OYO Rooms Complaints & Reviews

I stayed in hotel navya grand on 1st of this month and checked out on the next day, it is a oyo maintained property. At the time of check out being in hurry i forgot one of my electronic device in room itself. At that time room boy went inside. After returning to the property after half an hour.. Room cleaning batch went inside... When i asked for my device back they said.. We didnt found anything inside. When i escalated the same thing to...

I have booked a package for andaman thru oyo in rs 80000. They have taken 20% advance payment from me before 40 days. After that when i paid another rs 40000/- as next payment before 15 days of journey, they changed the package inclusion ferry service to govt. Ferries from makruuz. When i talked regarding same with there sales person. He simply denied saying sir we can only give govt. Ferry in this price. But as per deal he has both verbally...

Dear officer,
This is regarding the booking id jcir8316 in which i had booking of 3 double occupancy rooms from 29th july to 4th of august 2018 and i have made an advance amount of rs 15000/- along with my other bookings. Check out date being 4th august 2018 i wanted to modify/reduce the booking/rooms on 02/08/2018 at 9pm. One of the rooms i wanted to check out one day early which i called your customer care no [protected] four times...

My Package ID was PKG-HLSJ0968 for Ladakh and paid Rs.55100/- and performed the journey during 26th July to 31st July, 2018. I was still not provided with payment receipt from your organisation which is required for claiming reimbursement from my office. The h payment link provided for making the above payment did not generate any automatic acknowledgement/ receipt like in other payment links. I have sent many complaints to those people who...

This complaint is regarding my stay at oyo rooms. Oyo signing manager herself confirmed my booking at oyo3837 confido inn against booking id rbcs7431 but when i reached the hotel the receptionist denied my check in. Later on when i tried to escalate this issue with oyo, the employees were very unprofessional and because of i was standing outside the hotel premises with my entire luggage. And finally the hotel receptionist said that oyo is...

I would like to lodge a complaint and share my feedback related to the call handling of the agents who handled my case on 29th-july’2018 regarding hotel amar villa in safdarjung enclave. I had a worst experience with oyo because i didn’t get check in entire night and at last i demanded for full refund as it was oyo’s fault. The case is that i was on my way to the hotel in the evening time on the check in date but got sucked in traffic....

I am complaining about the wrong deduction on my oyo booking oyo 15195 mayra the hill top, booking no. Dmbo5916
When i was booking oyo, then the amount payable was showing 1389₹ after using my oyo money present in my wallet, then after marking the booking and paying the amount 1389₹ the app started to show 301₹ outstanding even after paying the showed amount.
Please help me in the case and same thing happened before on...

I stayed in the below hotel, booking done by oyo web site. After payment when i asked for tax invoice, hotel given one invoice attached here, there is no tax details and says m/s oyo will provide the tax invoice. Oyo only providing the money receipt for the same. I need to have a tax invoice for the same to get the reimbursement.

I need the tax invoice against my payment.

Hotel details
Booking id: kjmr7390...

Subject: a lot of small bugs in and over the matrices, sleeping while itching, a horrible first time experience.
I have booked oyo 14908 chirag residency near safdarjung enclave, delhi.
As i checked into this hotel around 2pm in the afternoon dated 29-07-18. As we were so tired and took a nap. We woke-up in the evening 7 pm for dinner at that time i felt a little itchy sensation and i took it lightly later after dinner we watched...

Sir i stayed in buddha residency, luckno w6804.. The quality of room was not good even in bathroom there was not light.. Even water cattle was soo dirty even we couldn't drink water.. I was with my wife who was going to appear in her exam on 29.07.2018 in lucknow we had no other option to stay in other hotel. We complained about room and requested hotel manager the room which was again offered to us even worst then..in the morning of 29july...

We me and my partner (Primary guest) stayed at oyo townhouse greater kailash, delhi on 25th march. I had made a payament through my debit card at the reception. After failing by paying online. I used my debit card to make the payment for rs2095. But, the amount of rs 1611 was deducted from my account. The attented said it is not received yet and he didn’t even handover me the printed slip as his machine was not working. So, he asked us...

Booking id mqdk9604.
I have booked a room in hotel divine inn. When i went to reception on arriving, they were busy in their own discussions and on phone..
After 20 minutes i was given the room. There was no electricity in the room. The room was stinking badly with the smell of smoke..
I have been a regular customer of oyo but now i would prefer some other means rather than choosing oyo..
I cancelled that booking...

Hi,

Recently i have booked tulip inn in allahabad during my recent visit. Let me bring to oyo support that how in the hell did you make this as your partner hotel as everything i can think about this hotel is wrong/bad

1. Pathetic staff, no attire, dress code, cleanliness etc..

2. Horrible rooms

3. Outdated ancient linen, pillows, bedsheets, all the clothing in the room is smoked..br...

To mr ritesh agarwal,

Oyo founder, ceo,

The journey was started last couple of months and i had started from 1 account. For your continues support currently i have more than 5 account and each account there are more than 10 to 15 bookings. I appreciates those peoples who always handle my escalation in a jiffy. Here, we are sharing few of best guest experience name who had handled my problem very smoothly, like...

Dear oyo team,

I am very disappointing for your payment service, i am also attached my sbi credit card statement and i marked the deduct 2 time payment amount 657 for oyo room & 657 oravel stays priva inr WWW.OYOROOMS.IN.

I am logged complaint every month but no buddy can revert.

Every time i am calling for customer care for the same & he said received only 657.

What will i do....

Dear sir/mam,

Please trained your manager minhal abbas in agra how to behave with girls, they cheap flirts with the girls with team. These cheap persons rate down the reputation of oyo brand. No way of talk how to behave with the tourist. We always got cheap and best rooms through the oyo rooms.. But these type of peoples down the market of oyo. Please take action about him...

I booked this hotel on 24th july, 2018 vikrant's residency in gurgaon's sector 45. The hotel is registered by oyo rooms (Oyo 12074). My booking id : kixn7249, its property manager kept me waiting for 2 hours at reception asking me to call customer care, and tell they haven't received any booking by this id. The customer care too will put your call on hold saying give us few minutes sir and those few minutes never gets over.
My booking...

Good evening,
Under the order number oxhl5098, i had booked a hotel in new delhi for 21st-22nd july, 2019. Due to unforeseen circumstances, our check in got delayed and we reached the hotel at 5:30 in the morning. The receptionist informs us that all rooms have been booked since the day before and multiple oyo customers have been sent back since the website still allows them to book rooms in this hotel. We then tried contacting oyo...

I stayed at mumbai from13 to 15 july 2018 and my booking id : vsgp1853, i booked a hotel room from oyo but my stay was worst ever, i didn't get the room 10% even as shown to me in pics in oyo app, even room was not clean, even there are too many insects on the bed, ac not working, in morning there is not water in bathroom, bathroom was type of 90's type like chain flush system. I also tried to complaint to oyo captain but he didn't help me...

I'm complaining against my booking id hobz9625, i booked a hotel room from oyo but my stay was worst, i didn't get the room as shown to me in pics in oyo app, even room was not clean, floor was not clean, even there are too many flies around there in room, ac not working, in morning there is not water in bathroom, i also tried to complaint to oyo captain but he didn't help me not even pickup my call at night and when i claimed for refund...