me know the fine if dues are not cleared on-time...

My Ola account was hacked more than a year ago, Ola postpaid was used up to the limit of 3k. I reported the incident immediately and the account was blocked and I was asked to create a new account. Now after a year, Ola money team says there's 3k due and that they are sending a legal notice. Apart from that they also made multiple threatening phone calls and messages.

I followed up on the old emails and conversations where...

For the ride CRN [protected] on 22nd Dec. i have paid Rs 182/- to the driver and also the money 220/- is deducted from ola money postpaid... At the end of ride my phone got switched off and I was not aware of that the money paid through ola postpaid. And the driver didn't say about the payment.. And i have paid fair twice for this trip. Please refund the amount which got paid to driver 182 rupees.
Thanks
Sibasish...

Money is debited from my account but my postpaid dues are not cleared...

Registered number [protected]

I need Ola money to be refunded. Your guys ask for KYC to be done while doing a ride. I don't to go anywhere, why should I take a ride only to do KYC? Why not that be done at home or your office?...

I have an outstanding amount of OlaMoney postpaid unnecessarily. My last ride through Ola cab was on November 6th, 2020. I was not aware that Ola postpaid is activated in my account. As soon as the ride was over, I paid the driver through Google Pay. I have proofs of the payment which I have mailed the Ola support team multiple times.

They respond to my mails on updating the ticket but they don't update it at all. It's been...

I raised a support request a few days back to close my Ola Money account. Their support team instead of helping me close the account and returning my money are forcing me to spend the balance amount before closure.

But according to their website, they are supposed to transfer the amount back to my bank account and not force me to spend it.

https://olamoney.zendesk.com/hc/en-us/articles/[protected]What-happens-to-my-wal...⇄br...

Took an outstation ride for which money got debited twice but didn't get any resolution even after complaining multiple times .And now they are charging late fees for the unpaid amount....

My money got deducted automatically of total 98 rupees...

I took the ride from new delhi railway station to aya nagar, arjan garh. While riding about 2 to 3 km. The driver told me that he will not be able to drop me at my destination. I told him ok drop me here i will take another one, he stopped the ride and gave me 1 star then i asked him why he gave me 1 star and he told me it's a procedure. Now please tell me, is it right to get a bill of 318 for just 2 or 3 km. I wrote to ola several times...