Submit a Complaint
Other
OYO Rooms

[Resolved]  Oyo Rooms — not allowing me to delete my account or booking history

I dont want to use oyo account and it doesn't allow me to do . It doesnt allow me to delete my account or my history .. this is a privacy issue . I dont want to be associated with it .. pls delete my account . I tried multiple times to delete but was ignored .. this is a serious privacy issue and i want it resolved .. i dont want oyo to have all my details and i need to delete my account ..
Was this information helpful?
No (1)
Yes (6)
Aug 18, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2018
OYO Rooms Customer Care's response Lily, we can block your account but can't delete your account history as we want you to reminiscence all the stays and also it is required for the booking record.

Team OYO
Jul 18, 2018
Updated by Lily29lily30 Ok block my account .. i dont want to see it or anyone to see it . Or atleast deleye my history
Jul 20, 2018
Updated by Lily29lily30 U have not blocked my account still .. i have mailed u my oyo mail id few days back .. block my account
Complaint comments 
4 Comments

Related OYO Rooms reviews

[Resolved]Oyo Rooms - Not adheringto committed Premium rooms[Resolved]Oyo Rooms - OYO and YATRA cheated me1[Resolved]Oyo Rooms - Hotel does not exist and no rooms available1[Resolved]Oyo Rooms Bangalore - Deficiency in services[Resolved]Oyo Rooms - Air and noise pollution due to generator sets and a/cs in residential area
View all 6583 OYO Rooms Reviews

Comments

Refer to the case Id above. It has been a tormenting experience dealing with oyo customer care. I want full refund for my last stay, due to non functioning amenities and worst possible customer service by your on call customer experience managers. If this is not resolved immediately, we will proceed with the legal action.
Reply
OYO Rooms Customer Care's response, Jul 20, 2018
Verified Support
Nick, We understand that no amount of apologies can make up for the experience that you had to go through. For the same we request you to kindly share your booking ID/contact details so that we can help you accordingly.

Team OYO
Hi,
I want to delete my profile and previous bookings from Oyo aaplication but am not allowed to do so. Please take this issue seriously and let me know the procedure for deleting my profile.
Reply
OYO Rooms Customer Care's response, Jul 20, 2018
Verified Support
Deez, we can block your account but can't delete your account history as we want you to reminiscence all the stays and also it is required for the booking record.

Team OYO
where can i send my registered email details for getting my account blocked?
Reply
This same is happening with me... i am calling customer care daily n they say me we will do in 24 hrs m after few days they said me 72 hr to do so... i am mailling them daily but they are nt blocking or deleting my account..
I also want that oyo block my no. From there app so that m nt able to login through my no. More than 3mnths now
Reply
OYO Rooms Customer Care's response, Jan 17, 2020
Verified Support
Hi, we regret the inconvenience caused to you. Please share your booking id/Contact details over a direct message to help us serve you better.~Aish

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    View all 6583 OYO Rooms reviews & complaints
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information