[Resolved]  Eureka Forbes / Aquasure Elegant RO — NOT WORKING

Address:

Visakhapatnam, Andhra Pradesh

I bought Elegant RO from eureka forbes in june 2012,got it installed in the following month,it was doing well until in 2nd week of may 2013,it stopped working,a person from their side came and told us that it's filter needs to be replaced,we got that done in Rs.3880,after that it started working.Again on 23rd of may,2013 it stopped working,we called the person again,he came and repaired it but it stopped working again from 24th may night,i don't know the problem,We are facing so many difficulties,this is not expected from a product of highly reputed organisation like Eureka Forbes'.I want you people to take some quick action,i am trying to call customer care from such a long time but no response is coming,also to call customer care people is a hassle as it is a charged call,but still i tried 7-8 times and i am still trying,the moment it comes to speak to the customer care person option,the call goes silent and there's no response,I am highly disappointed and angry over this,i don't know how can Eureka Forbes people make such products that doesn't even last 1 yr. As a customer,i am highly highly upset with their services and product.My details are as follows- Mr. Rajeshwar Kumar Sharma,Product-Elegant RO,Address-94- AMZARI PARK,NAVAL BASE,NEAR SCINDIA JUNCTION, VISAKHAPATNAM-530014.I want some quick action and a person from their center at my home to fix the problem as soon as possible as no drinking water is a real problem especially in summers,i hope you people will understand this and fix the problem and more importantly improve their customer care services.In between April 2013 till now my RO has stopped working 6 times,this is not appreciable atleast from a product of company like this,i've got two month old baby at home for which we require purified water,so i want you take a v v quick action this time,hope you people will take this into your notice and resolve my problem at the earliest.