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Ola Money Complaints & Reviews

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Ola Money reviews & complaints page 29

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C
Cvbcvb
Jul 15, 2021
Aug 7, 2021
This thread was updated on Aug 7, 2021
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Cash paid both cash and wallet

Made payment through ola money but the driver took cash also saying the money was not debited....
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vijisha vijayan
Jul 11, 2021
Aug 7, 2021
This thread was updated on Aug 7, 2021
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Postpaid bill correction

I had booked a ride on 28 june 2021 CRN[protected] from Dombivli to Sanpada. It costed me 477 inr. 88Rs we payed by wallet. Balance 389 we paid in cash to driver as insisted by him. But in ola postpaid its showing this 389 pending in our postpaid bill. Request you to remove the amount from our postpaid bill. As we already made payment....
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J
Jagathesh
from Mumbai, Maharashtra
Jul 1, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Have paid cash to driver also ola money prepaid is debited

Hi,
I utilized Ola service on 11th July 2021 in Pune, where the Driver insisted to pay by cash which I did and on the same day have sent mail to Ola informing about cash paid and also debit from Ola money for which have received the response with ticket id 3394837.

This ticket was not actioned by Ola, they have insisted to use the Ola application.

I was following up repeatedly, on 28th Jun 2021 I have...
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Damandeep Kaur Kaur
Jun 24, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unbanned id

My Account is ban .my id no[protected] is 3rd year ola in Olaparty and I have broken any new rules till date, this time I accidentally put a post But I did not know that that account could be banned from the post. I have a lot of diamonds and gifting lying in my account, I will lose a lot. Please promise me in the last moment, any post or your rules will be broken. And official account is also going to come in my account till Monday, Please...
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Initially amount debited on 19/06/21 bank ref no[protected]/UPI-225, but i did not use ola rather later on i took another ola with 247.Kindly refund 225...
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Tushar Brahmbhat
from Vadodara, Gujarat
Jun 16, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9924176119 close wallet account transfers

Address:gotri road

Above account no [protected] wallet close please again again email but ola money side no help to me last 3 month please call to me close wallet acccount

[protected]

vinubhai n brahmbhatt...
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A
aravind bejjanki
Jun 8, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for refund amount 5135/-

Address:Hyderabad

Dear Sir/Madam,

In the below transactions ID's: have been failed due to technical error.
Please verify and revert back to me as soon as possible.

1)FZTJ-8RBM-ZLBU
2)FZTJ-8RSD-80-JG
3)FZTJ-8SLN-8ER1
4)FZTJ-8TOG-NKXZ
5)FZTJ-8VUG-VYA6

I have forwarded to olamoney service team so many times they could response
Open ticket next day without resolving closing...
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V
Vivek2083
Jun 5, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from ola money but not credited to the shop.

I am using ola money mastercard. I swiped my card at shop For 4285 rs. Money got deducted from my postpaid balance but it is not credited to shop account. I am trying to contact ola customer support but there phone number is always coming as busy. I have even raised case with them, dropped email to them, even to escalation email address but no one is bothering to respond.
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Vivek2083
Jun 5, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from ola money but not credited to shop

I am using ola money mastercard. I swiped my card at shop For 4285 rs. Money got deducted from my postpaid balance but it is not credited to shop account. I am trying to contact ola customer support but there phone number is always coming as busy. I have even raised case with them, dropped email to them, even to escalation email address but no one is bothering to respond....
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S
Swatiti
May 17, 2021
May 19, 2021
This thread was updated on May 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ola trying to charge double money

On 25th Feb I had booked Ola cab from Bhopal Airport to Narayan Nagar. The fare shown was Rs 300/- on CRN [protected]. As I was waiting for the cab, the driver called and asked if I pay him in cash or through wallet. He wanted payment through cash. On destination I paid him Rs 300/-, as there was no other recourse available. I also raised the matter to the Ola support through app. They insisted that I pay the wallet amount too which was deducted....
+4 photos
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A
Akanksha Hans
May 12, 2021
May 13, 2021
This thread was updated on May 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid by cash

On 28th April I booked Prime Sedan from Sarita Vihar to Mansarovar Garden and paid the driver by cash Rs. 300 wherein the amount came to Rs. 271 now I am getting messages to clear the dues by May 17...
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A
Ambrose Rose
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due Amount

Address:Hno:179, Dr.B.R.Ambedkar Nagar.T.B.Dam,

Dear Sir.Madam
I have never used Ola postpaid, but it happened by accident, and when I finished my Ola drive, I paid the money to the Ola driver in cash and over the phone. I have no due with Ola, and I am looking for a customer service number, but it is not available....
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S
Shashwati Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kyc not updated

Address:Bengaluru
Website:[email protected]

Dear sir, my KYC is not updated due to which m not able to pay my bill neither able to use ola service. Not paying the bill my CIBIL will get affect which will degrade mt credit rating. It's very serious issue but not attended properly

Shashwati Singh
[protected]...
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How many times you people will take to activate the card after payment....
+2 photos
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D
dhivprak
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to clear dues on ola postpaid due today

Hi,

I'm unable to clear dues (Rs.154) using the clear dues button nor add money to the wallet as both the screens just keep loading and don't proceed further.
I have tried logging out clearing cache and logging in again. i have tried removing and reinstalling the app. Nothing has worked. I need to clear the dues today as it is the due date. Could you advise if there is a UPI ID for my Ola Money wallet / post paid using...
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Z
zundaaa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Post Paid Money and Account

I was happily using Ola Wallet, but then suddenly one day Ola started Ola Post Paid and now I am stuck in that.

I have to repeatedly clear the dues. It is some kind of a fraud going on.

Why cant I simply pay from Ola Wallet and Transfer the money to wallet when I want to. Why this Post Paid service is being forced on me. I dont want it.

Kindly help. My number is [protected]...
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K
KANAKA SATYA SRI NEKKANTI
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from account but not credited in ola app

I have recharged ola account on 4th March 2021.my money debited from bank account but not credited in ola money...
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P
Praveen2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging money vis ola postpaid even though the drivers were paid in cash and ni dues remain.

Address:Ola bangalore

On 26th December, 2020 I had taken two Ola rides in Nagpur, the details of which are given below:
At 10:23 pm ( CRN[protected]) from Shankar Nagar to Sawarkar Nagar
fare was Rs.156/- -I PAID IN CASH.
I ALSO ADDED TIP OF Rs.20/-, also paid in cash
At 7:56 pm (CRN[protected]) from sawarkar nagar to Shankar nagar,
fare wasRs.84/- - I PAID IN CASH.
However, later in the night, just by chance I found out...
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M
Mercy Irudayaraj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ola money postpaid deducted despite paying in cash to the driver

After completing a ride, the driver demanded cash over Ola money postpaid claiming that he has not received the payment from Ola yet. My Mom paid the driver Rs.332/- in cash and went about. She was later asked to clear dues for the ride. A ticket was raised for the same and numerous customer care executive were explained regarding the incident by my mom and myself, despite everything there has been no resolution to the ticket and late fee...
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R
Ramlal_82
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was charged 3 times the actual bill

Address:bangalore

I took ride in ola on 26th March morning and it was showed the actual bill as 369

i was charged 369 * 3 times on the same day from ola money postpaid...
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