PhonePe — deletion of my phonepe account | |||
I want to delete my phonepe account as i no longer wish to use the service. I called them and to delete the account they said that the account cannot be deleted but only my wallet can been closed and for that too i need to have some amount in the phonepe wallet it seems. Why should i add my card again and add money to the wallet which i want to delete. Also on conversation it was said that there is a rbi rule not to delete account but i was able to delete my google pay account without any struggle. (Which is great though i maynot use it i would recommend it to a friend as i will be able to have the privilege of deleting my data on request) I want my account to be deleted and i am aware that deleting my account means i couldnot use the same details and i am not interested to log in again to a wallet that doesnot delete my data on request. Was this information helpful? | |||
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PhonePe customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I made a UPI payment for which UTR number also generated. The money got debited in my account but the same has not been credited to receiver's account.
Date:27/10/2019
Amount:500
Transaction ID:P1910271955277326840564
UTR:[protected]
Date:27/10/2019
Amount:500
Transaction ID:P1910271955277326840564
UTR:[protected]
Sir mainai 2novmber ko phone or sy Paisa transfer Kiya tha or wo transcetion fail ho gya or Mera aacount sy amount debit ho gya hai but mujhai wo amount credited nie hua hai
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I have transferred money through phone pe but amount debited from my account but not credited to other account, on 5/11/19.
Please do necessary action to solve this problem.