Ola Money Complaints & Reviews

Dear sir,

I used ola cabs, and everytime before ride they ask to deposit xyz amt in wallet and after doing so ride will come.

Most of time after ride amount reflect and i paid in cash, now ola says ur ola money member and 1000 post paid facility avbl so you not have to paid cash and it's ur mistake u paid cash. And now they badly behind me by almost 10 calls in day mostly automated, sms, what's up with legal...

Ola postpaid fake generated. I have no idea about ola postpaid and i don't made any transaction on 1st march 2020. I had booked ride for my friend to kothrud by cash payment and she paid to driver... Now i getting sms and mails from ola that clear your dues.. Why should i pay.. And i didn't activated any ola postpaid. I already send a mails to ola support but there is no reply... Please please solve this issue.. I really didn't made any postpaid...

Last settlement done on 12-march of 2796rs.
Since then, i made transactions of 3280rs. However, amount of 2568 was refunded on 21-march which was not substracted from 3280 to reflect correct due amount as 712 rs. After several follow up with ur customer service (Debojyoti roy, sumi suresh), they were least interested to look into the matter diligently (I can provide emails). On the other hand, now since 01-apr, fine of 250rs charged...

On mar 01, 2020 i took my sick wife to teghoria bust stop to visit our doctor from my home b-46, purbayan, ashok sen nagar by hiring a ola.

On destination i paid amount rs. 210 the driver by cash as usual.

To my surprise, since last week i am getting repeated sms and mail from ola money to clear my due of rs 210 for the service i have not used.

My ride number is crn [protected].

I...

I have tried ola app many times but one time i opted for ola money post paid. Not knowing the consequences i will pay later on. After i opted for ola money, i still had 300 rupees something in my ola account.in ola post paid they use your cash money and only certain amount is being paid by ola post paid. After using the services for certain time i opted for cancelling the ola post paid as i got enough cash with me. So, i called the ola customer...

I have paid my ride amount as soon as i got down.. I didn't take any amount and did not choose the ola postpaid option as i did not even know about it. Now people from ola are constantly calling me to pay the amount.. Why should i pay the amount when i have paid it to the driver? I was unaware of the postpaid service and it was instantly selected.. How will i know about it? I have paid my amount in cash to the driver and you haven't used...

I have paid my ride amount as soon as i got down.. I didn't take any amount and did not choose the ola postpaid option as i did not even know about it. Now people from ola are constantly calling me to pay the amount.. Why should i pay the amount when i have paid it to the driver? I was unaware of the postpaid service and it was instantly selected.. How will i know about it? I have paid my amount in cash to the driver and you haven't used...

For the ride i have paid to the driver and also the money is deducted from ola money postpaid... At the end of ride my phone got switched off.. I was not aware of that the money paid through the ola postpaid.. And the driver didn't say about the payment.. And i have paid the money to the driver and the amount is deducted from my postpaid account too.. Please refund the amount which got paid twice.....

I have paid my ride amount as soon as i got down.. I didn't take any amount and did not choose the ola postpaid option as i did not even know about it. Now people from ola are constantly calling me to pay the amount.. Why should i pay the amount when i have paid it to the driver? I was unaware of the postpaid service and it was instantly selected.. How will i know about it? I have paid my amount in cash to the driver and you haven't used...

Dear sir

The vehicle was booked in the peak hours and i met the driver,

The driver had asked me how much the trip fare shown in your mobile,
I had replied rs 181. He replied that very heavy traffic due to peak hours and he told me to cancel the ride, i denied however he cancelled the trip from his device and in the mean while he had asked the otp from my side and entered in the device, so that i had...

Dear sir,
I took ola for a trip and my mode of payment is cash on all the trips taken so far. Recently ola activated postpaid in my account without any knowledge.
So my end if trip i paid cash, sometime ater i got sms tht u have used postpaid money for the trip. I realized i have cheated by driver and okay made the trap for the incident. Still i didn't get answer how come a customer who didn't complete kyc, post paid acc gets...

This is in reference to an auto ride booked through ola on 19th february 2020. The customer who took the ride had paid the auto driver ₹98 as demanded by the auto driver. Even after the payment was made, the charges showed up on ola money. I tried contacting the company several times through emails and also flagged a complaint through the app for that particular ride. Even after persistent efforts from my end, i have received a notification...

Hi,

I did payment to happy easy go using ola money. The amount was debited from my ola money account. That is failed wit error 400.

Can you please do a full refund asap, i need to book a few tickets. It's urgent.

Attached screenshot for reference.
Below is the url when it's failed:

https://om.olacabs.com/credit-app/payment-status?receipt=eyJib2R5IjoiMW1wdzJxMXR1S1FhWlNGODhaVWhqe...⇄br...

I have paid ola postpaid bill. But after i put all the details of my debit card and otp for the transection it showed transection failed. So, i made the payment by google pay then i found that the payment also deducted from my debit card in the last transaction. I didn't received any information about transaction failed and refund through message and mail. Please help me regarding this issue....

My money was deducted from my account but the payment didn't take place... I received a message stating that i will be getting the refund within 5-7 wrkn days... Its been one week since this happens nd i never received any refund... I request you to kindly process the refund asap...* i used ola app in google pay nd made the payment through google pay*"...

Hi,

Whie placing an order to merchant ferns and petals, ola post paid wallet deducted 1018 rupees but not credited to merachant. Ola send message that transaction is successful with transaction id: f7lp-15se-tj59 but ferns and petals confirmed that they didnt get the money credited.

Please help to get my money back

Shreya...

Hi team,
I was trying to do the payment for olamoney postpaid bill on last saturday. When the money got deducted from my bank account, but not reflecting at ola app yet. I m trying to multiple follow up with ola team through email, but it is of no use. No one is replying. And 24*7 numbers are also not correct. Some numbers available online are incorrect and on some no one is picking up.

Pls look into this urgently....

Dear team,

Pls help me about this issue pls find the details about the complaint against ola

30th oct 2019 taken ride from kuvempu road tin factory and drop will ghati temple i was got amount 1800

After finished the trip got amout 4500
I was called up customer care they given me total amount to pay 2400
In the same ride given me voucher refund amount 1004
Now they keep on...

I paid ola postpaid bill amount 1039 through google pay, amount deducted but not reflected in post paid.
Paid on 4 feb 2020
Upi transaction id :[protected]
Google transaction id:
Cicagkdempwfcq

When will it reflect why there is no response from customer care number
In future how we need to proceed this if it happens again there should be a service to resolve these kind of problems...

I paid rs 2271 on 02-feb-2020 to ola money from google pay. However when i see my ola money wallet it was not recharged and money got deducted from my bank account. It was clearly mentioned that the money was received by ola money.

The ola agents are not responding correctly from two days even though i email them and called them. I have the payment receipts.

Rs 2271 debited from a/c *71012 on 02-02-20.
Upi...