Ola Money Complaints & Reviews

I have paid in cash the amount to the driver, but got a deduction from my ola pay. I have already registered a complain regarding this, but no action was taken. Hence getting calls regarding due amount.

Kindly provide the details about transaction ID GOLB-A32X-ORLN, this transaction says it was paid to OLA cabs and there is no travel history for this and i didnt used or travel anywhere

I took a ride during July 19 and it was postpaid and we gave cash also. Driver never intimated us about that and we never noted as it was a heavy rainy day.
I tried contacting ola for several times through call and mail.
They never responded even after many mails

I am using ola app since 2019, still now no issues - I paid ola money dues on[protected], so many transactions I cleared the ola money dues from the same Google pay account. Why this transaction not received your end. Please solve my problem.

Hi my name is Rahul Wadhonkar and l am facing problem in transferring ola money to bank account. Every time I am trying to transfer it shows this service is temporarily disabled from your account.Why l am facing that's sort of a problem. I need to transfer money on urgent basis. My friend don't have ola money app and l can only transfer through bank account only.

I tried to pay money via Google pay but it was showing some error. So I tried to pay with phonepe. But money got deducted twice.

Dear ola its been an unhandled issue where Im been ask to follow various method and also email to an specific address. I have a wrong transaction on my account which is not done by me

A amount of 804 is been deducted from my postpaid ola amount

Have emailed everyone as asked, ola support ola money but still its getting bounced between this two department, Im been ask to email them and the other departments is doing the same have a long trail mail can forward you

DEAR SIR,
My Account is ban .my id no[protected] is 3rd year ola in Olaparty and I have broken any new rules till date, this time I accidentally put a post But I did not know that that account could be banned from the post. I have a lot of diamonds and gifting lying in my account, I will lose a lot. Please promise me in the last moment, any post or your rules will be broken. And official account is also going to come in my account till Monday, Please Sir, give me the last chance, I will do something new in this way, so that I can create an account, this is my first and last chance, please get my account no [protected] [[protected]].

Hi all the money got debited from my account but it’s not reflecting in the app and kindly help on priority
[protected]

Amount gets deducted while withdrawing ola money and they say it as imps charges though the amount transacted doesn't come in that limit and some other amount is not withdrawn and shows 0 balance though there is amount

Made payment through ola money but the driver took cash also saying the money was not debited.

I had booked a ride on 28 june 2021 CRN[protected] from Dombivli to Sanpada. It costed me 477 inr. 88Rs we payed by wallet. Balance 389 we paid in cash to driver as insisted by him. But in ola postpaid its showing this 389 pending in our postpaid bill. Request you to remove the amount from our postpaid bill. As we already made payment.

Hi,
I utilized Ola service on 11th July 2021 in Pune, where the Driver insisted to pay by cash which I did and on the same day have sent mail to Ola informing about cash paid and also debit from Ola money for which have received the response with ticket id 3394837.

This ticket was not actioned by Ola, they have insisted to use the Ola application.

I was following up repeatedly, on 28th Jun 2021 I have received the response saying that they could not able to help in getting reversal.

Ola has to ensure that their drivers are well trained and instructed to accept ola money. Similar to my case there may be lot of people might have paid and unable to claim.

Need support to get the money back from ola.

My Account is ban .my id no[protected] is 3rd year ola in Olaparty and I have broken any new rules till date, this time I accidentally put a post But I did not know that that account could be banned from the post. I have a lot of diamonds and gifting lying in my account, I will lose a lot. Please promise me in the last moment, any post or your rules will be broken. And official account is also going to come in my account till Monday, Please Sir, give me the last chance, I will do something new in this way, so that I can create an account, this is my first and last chance, please get my account[protected].+[protected]
my mobile No.[protected]+[protected]
my id No[protected][protected]

Initially amount debited on 19/06/21 bank ref no[protected]/UPI-225, but i did not use ola rather later on i took another ola with 247.Kindly refund 225

Above account no [protected] wallet close please again again email but ola money side no help to me last 3 month please call to me close wallet acccount

[protected]

vinubhai n brahmbhatt

Dear Sir/Madam,

In the below transactions ID's: have been failed due to technical error.
Please verify and revert back to me as soon as possible.

1)FZTJ-8RBM-ZLBU
2)FZTJ-8RSD-80-JG
3)FZTJ-8SLN-8ER1
4)FZTJ-8TOG-NKXZ
5)FZTJ-8VUG-VYA6

I have forwarded to olamoney service team so many times they could response
Open ticket next day without resolving closing itself without customer consent.
But they didn't resolve since 31/05/2021.
Please take necessary action
I hope hear you soon
Thanks and regards,
B.Aravind.
[protected]

Olamoney everyday Credit Card.

I am using ola money mastercard. I swiped my card at shop For 4285 rs. Money got deducted from my postpaid balance but it is not credited to shop account. I am trying to contact ola customer support but there phone number is always coming as busy. I have even raised case with them, dropped email to them, even to escalation email address but no one is bothering to respond.
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I am using ola money mastercard. I swiped my card at shop For 4285 rs. Money got deducted from my postpaid balance but it is not credited to shop account. I am trying to contact ola customer support but there phone number is always coming as busy. I have even raised case with them, dropped email to them, even to escalation email address but no one is bothering to respond.

On 25th Feb I had booked Ola cab from Bhopal Airport to Narayan Nagar. The fare shown was Rs 300/- on CRN [protected]. As I was waiting for the cab, the driver called and asked if I pay him in cash or through wallet. He wanted payment through cash. On destination I paid him Rs 300/-, as there was no other recourse available. I also raised the matter to the Ola support through app. They insisted that I pay the wallet amount too which was deducted. I took up the matter even on twitter with Ola support. There is a series of tweets in support.

However Ola kept on harassing daily through at least 3-4 automated calls daily and WhatsApp message with increasing the interest amount since last 3 months and currently indicating Rs 451/- as the pending amount. They do not believe their customer of 5-6 and treat the cash payment given to driver as a tip.
This is wrong on part of Ola to try to take double money through cash and wallet for a single ride at one hand and harassing the customer. Since then I have decided never to use Ola as their customer support people do not listen or cares.