OYO Rooms Complaints & Reviews

When i booked the hotel online we were 4 guests to stay in a hotel. I told the oyo representative that we are 4 guests and hotel room was for 3 guests but she said no problem you 4 can live there u didnot have to pay extra amount. But in the hotel they charged 700 more for the 4th guest. I cleared in the starting that we were 4 but oyo representative misguided us and hotel management charge extra and did misconduct and they were harash in...

I booked oyo rooms in banglore city near satelite, hotel name oyo 23115 (Hotel saravana) on sep 14 th 2019. After geting a confirmation message they send one more message regards due to unavoidable circumstances, we need to change* your booking mzrh6251 from oyo 16107 rigel residency to another hotel. Click on link https://www.oyorooms.com, and after 3 hrs they send message
We are unable to reach your phone. Your oyo has been shifted...

I have booked a room in oyo in kanchipuram on 17th august, 2019. I have paid the amount online (Rs. 1500) for the booking. But the property denied any relation with oyo. When i called their customer care, they said they can give another property but did not get any response even after waiting almost an hour (Mid night of 17th with my family). So with no choice left i had to pay rs. 3600 to get the same room in the same property.
I...

Hi, i have booked oyo rooms dated 13th sep-19 to 14th sep-19, at chennai universal inn with booking id gdtj5102 (Spot on 49443),

And i was denied due to money dispute between oyo and the property owner, but oyo collected full in advance full and final booking amount,

Because of their miscommunication my self and my family members got trouble and i have not received refund amount till date.

The...

Hi i book the oyo rooms on 9th and 10 july with two hotels in kasauli having booking id - xmyg2081 and ouqj3614, with one hotel the tie up of the hotel has ended and with one hotel oyo provide me the wrong location but oyo is not refunding my amount after even 2.5 month every time they assure me with initiation no and request id but still not get the refund....

I am a nri. I came to india for 1 week to make some pooja in sree mookambika kollur temple. I booked a room in ambika guest house on 12th september via oyo. They given the link for payment. I paid some amount. They told me balance i can pay to hotel. After my payment oyo sent message that there is some issue with hotel so they will change to butterfly camp hotel. As per their agreement me and my family (Including children, elder peoples)...

Dear Oyo Team,
My booking Id: UDPB9784
The property owner denied me check-in and told me that we are not taking through online mode, if you pay me Rs 1200/- right now then I will provide you a room.
I tried to reach customer care but as happened with other so with me it didn't provide me reasonable solution.
Moving to Consumer Court for this isn't a good option....

Yesterday i booked room in metro star hotel for my friend auob for five nights and i paid online booking id: xieu3074, and when my friend reached to hotel the reception told to my friend the booking id is not valid, then i called to oyo customer service and they told me the booking id is valid and my payment is done, and the customer service are putting me on waiting more than an hour and then disconnected the call my issue not yet resolved...

I have booked a room at oyo 572 at santacuz west on 8th sept, 2019. But when i had been to there along with my family, the receptionist at oyo572 said that room is not confirmed from the hotel end but it was confirmed from customer care nenter. I was shocked but some how managed to get accomodation at oyo573 at andheri west. As already i have made the full payment for the oyo 572 they said that refund will be made within 48 hrs. But even...

I tried to book the hotel in oyo website, after my hotel selection, it gave me options to pay either in full or 25% to reserve. I opted to pay 25% and did the payment through paytm. After the payment, i got the message with an increased price which is wrong. I immediately tried to reach customer care to find the reason, after talking to multiple people for more than 3 hours, they continuously said their senior will resolve the issue. After...

I first booked three rooms through your service hotel vishash continental 14721, but you booked only two rooms, again booked three rooms by your service in rahul place 4673 but hotel staff denied to provide the rooms, again at 11.30 p. M your service booked three rooms and charged 3600 by hotel but this rooms are not up to marks, even fungus smell distrub us which is not hygiene for us. This is second time i feel bad experience. Last time...

Dear haris 🙏🙏🙏,

We wish you a pleasant stay at 🏨 oyo 11620 amare highway residency. Your reservation, with booking id htlg3ccc7c, is confirmed for alleppey. The date of check-in is 12 sep, check-out is 13 sep. Check-in time is 12:00 pm

Booking details 👇👇👇
*hotel name* 🏨 - oyo 11620 amare highway residency
*city* 🌏 - alleppey
*check-in* - 12 sep
*check-out*...

Booking id : wdut3785 dt.[protected]
Booked 2 rooms in hotel royal, ayodhya, u. P. And got cheated after reaching the hotel. The hotel management not responded properly and problem with a. C and fans. The hotel management recklessly told us to go to another hotel without solving the issue. Same problem was informed to oyo helpline but even they did not respond properly. Due to this irresponsible behaviour of hotel staff and oyo helpline,...

I had join oyo through refaral i got 300 oyo rupees at that time i dint made any singe booking but till the money got debited from my oyo account. I had made may complaint but still i am contating thousnd times for the reufnd every time the call get merged or get disconnted or made me wait for 20min or more and then discoinnected the excutives are very rude and didnt give answers the backend never resolve the issue. Hopeless people very poor...

The incharge/manager/director

Kindly refer to my complaint regarding unlawful and malpractices on your part and thereby causing lot of inconvenience resulting into mental agony and risk to life.in the above mentioned complaint i have narrated the entire sequence of the events. Unfortunately there is no resolution from your side. Adding salt to the wound i have received mail and call on mobile regarding the room to be given...

The incharge/manager/director
Kindly refer to booking id: xlda6705 booked in the name of dr. Ali plus five persons wherein two persons were ladies in the jalsa resort dated 3rd september 2019 for three a/c rooms. The full payment was made in advance and even confirmation came from oyo. To my shock and surprise when i alongwith my family members went to the said resort at around 11 pm the watchman informed that the resort do not have...

I booked hotel at oyo satyam guest house Kopar khairane navi mumbai on 11th September 2019 through my number. When we reached hotel they asked to pay higher rates than booking amount for which owner said 'oyo has not paid them the commission amount something due to which they do not allow the oyo rates applicable for anyone'. This is clearly a issue between oyo and the properties. But we had to suffer we had calls with customer care when...

My last experience was very pathetic.. Your hotal satff doing self rating in my phone this is very disappointed.. And room was very dirty. Service was very slow., ac was not working properly.. Spcely your staff was very rude this is very bad in oyo.. Becoz now u re brand soo this is not good for u...... Hotal was very far i am facing problm for going to hotal... My last experience was pathetic.
Thankz...

I have booked and paid for two rooms at sri krishna comforts, mysore, oyo 13750, booking id awqv1867, on 8th sept and reached hotel with my family, staffs at reception denied check in as they informed me that they don't have tie up with oyo and they can provide rooms only if i pay them again at higher rates which was not affordable to me. I tried to reach oyo back over phone, but all contacts were fully busy, i made a request though twitter...

Our package ID is TH-VHWD0013. We had given advance of Rs. 5000/- for confirmation of booking. Our tour package was for Kashmir for the period 14/08/2019 to 19/08/2019.

As you are aware that due to security reasons, so many restrictions were there in J&K during mid August 2019. For reference the link is as follows:
https://www.indiatoday.in/india/story/kashmir-live-updates-jammu-independence-da...⇄br...