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Panind Complaints & Reviews

1.6
Updated: Jun 13, 2023
Complaints 1299
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I
Indian0101
Mar 13, 2019
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Would strongly advise not to go for this option as the customer service is very poor.. I had already written to them for a refund of the amount but they are least bothered to even reply to my queries on mail.. I have not submitted them any of my proof and hence it is clear they have not even started processing my request. The service is really bad, infact there is no service provided on timely and accurate basis..

All that they have done is they have took the money but cant even reply to mails. Especially when it comes to a refund
Panind customer support has been notified about the posted complaint.
Mar 13, 2019
Updated by Indian0101
My OrderID is SH-[protected]CR
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    E
    ERIL ProjectsToday
    from Bengaluru, Karnataka
    Mar 12, 2019
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    I got cheated by applying pan card in webitse : www.panind.com
    Pls note they charge high amount for correction in pancard details (Charged me 500rs for nothing) after sending my attested documents as proof for correction. They will not respond at all. I applied for correction in pan card and submitted attested copy of documents in the month of aug 2018 but till date nothing has been progressed. I only lost my money, trust, time. Panind is a fraud website with cheaters working in it. Now i am planning to move the case legally forward. I have uploaded a small mail communication b/w men and the panind officials for reference
    +1 photos
    Panind customer support has been notified about the posted complaint.
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      A
      Amulya Amulya
      from Hubli, Karnataka
      Mar 10, 2019
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      I applied my pancard on 4th march 2019, and paid all the required fees, due to some documents reason, i mailed them to refund my amount, they were ignoring my mail and not replying to concrened question. I want strict action to be taken for such company... i am very much worried about the process. its not a trustwothy guess. i have paid 499 please refund my amount as soon as possible
      Panind customer support has been notified about the posted complaint.
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        N
        nishant_88
        from Hyderabad, Telangana
        Mar 7, 2019
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        I have submitted all documents for pan card name correction, but still they not proceeding, i mailed many times but i didn't get any response.
        They gave me one number that's also not working.

        Please proceed with my card soon or refund my money.
        I found you people charging too much 499 but the actual cost is 107 only.

        Name : nishant jain
        Application no:ni-[protected]cr
        Panind customer support has been notified about the posted complaint.
        Mar 08, 2019
        Updated by nishant_88
        Dear Consumer Complaints, The panind is fake company cheating with people
        I call them many time but they not responding.
        Please take action against them.
        Mar 11, 2019
        Updated by nishant_88
        Consumer forum, They not returninig my money
        Please take action against them,
        Its a fraud company
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          A
          Aayush Roychowdhury
          Mar 6, 2019
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          Address: Chandrapur, Maharashtra

          Please provide me the acknowledgement number of my pancard's change in the spelling of my surname.
          Pan order i'd _ m[protected]cr
          Coupon no. G[protected]
          According to the old pancard's name and surname name it was monomita roychoudhury
          It must be changed to monomita roy chowdhury
          I call pan india customer care, representative had given me a coupon no. Which i have provided you
          Until i get to know the acknowledgement no. I cannot submit my kyc to my pf account.
          Panind customer support has been notified about the posted complaint.
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            M
            Manitvs
            Mar 5, 2019
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            Hello sir/madam,

            I have applied for new pan card. But, i don't have some of the required documents which need to be sent as part of process, i want to cancel the order. Please refund the money (499) as soon as possible. I have already mailed to [protected]@panind.com twice. Please find the below order id:

            Order id : ta-[protected]n

            Order mail id : [protected]@gmail.com
            Panind customer support has been notified about the posted complaint.
            Charging heavy ! want refund, other websites charging approx.150/-, panind charging 500/-
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              S
              scw0768
              from Mumbai, Maharashtra
              Mar 5, 2019
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              Address: 2, Sai Sadan Hargovindas Lane Andheri East Mumbai, Mumbai City, Maharashtra, 400069

              Have applied for a new pan order id : sa-[protected]lo
              However i have sent mails to you and tried to reach you via mail multiple times to arrange a call back and also to cancel the application process.

              I tried calling multiple times on the number provided on your site but that number too is always out of reach.

              Please do consider this as my request to cancel the application and refund the amt paid by me at the earliest.
              Panind customer support has been notified about the posted complaint.
              Mar 05, 2019
              Updated by scw0768
              Tried Calling on this number +[protected] too but it just keeps playing record that your call shall be connected shortly and then it disconnects the line.
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                P
                paramjot88
                from Mumbai, Maharashtra
                Mar 4, 2019
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                Address: Amritsar, Punjab, 143001

                Panind is one of the fraud company who is charging 500/- amount only for a pan card (Plastic card) whose genuine fees is under 150/- approx from https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html
                Website...
                I applied my pancard on 20 feb 2019, and paid all the required fees, due to some documents reason, i mailed them to refund my amount, they were ignoring my mail and not replying to concrened question. I want strict action to be taken for such company...
                +1 photos
                Panind customer support has been notified about the posted complaint.
                To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                PANIND is worst company in customer service, I have ever seen.
                Have applied for PAN card wide request number RA-[protected]N.
                No progress after getting the documents more than 15 days back.
                When tried to contact on phone, phone number disconnected every time. NO RESPONSE.
                When I mailed the complaint at [protected]@panind.com, standard auto reply came.
                Dont know, how to approach them.
                Please don't go for any services from PANIND
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                  A
                  Abi.abbs
                  from Bengaluru, Karnataka
                  Mar 2, 2019
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                  Address: New Delhi, Delhi, 110018

                  I applied for pan from panind.com. Orderid is sa-[protected]n on 1/8/2019 and till today 02/03/2019 i have not got any confirmation or contact from panind.

                  Nobody replies to the emails i send to [protected]@panind.com except system generated automatic replies and if i call[protected], it keeps on ringing but nobody responds to the call.

                  You can call me on [protected]

                  I have paid the money
                  Pan incharge - pan consultancy center
                  #5, site iv, vikaspuri,
                  New delhi-110018
                  India

                  Please help me.
                  Panind customer support has been notified about the posted complaint.
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                    A
                    aviraj@123
                    from Delhi, Delhi
                    Mar 2, 2019
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                    Address: PANIND Services Unit, No. 5, Site 4, Vikaspuri, New Delhi - 110018, India, New Delhi, Delhi, 110018
                    Website: panind.com

                    I applied for pan on 2nd march but the cost was rs 500 which is way higher than the actual government website.
                    As the website came at top in search results so i got misguided.
                    Their quality of service is also not good from what i have seen in other complaints
                    Hence i do not want to use their service and demand a refund.
                    Please respond as early as possible.
                    Panind customer support has been notified about the posted complaint.
                    Mar 08, 2019
                    Updated by aviraj@123
                    PANIND is not responding to my emails about refund and neither taking calls. This is highly irresponsible and unprofessional.
                    Actually i wanted to apply for a lost pancard but by mistake i applied for a new pancard and now i have found the old pancard so i want to cancel my application gor the pancard
                    So can u please cancel my application and refund my amount asap
                    I applied on Saturday and by the name of SANJANA VARTAK
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                      J
                      Jyotsna Kher
                      from Mumbai, Maharashtra
                      Mar 1, 2019
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                      Address: Mumbai City, Maharashtra, 400061

                      I had to apply for a change in name on my pan as my name on my physical pan and itd records don't match which is causing issue with my epf kyc. I applied for the name change order id : jy-[protected]cr on 19th february and submitted hard copies of application, pan card, aadhar card and passport. They have asked to produce further more documents for the application which is not needed as the nsdl have agreed for the name change with just the aadhar card. After multiple follow up, they send me a automated mail and they haven't even provided me an acknowledgement number which i can give while calling them. When i call them, they say that my pan has no application and that they need an acknowledgment number. I have requested for cancellation of application and refund my payment of rs 499/- (Which is almost 4 times of what nsdl is offering with paperless application).
                      I have been sending a mail daily and all i get is an automated reply and the mail clearly says if i don't produce the further document within 45 days they will cancel my application with no refund. I need to understand what have they charged me, how can they cancel an application which has no records with their call center and has no acknowledgement number.
                      Request you to please help to get my refund.
                      Panind customer support has been notified about the posted complaint.
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                        S
                        Shailesh Parikh26
                        from Ahmedabad, Gujarat
                        Feb 27, 2019
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                        I have applied for duplicate pan card on panind site through order id : [protected]lo on 10th february and submitted hard copies of application and copy of pan card as per their instructions after that they have demanded more documents of passport which i don’t want to share with panind hence i have requested for cancellation of application and refund my payment of rs 499/-.
                        I have done several mails and calls to their customer service but didn’t get any reply.
                        Request you to please help to get my refund.

                        Regards
                        Shailesh
                        Panind customer support has been notified about the posted complaint.
                        I have applied for the corrections in Pan card.I have paid 499.Right now i have applied offline for correction.offline process has only 150 charge.So i want to cancel my application and hence want the refund of money.
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                          A
                          akashkumarpu
                          from Coimbatore, Tamil Nadu
                          Feb 26, 2019
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                          Hi, i have posted several complaints on panind. They are just replying me whenever i post a complaint and not trying to solve my problem. Here (https://www.consumercomplaints.in/panind-didnt-refund-my-money-c2242480) is the last complaint i posted on panind.

                          After seeing this complaint here they will send me a mail that they have already initiated my refund process and my referral id is so and so and then they will post a comment. But till now they did't initiated any process over refunding my money
                          Panind customer support has been notified about the posted complaint.
                          Sir, i aplly new pancard using panind website in last day it takes 499 rupees for new pan card and xourier charges extra. but in local stores will take only 150 rupees for new pancard. why panind takes 499 rupees. This is my problem. Please solve the peoblem.
                          8985761771's reply, Feb 23, 2019
                          Please solve complant.
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                            G
                            gvsharma
                            from Sarka Ghat, Himachal Pradesh
                            Feb 25, 2019
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                            Address: WARD NO.2 VPO BABEHAR(118), BABEHAR AMB UNA, Junagadh, Gujarat, 177204

                            I have applied for pan card from this website on the name of arjun kumar order id : ar-[protected]n. They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. They charged me more so i want to cancel my application. And i need a refund. I have attached the payment confirmation. I have sent them an e-mail and inquiring about cancellation and refund and i only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

                            I just want to cancel my pan card application and want a refund of the full amount i paid...
                            Panind customer support has been notified about the posted complaint.
                            I had applied for PAN Card 10 days before and I send my details via post. It reached there 7 days before. And after these much days also there is no response from the site. No updation is done. When I send them mail regarding this they doesn't replies back. They always reply with an automated generated email.
                            I have paid 500 rs for apply new pan card registration. bt now i want to cancel this application .and want to get my refund .I have fill the form of pan card registration on panind and paid 500 rs by debit card .i request u to help me for getting my refund .
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                              S
                              saprakaran
                              from Gurgaon, Haryana
                              Feb 24, 2019
                              Resolved
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                              Resolved

                              Address: Gurgaon, 122001

                              I applied for pan card but later i found my pan card. No one from the panind company is replying.
                              I have sent across multiple emails but no one seems to be available for any reply.
                              They have not given their customer care number as well so that its hard to reach out to them.

                              This is too frustrating. I need my refund

                              Kindly action asap. Attaching the required proof and ticket reference number.
                              +1 photos
                              Mar 28, 2019
                              Complaint marked as Resolved 
                              Panind customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 25, 2019
                              Panind Customer Care's response
                              As discussed we are initiating your refund and sharing the details with you on your registered e-mail id .Kindly wait patiently.
                              I have applied for the pan card for 499₹ but as i searched online i came to know that there is lesser charge and there are many cases i requested them and called even but no one is answering i need my money back

                              pan card application refund - Comment #3363329 - Image #0
                              I applied for pan card but due to some personal reason I don’t want it so i mailed panind in an hour itself to cancel the application. No reply yet. Please i need my refund of ₹499/-
                              I am a student and the amount means a lot.
                              I did not recieve any email from panind after i sent email about cancellation/refund for pan application. OrderID is HA-[protected]N . i didnt recieve any response or information regardig it. i want to cancel the application of pan card.
                              navdeepsethi's reply, Mar 3, 2019
                              did you got your refund back??
                              i need my refund back as i was being cheated of 500 rs and in real only 110 rs are charged i need reply for my refund mail and if i will not get my refund back i will put a complaint and can sue you also
                              Karan Vyas's reply, Jun 24, 2019
                              did you get your refund?
                              Bad service for pancard .no reply from pan India service .nobody apply this site for pancard . Too much delay.service charge also more then others.i have applied change my pancard already finshd 30 days .I didn't get any status check number or anything ...too bad panind
                              Bad experience pan India... cheating people
                              I want my money back you guys are fooling people by taking extra money and not even doing your work i want my money back asap.

                              pan card application refund - Comment #3519898 - Image #0
                              i need my refund back as i was being cheated of 500 rs and in real only 110 rs are charged i need reply for my refund mail and if i will not get my refund back i will put a complaint and can sue you also

                              pan card application refund - Comment #3525739 - Image #0
                              Not reacting for my complaint I will complaint to consumers officer. I need my refund back 1week completed.
                              sir, i made the payment of 499rs/- and i want to cancel my application due to reason of high amount charged than other websites. i want my amount back. can u please assist me in that.

                              orderid: SU-[protected]N
                              mani0184u's reply, Sep 22, 2019
                              payment id:9091073339
                              Please refund My amount to in my bank account
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                                G
                                giteshsharma1992
                                from Noida, Uttar Pradesh
                                Feb 22, 2019
                                Resolved
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                                Resolved

                                Address: REUR, Mandi, Himachal Pradesh, 175023

                                I have applied for pan card from this website. They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. They charged me more so i want to cancel my application. And i need a refund. I have attached the payment confirmation. I have sent them an e-mail and inquiring about cancellation and refund and i only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

                                I just want to cancel my pan card application and want a refund of the full amount i paid.
                                +1 photos
                                Mar 26, 2019
                                Complaint marked as Resolved 
                                Panind customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 22, 2019
                                Panind Customer Care's response
                                As per our records we have received an email from you that you don't wish to cancel the application and wants to continue with our services .Kindly confirm
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                                  V
                                  veer lohar
                                  from Ahmedabad, Gujarat
                                  Feb 21, 2019
                                  Resolved
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                                  Resolved

                                  Address: Udaipur, Rajasthan, 313001
                                  Website: Panind.com

                                  I had applied for the pan card on your site and amount of rs 500/- was deducted for the same from my bank account but now i had applied for a pan card on just rs 200/-
                                  This site was cheated me by taking extra amount for a single application for pan card.
                                  However i would like to cancel my application for pan card.
                                  I request you to kindly transfer the application amount to my bank.
                                  My order id vi-[protected]n
                                  Mar 24, 2019
                                  Complaint marked as Resolved 
                                  Panind customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 21, 2019
                                  Panind Customer Care's response
                                  Kindly mail us on [protected]@panind.com for refund related queries.
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                                    veer lohar
                                    from Ahmedabad, Gujarat
                                    Feb 21, 2019
                                    Resolved
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                                    Resolved

                                    Address: 694,PUROHITON KI MADRI, ROAD NO 3, Udaipur, Rajasthan, 313001
                                    Website: Panind.com

                                    I had applied for the pan card on your site and amount of rs499/-was deducted for the same from my bank account but now i had applied for a pan card on just rs 200/-.
                                    This site was cheated me by taking extra amount for a single application for pan card.
                                    However i would like to cancel my application for pan card.
                                    I request you to kindly transfer the application amount to my bank account.
                                    My order id - vi-[protected]n
                                    Please cancel my pan card application and refund application amount.
                                    Mar 26, 2019
                                    Complaint marked as Resolved 
                                    Panind customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 21, 2019
                                    Panind Customer Care's response
                                    For refund related issues mail us on [protected]@panind.com we are private consultant providing the pan card assistance.
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                                      L
                                      laxmi shiju
                                      from Mumbai, Maharashtra
                                      Feb 21, 2019
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400703

                                      Hello. I recently wanted to apply for new pan card so i did it with your website. My order id: la-[protected]cr
                                      And i paid 499 rupees for it but now i popped up into a different site called thepancard.com and the for a new application of pan card if was around 110 rupees. Is form 49a actually for application for new pard. Or did i fill the form for something else? And if i did fill the correct form. And why did i got charged soo much more..
                                      Mar 25, 2019
                                      Complaint marked as Resolved 
                                      Panind customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 22, 2019
                                      Panind Customer Care's response
                                      We are private consultant providing you the pan card assistance and we give you regular updates on your PAN Status once we receive your Application. Kindly check your registered e-mail id we have already sent you the details.
                                      I had filed the pan application online and also paid sum of rupees 499/- against it through netbanking. The ID proof of the gazetted officer for signing the POA with necessary supportive documents cannot be met. So I kindly request your goodself to cancel my PAN ONLINE APPLICATION DATED 04/02/2019 and refund the amount for the same.
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                                        ShubhamOza
                                        from Kolhapur, Maharashtra
                                        Feb 21, 2019
                                        Resolved
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                                        Resolved

                                        Address: Jalgaon, Maharashtra, 425001

                                        Hello. I recently wanted to apply for new pan card so i did it with your website. My order id: sh-[protected]n and i paid 499 rupees for it but now i popped up into a different site called thepancard.com and the for a new application of pan card if was around 110 rupees. Is form 49a actually for application for new pard. Or did i fill the form for something else? And if i did fill the correct form. And why did i got charged soo much more
                                        Mar 25, 2019
                                        Complaint marked as Resolved 
                                        Panind customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 21, 2019
                                        Panind Customer Care's response
                                        As per the last discussion with you kindly send us the required document our team will verify and process your documents.
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