Ola Money Complaints & Reviews

I have taken ola cab on september 21th 2021 i have paid in cash 537rs but it still shows payment is due in app... contact: [protected]

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 26, 2021

Verified Support

Hi Nishanth, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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Nishanth123

Sep 26, 2021

I don't find an option in the Ola app to register a complaint about the same. I don't really know why it's so difficult to solve a simple issue.

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I took a ride on Friday.I paid for the ride but still it is showing that the payment is pending

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 26, 2021

Verified Support

Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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I took ola ride on september 20th 2021, and paid money of rs.191 by cash.
But still in app, details are not updated properly and insisting to pay the due amount of rs.191.
Even support in ola app is not working fine.

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charret sophia

Sep 21, 2021

Even i checked with the driver, in his app also details were not showing properly.

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 26, 2021

Verified Support

Hi Charret, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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Address: Begur

Ref : CRN [protected] Vehicle KA05AC7087 Driver Mr Lokesh.

DEAR SIR

On 18sep21 at 8.35pm at Bangalore I booked a ride by ola auto.The trip was from Meenakshi mall at bennerghatta road to Viswapriyanagar Begur. It was confirmed and I got the details.I spoke to driver and he said he was coming.
later I received a call from some other number and he said he was coming.when he came vehicle no was different.When I asked he told he didnt know anything .when I told OTP the system in auto accepted and destination was correct.I travelled and after getting I paid Rs 86 cash to driver as he told correct amount.
Later I started receiving sms from ola that Rs 86 is outstanding.It was pending in ola app also.There was no specific option for support.next day When I conatacted first driver no [protected] he verified and told that there was no such ride.
When I contacted second driver who actually took me (Mr Lokesh no [protected]) many times I receive response voice "you are calling from an unregistered number .try to call from registered number".I dont understand.The customer care numbers [protected] and [protected] and [protected] are not working.

Pl guide me .reply [protected]@gmail.com

Ola Money customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2021

Ola Money Customer Care's response Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

Sep 26, 2021

Updated by Tirivarursekar Ref : CRN [protected] Vehicle KA05AC7087 Driver Mr Lokesh.

DEAR SIR

On 18sep21 at 8.35pm at Bangalore I booked a ride by ola auto.The trip was from Meenakshi mall at bennerghatta road to Viswapriyanagar Begur. It was confirmed and I got the details.I spoke to driver and he said he was coming.
later I received a call from some other number and he said he was coming.when he came vehicle no was different.When I asked he told he didnt know anything .when I told OTP the system in auto accepted and destination was correct.I travelled and after getting I paid Rs 86 cash to driver as he told correct amount.
Later I started receiving sms from ola that Rs 86 is outstanding.It was pending in ola app also.There was no specific option for support.next day When I conatacted first driver no [protected] he verified and told that there was no such ride.
When I contacted second driver who actually took me (Mr Lokesh no [protected]) many times I receive response voice "you are calling from an unregistered number .try to call from registered number".I dont understand.The customer care numbers [protected] and [protected] and [protected] are not working.

Pl guide me .reply [protected]@gmail.com

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I have taken a ola cab on september 20th 2021 i have paid the cab in cash 436rs but today it still shows payment is due .

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 26, 2021

Verified Support

Hi Yakshitha, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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I booked a cab on 20 September 2021 and I have paid 126 through google pay but it still shows payment is pending.

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 26, 2021

Verified Support

Hi Lakshmi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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I booked an ola auto on 21 September 2021 at 8 am and I paid Rs 138 in cash. But the app is still showing that the payment is pending.

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 26, 2021

Verified Support

Hi Nidhi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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Address: Bangalore

Website: www.olamoney.com

Hey,

I took cab to Bangalore airport once reached destination I paid the driver on his PhonePe Account, but in app it shows payment due.

Amount: 1082

I tried calling the driver about this he blocked my number, and I'm no able to contact the ola customer care, it's been 4 days now still waiting.

Please help, as I can't use ola it ask me to pay the payment due of 1082.

Nov 7, 2021

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2021

Ola Money Customer Care's response Hi Shivam, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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I took a cab from Lottegollahalli to hoskote
The cab amount was 782 bucks

The driver asked for cash so I paid in google pay using the scanner he had

But the app was still showing payment status as pending, now I have paid the money twice from ola app and from google scanner he had

Now I need the refund because I paid 782 rupees twice, I have the payment invoice with me as proof

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 26, 2021

Verified Support

Hi Reshma, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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On September 16, at 1:50 pm, I booked an ola auto and after reaching to my destination I paid 157 rupees to my driver in cash and left, but still the app shows amount due . I rang up the driver and even mailed to the support ola cabs regarding this issue. But there is no response . Please resolve this issue ASAP 🙏
CRN NO : [protected]

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 21, 2021

Verified Support

Hi Helen, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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I paid cash ₹265 and now app shows due payment please help

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 21, 2021

Verified Support

Hi Likhith, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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Address: Mumbai

I travelled today dated on 20th september from malad to bandra.did payment of 300rs.by cash.but still showing payment pending.i immediately asked driver that still showing payment pending.he said i have already confirmed that payment received by cash to ola.it will update later may be.but still after 5:30 hrs after journey showing payment due.why? Kindly do the needful.

Oct 31, 2021

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2021

Ola Money Customer Care's response Hi Varsha, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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I paid cash on Friday sep 17th evening 111rs still it is showing pending in the app

Ola Money customer support has been notified about the posted complaint.

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 21, 2021

Verified Support

Hi Roja, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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I paid the due amount 105rs in cash yesterday and still it shows pending in my account

CRN [protected]

Ola Money customer support has been notified about the posted complaint.

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 21, 2021

Verified Support

Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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S.work

Sep 21, 2021

Please note there is no such mentioned issue on Ola support page to report.

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On September 16, Thursday i booked an ola cab and after reaching to my destination i paid my driver in cash and left. The next day i woke up and saw it still showing due payment which was of Rs 545 please resolve this issue as I'm not able to use the app

Oct 29, 2021

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Ola Money Customer Care's response Hi Shivam, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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I paid cash to the driver of amount Rs 803, but in app it's still showing amount due.

Ola Money customer support has been notified about the posted complaint.

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 21, 2021

Verified Support

Hi Sanat, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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Dear sir,
I have paid in cash for yesterday's ride of Rs 323. But app is showing amount due.
Please resolve this as soon as possible

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 21, 2021

Verified Support

Hi Likhitha, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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Address: Doddabommasandra

Dear sir,
I have paid in cash for yesterday's ride of Rs 88/-. But app is showing amount due.
Please resolve this as soon as possible.

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 21, 2021

Verified Support

Hi Vinod, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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I took a trip today and I paid the whole amount in cash to the driver directly. But now it's showing to clear my dues.
CRN [protected]

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 21, 2021

Verified Support

Hi Wrishi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

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I paid the Driver Rs. 1038/- in cash on 18th Sept 2021. But in my App it is showing as To Pay. I rang up the Driver regarding this. He said I have cleared and does not understand how it is showing not paid.
Please resolve this issue ASAP.

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Ola Money Customer Care

from Bengaluru, Karnataka

Sep 21, 2021

Verified Support

Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.

Ola Money Complaints & Reviews

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